Honda’s presence in the island country of Singapore goes way back to the 1950s, when none other than Kah Motor was the sole distributor and retailer of Honda four-wheelers in the country. Offering a complete range from sedans and hatchbacks to SUVs and other passenger vehicles, the company has earned its reputation by building high-quality and reliable vehicles.

Singapore is known for its dense urban environment, which means having a fuel-efficient vehicle is always an advantage. This is why Honda cars are popular choices due to their fuel efficiency and maneuverability. In addition to that, the company also pushes its eco-friendly vehicles, especially their hybrid technology-integrated four-wheelers, offering better fuel economy but substantially reduced emissions. Beyond sales and marketing, Honda Singapore also offers an established service network with genuine parts and accessories, ensuring that your vehicle receives proper care.

If you own a Honda four-wheeler in Singapore and are looking to service or repair its assets, then our in-depth guide can help you get an appointment booked for your vehicle maintenance needs effortlessly.

Steps to Book an Appointment

There is no denying that a regularly maintained vehicle will always perform better and provide a smoother running experience than one that is serviced irregularly. To start the service appointment booking process right away, follow the suggested steps laid out below.

  1. Begin your journey by first heading over to the official website.
  2. On the landing page, you will be asked to sign in to your Honda Singapore account using the last four characters of your NRIC (National Registration Identity Card of Singaporean citizens) or passport (if you are a foreign national), your registered mobile number, and your password. Your default password is your car license number (case-sensitive), and first-time users will be prompted to change their passwords for security reasons. However, if you have forgotten your password, simply provide your registered email address to obtain the verification code for choosing a new password.
  3. Once you are signed in to your account, you will be able to view your account details, such as your name and contact information, and then book the service appointment for your desired vehicle.
  4. Proceed to select the make and model of your vehicle, and then select your preferred service center location. Additionally, you also need to select the type of service you require for your Honda four-wheeler.
  5. In the subsequent step, set up the appointment date and time based on your preferences. And once you are done providing all the necessary data, register the appointment right away. Confirmation messages will be sent to your mobile number and email address.

Other Ways to Book a Repair

While booking a service appointment for your Honda vehicle online in Singapore might be the most straightforward process, there are people who would want an easier option, such as simply giving a phone call. So, if you are one of them who would like to book your appointment over the phone, then following the suggested steps below is necessary.

  1. The primary step involves getting in touch with the Honda Singapore customer support team via phone at 6841 3838. Phone lines are available around the clock.
  2. Navigate through the on-call menus and select the option to speak to a customer care executive to book your service appointment.
  3. Once a customer care representative connects to your call, provide your name, contact details, and NRIC credentials. After that, state that you want to book a service appointment by disclosing the make and model of your vehicle (including the vehicle registration number) and the type of service you need.
  4. After that, state your location, based on which the nearest service center will be selected, and your preferred date and time for the appointment.
  5. Finally, once the customer support agent books your appointment, you will be notified regarding the same over the call. Additional confirmation messages will also be sent to your provided communication channels (mobile number and/or email address).

How to Contact For Complaint

The ideal way to register any complaint or feedback with Honda Singapore would be by filling out the online web form here.

Alternatively, you can also get in touch with the nearest Honda showroom around you in Singapore, by going through the authorized dealer list here.

Some Useful Information

Before you decide to book a service appointment for your Honda vehicle in Singapore, keep in mind that all Honda models sold in the country come with a 60-month warranty with unlimited mileage. The initial warranty is provided for 36 months or 100,000 km (whichever comes first), which is then further extended by Kah Motor for the 4th and 5th years. However, there are exceptions, such as vehicles that are sold for rental and leasing purposes and are sold for tuition, commercial, and private hire purposes, that will not come under this plan.

Apart from a sizable manufacturer warranty, Honda Singapore also offers a plethora of service packages for its customers, which you can find here. Some of the notable ones include 1-hour priority service, 24-hour roadside assistance, Honda Key Drop Check-In, pre-LTA inspection service, and concierge services.

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Last Update: May 10, 2024