Television

Contact of Discovery Channel customer service (phone, email)

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Contact Discovery Channel: Find below customer service details of Discovery Channel, including phone and email. Besides contact details, the page also offers a brief overview of the company.

Head Office
One Discovery Place,
Silver Spring,
MD 20910-3354
United States

Customer Service
Phone: 1-855-210-1412 (e-store support)
Phone: 240 662 0000 (US HQ)
Phone: 65 6510-7500 (Singapore – Asia HQ)
Phone: 44 208-811-3000 (London)
Email: [email protected] (store support)

US Offices
Phone: 865-694-2700 (Knoxville)
Phone: 312-946-0909 (Chicago)
Phone: 248-764-4400 (Detroit)
Phone: 310-975-1611 (Los Angeles)
Phone: 212-548-5555 (New York)
Phone: 704-557-.2400 (Charlotte)
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About Discovery Channel
Discovery Channel is a popular cable television channel broadcasted worldwide. Launched in the year 1985, Discovery Channel is accessible in more than 170 countries and territories. While in the US alone, it is viewed by 91 million viewers, globally the channel has more than 347 million viewers. Part of Discovery Inc, the channel has its headquarters at Silver Spring, Maryland. While the Asia Pacific headquarters is located at Singapore, there is the Northern Europe headquarters at London and Southern Europe HQ at Milan. The channel can be viewed on both SDTV and HDTV. It’s sister channels include Animal Planet, Discovery Familia, Discovery Family, Science and Velocity.

If you are yet to subscribe to Discovery Channel, you can contact your local cable TV operator. Viewers can also visit the website to watch their favourite shows across popular platforms and devices. If you are on the go, you can download the Discovery smartphone apps available for iOS and Android. The details of the live and on-demand programming are available in the Schedule tab of website. You can keep track of the episodes, time and other key details. The Shows tab will show you all the popular and ongoing shows on Discovery Channel. You can stream full episodes of the series on the website. Discovery’s brands are available in close to 33 languages. Local programming is available for countries like India, Singapore, Thailand, China and South Africa. The multiple language soundtracks or subtitles include Spanish, German, Turkish, Arabic, Tamil, Hindi, Bengali, Italian, Russian, Swedish, Japanese, Korean and Dutch.

Discovery operates an e-commerce store where you can purchase a wide range of merchandise. Items you can purchase include tshirts, jerseys, cups, hats, among other items. Purchases on the e-store can be made using Visa, MasterCard or American Express cards. Most purchases come with a 60-day return policy. For more information or queries on subscription, live streaming, e-store, career/jobs or others, reach the Discovery support.

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90 Comments

  1. For your channel Discovery Family channel, I noticed that you are not showing the entire season of Transformers prime and Transformer Prime Beast Hunters. I noticed the previous week on last Friday you showed two episodes of Transformers Prime Beast Hunters and was figuring you would continue the new episodes today but you didnt , yet again you looped right back to the beginning of Transformer prime yet again from episode 1, your not even showing the entire season of Transformer Prime. I mean it is a children show and I dont see any problems with the entire show and or the entire series. Its a good show. I guess you have someone there thinking that is too funny to just loop the first series of the show nomatter waht . The Transformer Prime season is a good childrens show and the Tansformer Prime Beast Hunters is a contiuation of Transformer Prime. I am not sure what you are really afraid of, someone there thought it was a good idea to show the series , but not sure why it has to be constantly looped and you dont want to play out the entire series of the cartoon show. The cartoon is very well made . It would be nice for once to see the entire season and the entire season of Transformers Prime Beast Hunters.
    The show comes on your Discovery Family channel here in Florida, at 7am and 7:30am , I dont see anything voilent of the show.

  2. Stephen Canfield Reply

    As a SCUBA diver and arm-chair marine biologist, I faithfully tune in to watch Shark Week every year since its inception. I often call it “The most wonderful time of the year.”
    Unfortunately, the quality has been uneven though out its run, and right now it’s trailing down again. Shows tend to cull footage from other Shark Week Programming – for example, a show about hammerheads shows clips from “Air Jaws”: wrong animal, wrong location, wrong behavior. Lots of footage is rehashed.
    Most of the “guest stars” (Mike Tyson? Rob Riggle??) seriously detract from an otherwise educational venture.
    Cursing seems to be the norm:. Yes, I know, they are bleeped out, but we have a little drinking game in my house: every time Andy Casagrande gets bleeped we drink. Since he curses on EVERY SINGLE EPISODE HE’S IN you can guess how the evening goes.

    Please show more shows like the ones with Dr. Greg Skomal, and less A&E fodder.

  3. Thanks for airing Major League Fishing episodes on your network. Please consider a different eastern standard time for the show. A large portion of the viewers of this show are avid fisherman and it airs at the absolute worst time, Saturday morning at 7am, the time most potential viewers are actually fishing. Whether it be tournaments or just casual fishing Saturday morning is when it happens.

  4. Raymond C Schallom Reply

    Your Pool contractors on the Pool King continuously use the wrong terminology for the pneumatically applied concrete. The word Gunite was a propitiatory method used by the Cement Gun Company back in 1910. In the 1960’s the word Shotcrete was used and later was adopted for both the wet and dry process. Your pool contractors call the wet process Gunite. The American Concrete Institute’s Shotcrete Committees decided to label both processes Shotcrete (Dry and Wet Process). In the dry process you have a predampen blend of sand and cement mixture pneumatically pushed through the hose to the nozzle, where the nozzlemen adds 90% of the mixing water. With a little circular motion the nozzlemen builds the layers of wet concrete. For the wet process concrete is hydraulically pushed through the hose and pipe, once it reaches the nozzle the air that is injected into the mix dislodges the concrete at high velocity into the receiving surface. At that point the mix is called shotcrete. But when your pool crews take the nozzle off and pump the mix into the pool (its just plain pumping concrete). Look up the ACI 506 Shotcrete Documents. We are currently working on a Pool document. You are doing a 110 year old Shotcrete process injustice when you miss represent the actual name of each process on your show. I have been in the business for over 40 years, I use to work for one of the Cement Gun companies licensees with the correct equipment, now with different manufactured equipment the proper term used is Shotcrete wet or dry process.

  5. The narrator, or the guy that does the promos form Discovery Channel’s sibilant S is seriously annoying. On another note, I love Expedition Unknown, best show on DC, which is a network with not many good shows to choose from.

  6. David Oliver Reply

    I watch primarily nature programing on discovery. On occasion some researchers lean toward grandiose behavior and comments, but as a whole the viewing is rewarding and always informative. When I recently watched Adam Devine and his select crew investigate sharks, their time slot was laced with humor, puns and just plain fun. A refreshing change from the afore mentioned who sometimes take themselves too seriously. (Safety not withstanding) All viewing is educational and I appreciate that. To see that level of skill and professionalism maintained AND supported with their brand of presentation was different and welcome. I really hope to see more of these friends/professionals on discovery. Dave in Oklahoma.

  7. Suzanne McLean Reply

    I am extremely disappointed and dissatisfied with Shark Week. Why are you adding these ridiculous guests on these very important shows? These people are not funny. They display nothing but ignorance and minimize the importance of our oceans and conservation. I do not appreciate that you are bringing programming such as a dodgeball show and a marijuana growing show. I watch the channel faithfully to DISCOVER important scientific information in the world, not watch a bunch of morons trivialize important research and researchers. How insulting to your loyal viewers and those hard working researchers. Wake up Discovery Channel! You are losing loyal viewers.

    • I agree with Suzanne. i was very disappointed to watch some buffoons playing with the sharks. Bad jokes, stupid puns and pot head humor is not why I tune into Shark Week. I also don’t care for my Grandkids who also love shark week to see that type of stupidity. Discovery has always been a classy place to be, and I am a faithful Shark Week fan. Please don’t do this next year. These guys would serve a better purpose as shark bait..

  8. Abigail Simmons Reply

    The next time you cover the Space-X splashdown, could your guys hush up and let us hear what is being said. I waited the entire day to watch the astronauts walk off that capsule. Wanted to hear their first words, missed them because your two couldn’t stop talking. Thanks… Still happy they are home safe.

  9. Steve Litfin Reply

    Why is The last Alaskan’s canceled for 2020 season 5? This was seriously the best show as in reality goes and of course deadliest catch which is still on the air, I Absolutely love the last Alaskan’s and every person in this show.

  10. Whoever is responsible for the new VERY LOUD music “background” on Deadliest Catch has totally ruined the viewing experience. Cannot even hear the narrator or crew members and Captains any more. What a shame. We have watched every episode since the very beginning, and now we’re fed up and finished. I’m certain we are not the only viewers who have noticed the NEW obnoxious overly loud music. We’re stuck home because of Covid 19 and Discovery just ruined one of the best shows on TV.

  11. Craig Newcomer Reply

    I’ve been watching deadliest catch for years and have always enjoyed the show. I like listening to Mike Rowe as the narrator. I’ve been watching the new season but I’m getting annoyed by the other play by play announcer that is also reading the subtitles. It’s not Mike Rowe but a different voice. Why is this happening??? It’s almost getting unbearable and I may not be able to watch anymore. Can someone tell me why I have this second voice on the show??? Please remove it. Just stick to Mike.

  12. Your educational series are genearally great, but you have a major mistake in your:
    Mysteries of the Deep
    Series 1, Episode 7 – “Mummy on the Ghost Ship”
    At around 45 minutes in …
    … you start talking about ships in San Francisco, and show a map with a big red dot and “San Francisco” clearly on the east side of the San Francisco Bay – near south Oakland/San Leandro. Obviously, San Francisco is the northern-most part of the peninsula closest to the Pacific Ocean, but your map educates differently. ‘Should be easy to fix.

  13. My husband and I love “Josh Gates Tonight”! We have always been fans of his shows, but this one is so unique. We love the varied guests he has and the cocktail that goes along with each show. Please keep “Josh Gates Tonight” on even after the lockdown is over!!! Thank you so much.

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