Find below the customer service details of La Redoute. Besides contact details, the page also offers a brief overview of the company.
Head Office
La Redoute
57 Rue de Blanchemaille
Roubaix, 59100 France
Customer Service
Phone: 0033 3 66 33 1780
Phone: 0017 716 226 0733
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About La Redoute
La Redoute calls itself a story of generations. This French multi-channel retailer stocks everything from apparel to linen. Founded in the year 1837, La Redoute is headquartered in Roubaix, France. While the brand specializes in ready to wear apparel, it does sell quality home décor. La Redoute is a famous name in France, so much so that it is the second-largest seller of women’s apparel and the third largest seller of linens in France. La Redoute has an interesting history behind it. In the year 1837, the founder of the brand Joseph Pollet was born in a rural house and moved to France to make a living. In the Roubaix area of the capital, he laid down the foundation of the first worsted spinning operation for multiple processes. His son, Charles, after taking over the company, decided to build a factory, which led to the foundation of the brand. La Redoute has positioned itself as a fresh and vibrant brand. However, it does target people of all ages and from every walk of life. In 2016, the company reported annual revenue of $893.29 million.
La Redoute has made a name in everything chic and artistic. Be it Home furnishing, home decoration, bedding, and furniture, La Redoute sells it all. When it comes to apparel, La Redoute designs apparel for women, babies, kids, teens, and men. It must be noted that apart from selling clothing, La Redoute sells lingerie and shoes as well. The brand is known to collaborate with various designers from time to time. These designs have been a rage worldwide. La Redoute has a history of developing contemporary styles which have left its mark in the world of fashion. What sets La Redoute apart is the fact that it caters to the needs of almost all demographics. The firm currently has its operations in 26 countries. It boasts of catering to more than 10 million active customers.
The company has a dedicated website where customers from a number of countries can shop for the things they love. The user interface is extremely smooth and easy to use. The website accepts all the major debit and credit cards such as Visa, MasterCard, American Express, and other payment methods such as PayPal. The brand has a very convenient refund or return policy. If any customer needs to return the ordered product, he/she will have 30 days window to return the item. After the item is returned, the customer can expect a refund within 30 days of return.Â
