Find below customer service details of Noracora. Besides contact details, the page also offers a brief overview of the ecommerce company.
Head Office
Suite 31a, Philpot House,
Rayleigh, Essex, SS6 7HH
Support
Email: [email protected]
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About Noracora
Noracora is a Chinese fashion website launched in the year 2018. The ecommerce company has its current registered address at Essex, UK. Shoppers can explore the Noracora catalog consisting apparel, footwear and accessories for shipping worldwide. The B2C platform primarily focuses on women’s wear. You will find a variety of trending and fashionable designs. The latest in the catalog can be explored under the New In section. For popular and discounted items you have the Best Seller and Clearance section. You will find a mix of all of the above on the homepage. There are also featured products from independent fashion designers.
Shoppers can explore the catalog by categories that include Dresses, Shirts, Tanks, T-Shirts, Tops, Pants, Shorts, Jeans and Skirts. Under Shoes, you will find heels, boots, flats and sneakers. There are also accessories such as Bags and Jewelry. For details on size and price, shoppers can click on the product page. Along with those details, you also can read the highlights, material and other key details. The size chart will help you pick the right item that will suit your body. Payment for purchases on Noracora can be made using Visa, MasterCard, Discover, American Express and PayPal.
After payment confirmation, shoppers will receive an email with details of delivery and tracking. Shipping costs vary according to size and destination. Most orders are processed within 3-5 business days. As for delivery, the information on website states shoppers can expect to receive item within 12-25 business days. Faster shipping option if available are revealed during checkout. Not happy with your purchase? The website has a return policy of 15 days. All purchase expect swimwear, bags and accessories can be returned for exchange or refund. The return shipping cost will have to be borne by the buyer. Final sale items are also not eligible for return. For complaints or queries on payment, cancellation, refund, or others, reach the Noracora support.
Nora Cora is horrible! The quality is awful the sizes don’t fit. Huge small & medium. Once you try to return you realize it’s a losing proposition. I spent over 100 dollars for a bunch of junk. I will have to donate and get over this lousy experience. Stick to Amazon where returns are easy!
I ordered several tops and none of them fit. I usually have to try everything on so I never ordered anything online until now. I have small, medium, and large sizes (depending on brand etc.) in my closet so I went with a large. They could be used as tents!!! The colors don’t look like the photos at all. I tried to go through customer service online (couldn’t find a phone # anywhere). I filled out all the info they asked for and just asked to exchange for a small. I haven’t had a reply of any kind and it said I would receive a reply within 48 hours. I left for vacation a week after ordering and was gone for two weeks. I picked up my order from the Post Office the day after arriving home. So that is three weeks and they only give me 30 days to return or exchange. I think this is a crappy company with lousy customer service.
I cannot return my purchases back to you for a refund. Why is that?
I ordered 2 blouses and a pair pants one of my blouses you put Grey. Could you please change to kaki. Thank you. I wish you had a better customer service. A phone number would be very nice.thans again. When you make the change I will send in my order.
Trying to track my order. I’m not successful at all. They did take the payment from my account. I’m not so certain about this company. Just have to wait and see if my order shows up.
I placed a order of over $100.00 I got half the order. Not knowing what was to come later. I sent pictures of labels payment on and on. Jumping threw hoops is one thing your company feeds on. Knowing the people get tired of dealing with all the stupid. At one point Noracora admitted to 4 items owed to me. On every email they needed something already given to them. Your products are lower end they do not wash up good. You sent me the wrong color and very unhappy about that as well.
After reading the comments, I am not going to return anything. I will pass my purchases on to someone who might wear the sizes sent. Your website says made in South Carolina and your clothes all have tags that say Made in China. A true case of “bait and switch” which I’m sure our government would be interested in. Won’t be buying anything from you in the future.
I should have known it would be too good to be true.
The dress you sent me does not fit me and the quality is awful. I don’t remember ordering this at all I was on line looking but I didn’t think I completed an order. I must return this product I can never wear it.
I order over $200 in clothing and should have received the items before Christmas and I still haven’t gotten them.. I have tries to contact them without any luck. I am still waiting for my order. NEVER AGAIN!!!
I am with everyone else on this company. I have trying to get a refund and all I receive is a text saying working on it. It has been 7 weeks and still nothing, it sure is funny they don’t have a phone # available. I contacted customer service supposed and she says you have to pay 5.00 to go thru this question service. No thanks I want this refund.