Find below customer service details of Orient Electric. Besides contact details, the page also offers a brief overview of the company.
Orient Electric Ltd
240, Okhla Industrial Estate,
Phase III, New Delhi 110 020
Phone: 1800 103 7574
Email: [email protected]
About Orient Electric
Orient Electric is an Indian manufacturer of consumer electrical products. Part of the CK Birla Group, the company was founded in 1954 and has its headquarters at New Delhi. Orient Electric’s fans, home appliances, switchgear, lighting and other products are sold across small and big cities in India. The same are also sold in more than 35 international markets. The largest fan manufacturer in the country boasts a distribution network that exceeds 4,000 dealers and 1,25,000 retail outlets across 450 cities. Orient Electric’s manufacturing facilities are located in Kolkata, Faridabad, Noida and Guwahati. For FY 2019-20, the company posted operating revenue of INR 2062 crores. A large part of the revenue came from electric consumer durables.
Customers can purchase Orient Electric products at the dealer outlet or authorised store. You can locate an outlet using the store locator on the website. Products are also sold on leading ecommerce portals such as Flipkart and Amazon. The Orient Electric catalog includes fans, water heaters, coolers, grinders, dry iron, juicer, electric kettle, induction cooktop, toaster, electric chopper, electric hand mixer, consumer luminaries, modular switches, MCB, RCCB, circuit breaker, isolator, distribution board and wiring accessories. There are a variety of models available under each product category. Under fans, you have i-Float, i-Floral, Hector 500, Aeroslim, Aerostorm, Auctor, Procteus, Monroe, Jazz, Avalon, to name a few. There are ceiling, table, wall and exhaust fans in the choices available.
The manuals and user guides are available in the box of the product that you receive. The warranty card has information on the period of warranty for manufacturing defects. If the product has failed to function normally or satisfactorily, you can request for repair or replacement with the invoice and warranty card. A request for service can be made by filling the form online. You can also visit nearest service center for assistance. For complaints or queries on warranty, service center, faulty product, or others, reach the Orient Electric support.