Contact of customer service

Find below customer service details of Noracora. Besides contact details, the page also offers a brief overview of the ecommerce company.

Head Office
Suite 31a, Philpot House,
Rayleigh, Essex, SS6 7HH


About Noracora
Noracora is a Chinese fashion website launched in the year 2018. The ecommerce company has its current registered address at Essex, UK. Shoppers can explore the Noracora catalog consisting apparel, footwear and accessories for shipping worldwide. The B2C platform primarily focuses on women’s wear. You will find a variety of trending and fashionable designs. The latest in the catalog can be explored under the New In section. For popular and discounted items you have the Best Seller and Clearance section. You will find a mix of all of the above on the homepage. There are also featured products from independent fashion designers.

Shoppers can explore the catalog by categories that include Dresses, Shirts, Tanks, T-Shirts, Tops, Pants, Shorts, Jeans and Skirts. Under Shoes, you will find heels, boots, flats and sneakers. There are also accessories such as Bags and Jewelry. For details on size and price, shoppers can click on the product page. Along with those details, you also can read the highlights, material and other key details. The size chart will help you pick the right item that will suit your body. Payment for purchases on Noracora can be made using Visa, MasterCard, Discover, American Express and PayPal.

After payment confirmation, shoppers will receive an email with details of delivery and tracking. Shipping costs vary according to size and destination. Most orders are processed within 3-5 business days. As for delivery, the information on website states shoppers can expect to receive item within 12-25 business days. Faster shipping option if available are revealed during checkout. Not happy with your purchase? The website has a return policy of 15 days. All purchase expect swimwear, bags and accessories can be returned for exchange or refund. The return shipping cost will have to be borne by the buyer. Final sale items are also not eligible for return. For complaints or queries on payment, cancellation, refund, or others, reach the Noracora support.


  1. Diane Hadley Reply

    I’m reporting this company to anyone who will listen. They have been screwing me around for the entire 15 days I had to return the thing’s, at MY COST,and asking me the same stupid questions. What are you returning, why the hell do I have an invoice that I clearly marked what I’m returning, and emailed them a copy!!! They send back the same reply,what are you returning!! If I get stuck with this crap you sent me,that you call clothes, you WILL be hearing from my lawyer. Stand up and back up your return policy,instead of wasting MY time with your repeated emails.

  2. Do not order from this company. Awful merchandise and no way to return the items even though they claim to accept returns. The more I researched this company I found out its a company out of China.

    • I am scared!! I never thought to check there reviews! My first time ordering!! I was just trying to contact them and this is when I see all of this!! I guess I trust people too much to be honest !! I hope I get my items and the credit card will be okay!! I am not paying to check on my order!! I don’t want to be a member and pay this money! I learned my lesson!!

  3. I’ve been trying to get a return label for over a month now. The stuff I ordered were huge, and cheap! I don’t think I’ll ever order from Noracora again. I want to return my items and get my money refunded. I’ve been reading other comments and I agree you’re scamming us since we can’t get a hold of anyone

  4. Rita Smith Reply

    I have been attempting to return merchandise that is poor quality. Now I’m being told I must sign up for executive assistance & pay $5.00 to get the authorization. This company is a total fraud and I refuse to be held hostage for simply trying to return substandard merchandise. I have filed a dispute with my credit card company

    • Diane Hadley Reply

      I’m in the same boat, this company was recommended to me by a customer. She loves them. I guess she NEVER had to return anything. Noracora you are a fraudulent company.

  5. Barbara H. Reply

    I am so dissatisfied with this company. I have waited for months to receive items and now that I have they are hideous. Definitely not the way the appeared on the website when I ordered them. I have tried for over a month to get a return authorization/return slip with no success. I will never order from this company again!!!!!!

  6. I am very dissatisfied with Nora Cora I have been waiting since December 5 for an order on a coat and tennis shoes. I have not heard anything, as to when they will complete my order. Order No# 1996423, 1996424. I don’t intend to order from this site ever again.

  7. I have spent days talking to various customer service chat people and sent emails to noracora requesting a return label. I finally was told yesterday they can’t find me with my name address email or order number which makes no sense I Am Appalled with what they call customer service Janis Smith

  8. I’m still waiting days after a request for a return merchandise label Noracora says they can’t find me in their system using my two email addresses and a real order number they gave me on the receipt sent me. I say BEWARE!!! I’d be glad to be able to retract this if they would respond

  9. Mary Hammonds Reply

    Today, Dec 29, 2020, I received two item from noracora, SKU:SHADCBS5D784B AND SKU: SLB92ED27F36. These items were supposedly to be delivered on Dec 17 and no later than the 22nd. THESE WERE CHRISTMAS PRESENTS. Your order states that the additional items on this order have SHIPPED. I hope you do not mean that I should have received these items, because I have not. The items I have received are of such poor quality that I do not want to accept delivery of any more items from you. So please refund me for these items. You failed to meet your delivery date, and the items received or of such poor quality, I don’t want to give them as presents.

    • I will not be purchasing another item from this store. Please be aware this store is a scam as noted above by many testimonials. My first order they said didn’t go through. So I resent my order with a few add one. They then charged me twice. I have emailed them 5 times without any communication. The three items I did get were poor quality and wanted to send them back but would have to pay a large amount to send them back. Please do not order from noracora.

  10. Dorothy Rains Reply

    I ordered about a week ago and still haven’t had any confirmation e-mail. I’m very worried because I have just read that your company is a scam. I would really like to cancel this order. There should not be a problem since nothing has been shipped at this time. I was thinking of ordering other items and am glad I read the alerts and did not order anything else. I didn’t know Essex was in China. I believe that’s called false advertising. You should be ashamed!!!

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