Telecommunications

Contact of Free Mobile customer service

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Find below the customer service details of Free Mobile. Besides contact details, the page also offers a brief overview of the telecom company.

Head Office
Free Mobile
Plan 75371 Paris Cedex 08

Customer Service
Phone: 3244 (domestic)
Phone: +33 1 78 56 95 60 (international)
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About Free Mobile

Styled as Free, Free Mobile is a telecommunications company headquartered in Paris, France. The company provides voice, video, and data services to business and residential customers in France. The second-largest ISP in France, the company also provides internet services in 30 OECD countries. Free was the first company in France to offer ‘triple play’ service via its Freebox set-top boxes. The company claims to have invented the concept of box marketing in France. The Freeboxes from the company provides comprehensive services including telephone, high-speed internet and digital television packages. The company provides systematic IPTV to the customers while optimizing the same for most landlines. 

Free is known to have put forth some of the most talked-about phone plans. With unlimited talk, MMS messages, unlimited SMS, and unlimited data, the company has been a favorite to many. The company was initially an internet service provider before it became an integrated telecom company. The first company to provide triple play, rates of the plans quickly captured a worthwhile market share. The cost of customer acquisition is low, and this is the reason competitors had to change their prices to put up a fight. Free offers many attractive 5G plans to suit the needs of different customers. For 19.99 €, customers can avail of 150 GB of data, unlimited calls, unlimited MMS and SMS, and 25 GB of data at 70 international destinations. If you own a Freebox, you will have to shell out a little less. For example, the mentioned 19.99 € plan is available to Freebox subscribers for 15.99 €. The best part of being connected with Free is you can change your plan any time without having to pay anything extra.

Having a Freebox connection comes with its share of multiple advantages. Not only can you enjoy discounted mobile plans, but you can also avail discounted packages for the whole family. You can choose between Freebox Pop and Freebox Delta. The Freebox Pop is small yet powerful, and offers ultra-fast fibre, TV/replay and start over technology. For 29.99 € per month, subscribers can enjoy internet speed up to 5Gbit/s, Bi-Band Wi-Fi, unlimited calls to more than 110 destinations, Netflix, Prime Video, CANAL+, one free Ligue UberEats, and other optional services. Freebox Delta is available for 39.99 € per month and offers internet speed of up to 8 Gbit/s, Tri-band Wi-Fi, unlimited landline and mobile phone calls, Player Pop, Netflix, Prime Video, Prime music and optional security packages for the house. Customers can use the official website to know more about the in-store services, plans, free terminal services. You can also use the website to book your in-store appointment.

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