The OnePlus brand has always been known to provide a flagship-killer smartphone experience at competitive pricing. However, not every consumer would want to spend on the latest and greatest, which is why the company wanted to release a sub-brand that does not dilute the reputation of its flagship offerings while also providing a similar value-for-money proposition. OnePlus first came out with the ‘Nord’ mid-range smartphone in 2020, and its runaway success prompted the company to release a lite version, known as the ‘Nord CE’, where CE stands for ‘Core Edition’.

We are currently in the 4th generation of the OnePlus Nord CE series, and the CE4 has been nothing short of amazing when it comes to features, specifications, and pricing. Powered by the latest Snapdragon 7 Gen 3 chipset, the CE4 delivers smooth and efficient performance for everyday tasks and even some light gaming. Its powerful internals are supplemented by a 6.7-inch OLED (Organic Light Emitting Diode) display that has a 120 hertz refresh rate and a versatile 50-megapixel camera system. The Indian CE4 comes in two variants, both of which have 8 GB of memory but are differentiated in terms of storage: 128GB and 256GB. Coupled with all of that is a 100-watt fast-charging technology and the latest Android 14 software built upon OnePlus’ well-known OxygenOS.

If you have recently bought a OnePlus Nord CE4, but your experience has been marred by a potential issue that requires a trip to the service center, then our insightful guide can help you know everything you need to get your device fixed.

How to Repair OnePlus Nord CE4

OnePlus India offers a few different ways in which you can conveniently repair your OnePlus Nord CE4.

The primary process involves online registration for your device repair and then using the company’s pick-up and drop-off service to complete the ordeal. And the other process involves finding a service center near you and then physically walking into it for on-the-spot repair assistance. Steps for each of the processes have been listed below.

How to Book Repair Online

  1. Start your journey by first heading over to the official OnePlus India repair web page.
  2. On the landing page, select ‘Repairing Service’ and you will be asked to log in to your OnePlus account. If you do not have an account, then you can create one.
  3. Once you have signed in to your OnePlus account, click on the ‘Service Requests’ tab, and from there, submit a new ticket request. Start by first providing your device information, such as its make and model, IMEI, and serial number (S/N).
  4. After that, describe the problem you are currently facing with your device and the type of repair you want the company technicians to perform on your handset. Once you submit your request, use OnePlus’ pick-up and drop service to quickly send your device to the company’s repair centers. Otherwise, you can visit a nearby service to submit your device physically. Also, when visiting the service center, remember to carry your device purchase receipt.
  5. Finally, after submission of your device, expect at least 48–72 hours for the repair process to be completed. After completion, collect your device after paying for the service obtained.

How to Repair at Store

  1. Begin the repair process by first searching for a nearby located OnePlus service center via the official website.
  2. Browse through the list of service centers and select the one that fits your preferences. You can also filter your list by entering your state or city name.
  3. After you have found your preferred service center location, note down its address and communication details, and then head over there with your OnePlus device and purchase receipt.
  4. Once you reach the service center, hand over your device to the store technicians for repair and also state the issue(s) that you might be facing. This will ensure that a proper evaluation of your device is carried out.
  5. After the repair process is completed successfully, make the requisite payment and then collect your device on the spot.

How to Contact For Help

The ideal way to get in touch with OnePlus India customer support would be via phone at 1800 102 8411 or 1800 202 8888. Phone lines are open from 9 AM to 9 PM, between Monday and Sunday.

In addition to that, you can send an email to the following address: [email protected].

How to Check and Claim Warranty

One of the easiest ways to check the warranty coverage or status of your OnePlus Nord CE4 is by going through the device purchase receipt. Usually, OnePlus smartphones come with a one-year warranty for the device and a six-month warranty for the provided accessories.

Additionally, you can also check the warranty status of your device online by following the steps mentioned below.

  1. First, you need to sign in to your OnePlus account here.
  2. After signing in, register your OnePlus Nord CE4 with your account by providing its IMEI and serial number (S/N). Any other information should also be provided, as required.
  3. Once you have registered your device, your device’s remaining warranty period will be shown on the screen.
  4. You can then raise any issues within your device warranty period and obtain an official repair service at minimal cost.

How to Download User Manual

If you want to learn more about your OnePlus Nord CE4, such as its features and functionalities, you can go ahead and download the device user manual here.

All you have to do is select your device from the given list of products and then download the user manual in your preferred language.

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Technology Guide,

Last Update: May 8, 2024