Find below the customer service details of Hamilton Beach. Besides contact details, the page also offers a brief overview of the company.
Head Office
Hamilton Beach Brands Holding Company
4421 Waterfront Drive
Glen Allen, Virginia 23060
Customer Service
Phone: 1-800-851-8900
Phone: 1-866-285-1087 or 1-910-693-4277 (commercial segment)
Email: [email protected]
Email: [email protected] (commercial support)
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About Hamilton Beach
In the domain of home appliances, many big names have left their mark. One such designer, marketer, and distributor are Hamilton Beach Brands. The company has carved a niche in the commercial restaurant equipment and home appliances sector globally. Founded by Fredrick J. Osius in the year 1910, Hamilton Beach serves numerous markets, including the United States, Canada, and Mexico. The company was initially named Hamilton Beach Scovill. However, in the year 1990, the company merged with a firm named Proctor Silex. Hamilton Beach has become a common household name with its top-notch product lines that includes mixers, blenders, and toasters, etc. There are multiple sub-brands under the banner of Hamilton Beach such as Hamilton Beach, Proctor Silex, Hamilton Beach Professional, Weston field-to-table equipment, Weston farm-to-table food preparation equipment, TrueAir air purifiers, and Brightline+ personal care products. As far as the commercial brands are concerned, the company has Hamilton Beach Commercial and Proctor Silex Commercial operational under its banner. The company recorded a revenue of $110.5 million for the third quarter of 2019.
When it comes to products, Hamilton Beach has it all. Be it air purifiers, bread makers, food processors, coffee makers, blenders, grills, ice cream makers, roasters, Hamilton Beach has got every kitchen, domestic and commercial, covered. The products have a reputation for being exemplary in quality. Hamilton Beach has earned its name by offering quality products, and each addition to its product line is known to go through its thorough and highly advanced R&D department. This is the reason that Hamilton Beach products come with guaranteed durability and utility. Spare parts and accessories can be easily purchased from the company. The company provides a hassle-free service to all the segments while making it easy for the customers to buy their products via their very interactive and well-maintained website. On their commercial website, customers can easily request a demo, calculate the profitability of their machines, download manuals, check warranty and read relevant content and material. The website itself lists thousands of recipes for the users to skim through. Users can make their account to stay in touch with the brand. They also have the option of joining the Hamilton Beach commercial community, which allows them to share ideas and hiccups.
As far as their non-commercial products are concerned, they can be purchased from their website. The website is very comprehensive and the users can browse through a lot of content. The users can even earn money by sharing the way they use their Hamilton products. If their idea garners any sale for the brand, the customer receives a commission. You can find Hamilton Beach products from all the leading retailers. If you want to get your products delivered to your home at your convenience, the most convenient way is to shop from the website. You can look for the product that you are interested in, in the relevant category, add it to the cart and make payment. The website accepts payments from all the major credit cards. If you have recently ordered from the website and you wish to return the item owing to some manufacturing defect, you can do so within 60 days of purchase. All you need to do is fill the return form, write an email, or make a call.Â
