Contact Discovery Channel: Find below customer service details of Discovery Channel, including phone and email. Besides contact details, the page also offers a brief overview of the company.
Head Office
One Discovery Place,
Silver Spring,
MD 20910-3354
United States
Customer Service
Phone: 1-855-210-1412 (e-store support)
Phone: 240 662 0000 (US HQ)
Phone: 65 6510-7500 (Singapore – Asia HQ)
Phone: 44 208-811-3000 (London)
Email: [email protected] (store support)
US Offices
Phone: 865-694-2700 (Knoxville)
Phone: 312-946-0909 (Chicago)
Phone: 248-764-4400 (Detroit)
Phone: 310-975-1611 (Los Angeles)
Phone: 212-548-5555 (New York)
Phone: 704-557-.2400 (Charlotte)
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About Discovery Channel
Discovery Channel is a popular cable television channel broadcasted worldwide. Launched in the year 1985, Discovery Channel is accessible in more than 170 countries and territories. While in the US alone, it is viewed by 91 million viewers, globally the channel has more than 347 million viewers. Part of Discovery Inc, the channel has its headquarters at Silver Spring, Maryland. While the Asia Pacific headquarters is located at Singapore, there is the Northern Europe headquarters at London and Southern Europe HQ at Milan. The channel can be viewed on both SDTV and HDTV. It’s sister channels include Animal Planet, Discovery Familia, Discovery Family, Science and Velocity.
If you are yet to subscribe to Discovery Channel, you can contact your local cable TV operator. Viewers can also visit the website to watch their favourite shows across popular platforms and devices. If you are on the go, you can download the Discovery smartphone apps available for iOS and Android. The details of the live and on-demand programming are available in the Schedule tab of website. You can keep track of the episodes, time and other key details. The Shows tab will show you all the popular and ongoing shows on Discovery Channel. You can stream full episodes of the series on the website. Discovery’s brands are available in close to 33 languages. Local programming is available for countries like India, Singapore, Thailand, China and South Africa. The multiple language soundtracks or subtitles include Spanish, German, Turkish, Arabic, Tamil, Hindi, Bengali, Italian, Russian, Swedish, Japanese, Korean and Dutch.
Discovery operates an e-commerce store where you can purchase a wide range of merchandise. Items you can purchase include tshirts, jerseys, cups, hats, among other items. Purchases on the e-store can be made using Visa, MasterCard or American Express cards. Most purchases come with a 60-day return policy. For more information or queries on subscription, live streaming, e-store, career/jobs or others, reach the Discovery support.
What happened to the real Travel Channel? We are bombarded with nothing but ghost stories. You should be ashamed. Bring back real stories of travel. I thought you guys were better than that
NASA coverage was the worst. Katy perry? Really? Other hollywood idiots. The feed gets cut when landing on the pad. Next shot, is the rocket is already down? WTF? Announcer talked over and through all the important information. What a joke this was. Never again. this was the worst crap I have ever seen
My husband and I watched the Live Launch of the SpaceX/NASA rocket today. We became so frustrated and irritated at the hosts who continually talked over the communications between the astronauts and command center personnel that it became almost impossible to finish watching the launch. Most of the time they were repeating what we’d already been told more than once. It was hard to understand the hosts or the official communications because they were all speaking at the same time. We ended up muting the sound and using cc til the last 2 minutes before take-off thinking surely they will stop the incessant commenting. But no….or maybe our irritation factor was so high we just didn’t want to hear them at all ANYMORE! For future live broadcasts of this nature PLEASE at least at the most important part of the event keep the comments to a minimum and don’t drown out the actual event!
I enjoy watching the programs during Shark Week and am very much looking forward to this year’s rendition, but I’m thinking the Discovery channel could benefit from producing something similar using dinosaurs instead of sharks. Hear me out: you keep Shark Week, because it’s great, but include another week (maybe around winter time or something) where you dedicate the week to educating viewers about dinosaurs and other prehistoric creatures around the same era. Maybe do different showings about the Triassic, Jurassic, and Cretaceous periods and the different lifeforms pertaining to each. I just want to learn more about these things and I’m sure other people do as well.
Im currently watching Naked and Afraid XL, Valley of the Banished”. I’m very disappointed with the general direction of this program. it seems that the previous survivalists who are at home on their sofas, are name calling, putting down, laughing at and and bullying those who are in the challenge. This type of commentary shouldnt be a part of tv anymore. Rise above it. This is 2020. You just lost my respect.
Fix the time problem on your schedule. It screws up my recordings! I might as well not record because i only get part of the programs, or am forced to end recording to continue watching my current program. Overflow must be from over booked commercial slots. Very aggrevating.
Too many commercials! The little 10 seconed segment in between 2 long commercial segments is a joke!
No more ASPCA commercials. I am not paying extra to view your channels only to have to view scenes of tortured animals! That is anti good entertainment. I am fed up! Get it right or lose a viewer!
I really your whole line up all the channels. I have one issue the music is so loud you can not really hear the dialog. Why is the music more important than dialog? You must watch your own programming,can something be done?
I have Xfinity yet I can not release the locked out channels on Discovery Go. I sign up add the letters and Numbers.
Next I am told I am signed in. Nothing Happens. Then I might push the Star button on Roku and it will make me sign in again. With the same results. LOCKED OUT !!!
Sure enjoy the program choices. The family had enjoyed the programing . Now you have become political I hope and pray the demonstrators visit your place of business. I have been taught to say yes sir , no sir , ECT whenever contacted by police . respect yourself and you certainly will respect others. If you fail once try try and try again..
Fast and Loud. I use to be a big fan of the show. It’s pretty disgusting now. I can’t imagine they have a respectable audience anymore. I’m surprised anyone will even work with his ridiculous expectations.
Street outlaws on the other hand has given new meaning and revival to racing.
We are missing travel channel , the travel shows we used to enjoy . We are trapped at home wishing to travel , but we can’t . Would you consider to bring back a channel dedicated to travel ? Or give us more of Andrew Zimerm? What about Samantha Brown ?There are few options besides house hunters international .
I don’t enjoy drama or reality shows like three days to look for a house in HGTV , or the naked show in Discovery, or having the same show for hours -noooo!Baking all day long , Guy Fiery every day , even if we love the show , once is enough .
So far the always good to go channel is DIY .
Hopefully you reconsider to go back to different shows in a day , hopefully you reconsider to bring back travel on any of your channels , hopefully you reconsider to bring back Barefoot Contessa .
Family networks are counted , you are still our choice for family .
Why do they not show the Blessing of the Fleet anymore? To me that is an important part of the show!!! These Captains and crew put their lives on the line every day they are out on the Bering Sea. I feel that showing the Captains and crews getting blessed is critical to their occupation.
I have been watching The Discovery Channel for 20 years and I have a few concerns. I would like to suggest a show and it would not even need to be a series if necessary a about welding fabrication. I know how today’s youth enjoys watching all of those great shows that you put on but as a Union boilermaker and master welder there I take issue with the techniques shown on your TV channel. Things that show using grinders with no guard and general welding and fabrication that takes no consideration of safety is a major concern to me. I know before I became a welder your TV channel inspired me! I just would hate to see and 18 year old kid get excited About all of the possibilities that their life could in tail and watch poor safety practices cause them to be hurt with poor safety habits. I would like to offer my services to show how to properly use tools and explain to the next generation how to build amazing things with out cutting their arms off with a grinder because they have watched something on one of your shows that shows them poor technique. Even if it was on a consultation basis I would just like to have then next generation be interesting in a working with their hands but not be hurt in the process if you have any concern or interest in what I am asking I would offer my services as a master skill the Craftsman to possibly even have a 1 show basis of showing how metal fabrication works and inspire this generation to create things with their hands and do it in a responsible and Safeway. I may not be the greatest welder on the planet but I do know that I possess a master qualification of skills and just would like to inspire a generation to work with their hands in a safe and skillful way. I am offering my expertise as feedback, consultation, or just a general opinion that I would like to see this generation continue their traditions I have learned and also do these skills safely. Your show is a major reason that I chose to attend trade school and learn to fabricate and build things with my own 2 hands and fully enjoy all of your programming but just would like to inspire and show this generation proper techniques so that an 18 year old kid being inspired by what they watch not be harmed by poor techniques, Please consider allowing me to build anything in the metal fabrication world that would be useful to your programming and also show proper techniques and reasoning behind those techniques thou allow the next generation to have interests and also not harm themselves. I fully support all of your programming and will be a life long watcher but would just like to consider my services as a reason to not allow and inspiring generation to hurt themselves thank you for your time and consideration and please do not hesitate to contact me
Please bring back the Last Alaskans. It was amazing watching them live in the way our ancestors lived, Also, no dumb drama. I am invested in the people and their families. Whenever it snows I think of Bob Heimo , Edna etc… please bring it back. I’m so tired of watching shows like Moonshiners who are supposedly doing illegal things and allowing you to tape them. Put on something that is real.
Please don’t include the Dakota Boys w the usual Gold Rush crew. I turn the Channel every time they come on. Let them do a stand alone show again and see if they can stand on their own. I know I will tune out!
Thanks,
Kenn Criswell
I enjoy watching several of your programs. I find them entertaining and informative. However, the Alaskan Bush People is just plain stupid. This is very poor television, and I think you know it. Come on, you can do better.
I’m so disappointed to know we will not be seeing another season of The Last Alaskans. It is by far one of the best reality shows on TV, because it is so real, following real families that we’ve come to love. Please reconsider another (or many!) season…please!!
What has happened to the Discovery Channel things used to be about showing discoveries of different places around the world or universe now we’re watching naked people this is not what I want to see him to Discover Channel please bring the Discovery Channel back to the way it used to be it’s not a discovery to watch naked people do stupid stuff that normal people would not be doing thank you
I love the Discovery Channel and its affiliated networks. I especially like anything with Josh Gates HE is an real Indiana Jones. He is living my dream for sure. I would love to do an american expedition with him. Do you think you would ever do A fan expedition were a fan could go on an expedition with him in the area where they live? Please consider this Discovery Channel. Thank you for all the exceptional programming.
Undercover Billionaire was a great show! It was heartfelt, inspiring, and you really could empathize with the struggles facing everyday Americans. Given the build-up all season, the finale was exciting, emotional, and it did not disappoint! My hat is off to Glen Stearns and the Underdogs!
I was disappointed to find out that the Discovery channel did not renew The Last Alaskans for the 2019 season!! My husband and I love the show and truly believe it is the best show on television today! Hopefully enough people share our belief and will express it to the right people.
Please reconsider and bring the show back!!
I have been watching the Expedition Unknown. I know they are reruns but I didn’t catch it the first time around. I love the series but my complaint is they aren’t rerunning the episodes in order and some are continued, but you never get the second episode, so you never see the outcome. They should rerun them in order then the ones that are continued will be on the next episode instead of being lost
Please do not cacell The Last Alaska’s show. I love it. It is one of the few reality shows that I think they really live the way they appear on tv.
Ok first, I actually DO love the Discovery Channel!
But, that being said when it comes to that B.S. show called: Alaskan Bush People, I’m sad to say y’all have dropped the ball!!
I can’t stand by and watch these IDIOTS whoever they’re supposed to be, ABUSING animals through their ineptitude!!!!!
You have an Idiot girl who doesn’t know jack about anything, I’m sure she loves animals, but if she loves them so fric
I recently tried to watch your new show, “Raising Wild.” I couldn’t stomach 15 minutes of it. I feel as though it’s a cheap knockoff of “Alaskan Bush People.” The family acts like idiots and like they are trying to be something they are not. Obviously I don’t like the show.
My congratulations on the portion of the The Zoo program dealing with the hellbender salamanders! So many people do not know they exists!
They can be found in any cold water rocky stream in the Blue Ridge Mountains of North Carolina. That’s where I learned about them as a young woman. We discovered them in the river on a field trip. We were fascinated with the animal! They are only found in clean, unpolluted , highly oxygenated cold water. The same river ( a branch of the New River , supposedly one of the oldest rivers in the world) runs by our little cabin and I have found the animals there as well. Trout fisher men say they ruin trout streams because the eat the young trout.I have no idea if the animals are still found there, but to lose such a great animal is saddening.But maybe the ones living in China will remain safe for a while .
I was eager to watch Serengeti but turned it off after the first five minutes because of the ridiculous narration. It stated that the male lions ”jealously guarded” the females and ”demanded their faithfulness.” WTF! This sounds like a report on the local news about a police standoff where a man is holding his ex wife hostage, not a program about animals. And of course it is written from a male’s perspective. I am a fan of wildlife shows and they usually describe what the animals are doing and why they are doing it and don’t ascribe human reasoning and emotions such as jealousy to the animals. This is called anthopomorphic and is usually seen in shows with cartoon animals or shows with talking dogs, not nature programming on a major network. I was shocked that it was tops in the ratings. it was beautifully photographed using drones and embedded cameras but did not employ the same new perspectives (or even old ones) when doing the narration.
I really miss the Last Alaskans this was one of your better shows. It appeared real, just loved it please consider reconsidering about continuing it. Thanks for your consideration!
I am trying to enjoy Serengeti – it is so beautifully filmed and I listened on NPR to the two men who put it together BUT I HATE listening to that extra voice from the man – Why are you doing this? We watch several other shows and it is very distracting to hear this mail voice telling me what I am seeing – I may not watch the rest of what looks to be a well done series because of this distraction. Please stop doing this to programs. Thanks!
Agreeing with several other complaints here that the new trend of voice-overs stating what is clearly happening is stupid and insulting. Generally I just don’t watch a show if it has this ‘feature’.
Why on God’s green earth of this big huge world do you choose to take off The Last Alaskans please get your butts out there and film them that is one of the best shows that you ever filmed. if it is the actual people than I understand but from what I’m getting they don’t mind if it’s your choice you’re making a very big mistake if you’re the channel that actually does the people that go out into the jungle nude and have to survive that is the dumbest thing I’ve ever seen in my life do real TV and take your butt back to Alaska and do real TV that’s what this country needs that’s what the whole planet needs if you want to be honest just do the right thing and if they want to do it if they’re willing to participate please go back and film The Last Alaskans.
Shark Week program today with Rob Riddle, Joel McHale, Adam Devine, etc. was a great fun adventure! Scenery beautiful, & shark experts = amazing! Adam & Joel were GREAT entertainment & should absolutely be on again! Adam’s ‘go for it’ attitude made the show. Rob’s new travel adventure show sounds intriguing. I got hooked on Shark Week when Rob had Shaq on! Love it!!
Hey Discovery. We get it. Shark Week in two days. I don’t want that damn reminder blotting out a significant portion of my picture the whole damn show. Especially BattleBots. You’re ruining the experience.
I’ve watched the new show CONTACT and find it to be consistently disappointing. It’s nothing more than watching these good looking actors who have journalistic, scientific and military credentials chase down stories that two guys in San Pedro find with their super sophisticated search engine. So much of it is rehash of research and stories from shows like Ancient Aliens and Unidentified. What is the point?