Contact Koryo India: Find below customer care details of Koryo consumer electronics and appliances brand, including phone and address. You can reach the below contact for complaints or queries on Koryo products, prices, cancellation/refund, Koryo service center locations or other queries. Besides contact details the page also offers information and links on Koryo products and services.
Koryo India Head Office
Pantaloon Retail (India) Limited
Knowledge House, Shyam Nagar
Off Jogeshwari-Vikhroli Link Road
Jogeshwari (East), Mumbai 400 060
Phone: +91 22-3084 1300
Fax: +91 22-6644 2222
Koryo India Customer Care
Phone: 1800 425 7722
Email: [email protected]
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Koryo Dealers
Looking to purchase a Koryo product? Click here to locate a Koryo dealer nearest to your address. Note that Koryo products can be bought at all Big Bazar, Central, e Zone, HomeTown, Pantaloons and FutureBazaar outlets.
Koryo Service Centers
To locate a Koryo service center nearest to your address click here. You can reach a local service center to repair or replace your Koryo AC, refrigerator, LCD/LED TV, oven, washing machine or other products. Koryo service centers are found in Bangalore, Chennai, Hyderabad, Mumbai, Delhi, Guwahati, Bhubaneshwar, Nagpur, Trivandrum and other major cities across the country.
About Koryo
Koryo is a consumer electronics and appliances brand owned and managed by the Future Group. Launched in the year 2006, Koryo products are found across leading retail outlets in India. The Future Group serves customers in over 85 cities and 60 rural locations. Apparently some 220 million customers walk into its stores each year. Headquartered in Mumbai, the company employs some 35,000 people and provides indirect jobs to some 1,50,000 more.
Koryo products found across India include AC, chimney, cloth dryer, coffee maker, color TV, cooking hob, DVD player, electric cooker, fan, hair dryer, hand blender, ice maker, LCD/LED TV, mobile phone, multimedia speaker, irons, juice extractor, microwave ovens, mixer grinders, refrigerator, rechargeable lamp, room heater, spike guard, stabilizer, toasters, vaccum cleaner, washing machine, water dispenser and water heater.
The said product/service is not up to the mark due to the following defect:
I complained in the month of august 2020 that my washing machine is not working.
Technician visited and checked he said there is a panel PCB issue. That Technician took panel with him and told will repair at my office & after solve will visit again and fit it.
But still no response from them. I tried to call him many times but no response.
He is not answering my call so I again complained 4-5 times on 18005725555
& I told them if the issue does not resolve please replace my PCB part. But they are also answering and will update within a week. But still no reply from your side. We have urged for a replacement and which turned in to deniable action.
Dear Koryo Service,
We had purchase a Koryo AC Model No. KSI12ABN3S in the month of April 2010, it was amazing experience. And we spent more than 6 happy years with our AC.
And behalf of previous experience we planned to brought a new and upgraded AC the brand has been same “KORYO” and finally we brought a new AC on 15.07.2016 from your E-ZONE Ghaziabad (BB CUT IN ) outlet through Invoice No. 92904162 with 3 years paid extended warranty.
But observation regarding KORYO got wrong and we faced problem with this AC since last 3-4 months. The AC has been failed to cool our 10’ by 10’ size room.
We lodged complaints so many time and your engineers visited us, but no solution founded and advised different types of silly advices.
The detail of complaint as below:
Complaint Dt. Service Ref. No.
25.06.2017 650076
06.07.2017 652322
13.07.2017 653746
23.07.2017 655824
04.08.2017 658595
07.08.2017 659153
09.09.2017 669850
Now I got tired and write you a mail, I would request you to please look into this and help to resolve the problem asap. Otherwise I have to take legal action in this regard.
So, We would request you to please look into this and help to resolve the problem.
We purchased electric rice cooker. We used it only for twice. But with In two days it stops working while cooking it self.
I don’t know how they are manufacturing these kind of products.
We request you to provide quality products for which we have paid.
DISGUSTING!!!!!!! I bought a 40’LED in the month of Jan 2016 and literally after 2 months the TV shut down. Running around the customer care and the services guys is another hassel. Have been trying to track a service engineer for the past 2 days and all the attempts are in vain. No one answers or rather approaches to address the complaint. KORYO YOU SUCK BIG TIME.
I had brought a Koryo LED tv last year on 9th march 2015 from big bazar Zirakpur i had a problem with the picture it was not coming so i called customer care they sent a person to look in on 12/2/2016. today is 20/2/2016 my led is still not working still waiting for repair. where does this part that needs to be changed have to come from when i asked this question from customer care.. she told me it comes from Mumbai so how long does it take reaching from Mumbai to Zirakpur. After having all the details customer care tells me to scan all documents and mail it to Mumbai. this is the kind or after sale service??
Koryo really needs to work on their after sales service and train their staff on how to offer customer services. It has been more than three weeks i have been facing problem with my washing machine i brought from them. They sent a technician and he mentioned the PCB of the machine needs to be repaired. He got it back after a few days stating its repaired and it didn’t even work for 10 minutes. I was charged cost of repairs Rs 1200 and then they mentioned the same needs to be replaced. I have been waiting for over three weeks and every time you call their helpline number their service sucks.. They would always mention another 10 days due to non availability of the part and has been going on for ever. If their service continues to be like this time is not far when Koryo will be wiped out of the Indian markets. Never Ever buy anything from Koryo..
We have a Koryo split AC of 1 ton . It we buyed from Big Bazar Kolkata 4 years ago. Now a days it does not cooling the room no water out cames from the pipe.
Please send a serviceman to check & repair.