The US smartphone market has always been a difficult playground for Android smartphone makers. The country’s population largely prefers using Apple devices due to the availability of iMessage. However, Samsung’s innovation and enthusiasm in the mobile phone space have changed the overall ground reality, allowing the company to currently reign as the second-largest manufacturer behind the iPhone.

Today, Samsung holds around 22 per cent market share of the US smartphone industry. This is owed to the company’s ability to launch devices at every possible price point. Whether you are looking at budget-range devices or want to aim for the creme-de-la-creme that Samsung has to offer, you are well covered for your needs. And with the incoming trend for advanced camera systems, foldable displays, and AI (Artificial Intelligence) integration, it is only going to get better as time goes by.

Having said that, if you are in the US and want to trade in your old Samsung device – either for a new device or cold hard cash – then our comprehensive guide has you covered. Simply follow our process pointers, and you will be good to go.

Steps to Officially Trade-in Old Device

If you are ready to trade in your old Samsung device officially while also opting for a new one in the process, then you can follow the below-mentioned steps carefully.

  1. Begin your journey by first heading over to Samsung US official website.
  2. On the home page, click on ‘Mobile > Smartphones’ to browse through the available list of devices that are currently being sold.
  3. You will then be redirected to a new web page, where you can pick and choose your new smartphone based on its features and your requirements.
  4. Once you have selected your preferred device, click on it to visit its designated product page, and then hit ‘Buy Now’.
  5. In the next step, you will be required to select your mobile phone carrier, the phone’s storage, and color.
  6. After that, select ‘Yes’ under the Samsung trade-in option, and you will be required to fill in the manufacturer, model, and condition of your old device.
  7. Once you have done that, the eligible trade-in value (maximum) will be shown on your screen, and if you decide to accept the offer, you will be required to complete your order by paying the remaining amount (after deducting the trade-in value from the cost of the new device).
  8. After you successfully pay the remaining amount, your order for your new device as well as for the trade-in of your old Samsung device will be booked.

Finally, once you receive the delivery of your new smartphone, ensure to properly pack your old device into the same box (reuse) and then ship it to the designated address as stated by Samsung. Once Samsung receives your old smartphone, the exchange process will be completed.

How to Exchange on Amazon US

In addition to exchanging your old Samsung device via official channels, you can also perform the same through Amazon US. To complete the trade-in process, follow the recommended steps below.

  1. First, visit the official website for Amazon US here.
  2. From the sidebar menu, click on ‘Electronics > Cell Phones & Accessories’ to get redirected to the mobile phone section.
  3. Alternatively, you can type in the name of your desired smartphone (one that you are planning to purchase) on the home page search box so that Amazon can showcase the requisite results.
  4. Once you have found your preferred smartphone, click on it to reveal its product page, and from there, click on the Amazon trade-in option.
  5. You will then be required to sign in to your Amazon account (if you do not have one, you need to create one), following which you will be asked to enter the manufacturer, model, and condition of your old device.
  6. After that, the maximum estimated value will be shown on your screen, and if you decide to accept the offer, the trade-in value will be provided to you in the form of an Amazon Gift Card.
  7. Proceed to ship your old device to the designated address stated by Amazon US, following which you will receive your gift card credit and your exchange process will be completed.
  8. Finally, you can use the Amazon gift card credit towards the purchase of your new smartphone from Amazon US.

Other Platforms to Consider in Your Region

The United States has a thriving refurbished smartphone market, which is why there are multiple third-party platforms out there that you can explore, especially when trying to trade-in or sell your old Samsung device.

Websites such as eBay, Swappa, or Decluttr, can help you get the most bang for your buck without having to go through lengthy processes. All you have to do is disclose the make, model, and condition of your old device, and you will be provided with an estimated trade-in value. After that, ship your old device to the designated address of the platform you are using, and once the inspection process is completed, you will get your payment.

Additionally, you can also use any of the aforementioned websites to purchase refurbished smartphones, provided you are on a tight budget or just want to support environmental sustainability.

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Last Update: May 20, 2024