Find below the customer service details of Food Basics, along with an overview of the discount grocery store in Canada.

Head Office
5559, Dundas Street West
Etobicoke (Ontario), M9B 1B9

Phone: 1-866-922-7427
Web: Contact Form

About Food Basics
Food Basics Ltd. Is a Canadian discount grocery store chain owned by Metro Inc. It operates in the province of Ontario, Canada with over 140 stores. Food Basics was founded in 1995 and has its headquarters in Toronto. The company is known for offering a wide selection of high- quality products at discounted rates – living up to its promise of “Always more for less”. Their focus has been on affordability, making it a popular shopping destination for the budget conscious customer. Food Basics is able to offer low prices through their focused strategy of bulk purchasing, efficient inventory management and a pruned store design, saving on unnecessary overhead expenditure.

In addition to its affordable pricing, Food Basics is known for its quality products sourced from a variety of local and international suppliers. The company ensures that all the products and produce that it stocks, meets the highest standards of freshness and quality. Customers trust Food Basics to offer them only the best products and so they are loyal to the brand.

The company focuses on a local purchasing policy by showcasing regional products including partnering with Foodland Ontario and other associations that promote Ontario products. Food Basics also encourages innovative suppliers, by stocking their products in all its stores.

There are a variety of store formats at Food Basics. The supermarkets are large outlets and stock a wide variety of products including fresh produce, seafood, meat, bakery products, prepared foods and other groceries. Next come the company’s discount stores known as Food Basics Discount, which offer a limited selection of products of a basic kind and enable customers to shop quickly and conveniently.

At Food Basics, one can find products of all popular brands and also artisanal products that are unique and handcrafted. Catering to the health-conscious new age shopper, Food Basics has included a range of low fat, healthy products that include gluten free products, pesticide free, organic ingredients and flavorful treats. All these wonderful offerings come at very affordable rates. Food Basics always offers great deals and discounts, making it very attractive to its loyal customers. Check out the weekly deals at Food Basics and pick up your favorite products at unbelievable rates.

Shopping at Food Basics has become even easier with their app. You can receive exclusive offers and benefits through the app, which can be easily downloaded free of cost from the App Store or Google Play Store. One can browse the digital flier on the apps to check out the latest deals and offers. The website has recipes with a detailed list of ingredients and step by step recipes to help you recreate classic dishes effortlessly at home. All ingredients can be picked up from a Food Basics outlet closest to you.

Students have it good while shopping here as they can avail of the student grocery discount program and get their weekly groceries at discounted rates. Check out the website to see timings of the student discount offer at various Food Basics outlets.

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Last Update: June 14, 2023