Contact Wish: Find below customer service details of Wish.com, including phone and email. Besides contact details, the page also offers a brief overview of the company.
Head Office
One Sansome Street,
40th Fl, San Francisco, CA 94104
Customer Service
Email: [email protected]
Phone: 1-800-266-0172
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About Wish.com
Wish.com is a bargain hunting website for shoppers worldwide. The platform is available on web as well as app. Founded in 2011, Wish.com makes it easy for shoppers to find trending items and buy them at cheaper prices, with savings of up to 50-80%. More than 300 million people use the service. The platform allows users to browse a wide selection of fashion, accessories, and electronics. The company’s operations are managed from its headquarters at San Francisco, California.
The e-commerce platform connects both buyers and sellers. If you are a buyer, you can begin shopping by exploring the categories or by using the search. On each product page, you will find detailed description of the item, the actual price and the discounted price at which the product can be purchased. The catalog includes millions of items. Some of them include clothing, shoes, fashion accessories, wallets, bags, home decor, outdoor gear, cosmetics, smartphones, chargers, laptops and electronic accessories.
Purchases on Wish.com can be made using major credit cards and PayPal. Orders ship within 1-2 days. The shipping price is estimated at checkout. Wish has a 30 day return policy. All refunds are processed back to the original payment method within 14 business days. If you want to sell products on the platform, you can sign up as a merchant and reach out to users in the US and across Europe. Wish works on a revenue sharing model. For more information or queries on payment, refund, cancellation, or others, reach the Wish customer service.
I was sold a poor quality mobile phone and I was meant to be refunded half of the cost. When I followed up on the refund I was initially told the refund was actioned but still did not see it coming through my bank. I made several follow ups without getting any responses. When I finally got a response, it was saying that the seller who sold me the mobile phone left wish. Am quite annoyed by some who does not want to readdress an unhappy customer.
I think you have the most stupid customer service agents in the world of online shopping. I have requested for you to change my email address as I’m no longer working at that particular organization and doesn’t have access to that email anymore. You still send the verification to the old email. Not once, but 4 times I send an explanation. I’ve given up and now do my shopping with AliExpress, Amazon and Lazada where they have someone who understand english.
I have received a product that is not what I ordered. Can not seem to get in touch with a customer service. I keep getting a record message. I work during evening hours and can not seem to get in contact with any one . It is falsifying information about this product .
I recieve my order of the teapot but it came damaged and I am trying to get a refund but it tells me that the refund as been given but it as not come to my bank account or to the order page as refunded and won’t allow me to contact any one about this.
Can someone from wish give me my refund so as I can see it
I purchased Wish Items and made payment of Wish Cash but it was blocked by the letter of Customer Support and asking me to submit a screenshot of my bak statement in which I submitted so many times but no reply at all. Please let me help to resolve this issue. Thank, PRIMO
I have been waiting on my orders for about a month and a half.and nothing wish keep changing the dates I should receive my orders.and no response from wish is wish a scan
I purchased Wish Items paid by my Wish Cash but it was declined. It was blocked by asking me to send a photo of my bank statement for so many times but the Customer Support asked to wait to resolve the issue for 3 days but still no replying at all. Please help me to resolve this issue.
Wow! after reading all the bad reviews about wish I am worried! They restricted my account, my money at bank was slow, so I guess transaction failed!They wanted copy of their latest transaction and copy of ID or S. S. No.? I lost the email!I looked at my order wondering why the amount they said was higher than order and found one of the items I ordered was Refunded!I guess that happened when I had to subtract, cause they had me down for 2 ,I ended up with none and one item was not on the order and I am still waiting on some orders that were marked received and confirmed by customer that I never got and some came, but we’re not confirmed by their site! My mail carrier puts mail in wrong boxes!I guess I need to at least get correct tracking number.
Hi, I am trying to order what I have put in my cart but am being told to show my bank statement of previous purchase. I can`t do that because I haven`t bought anything as yet. Please help as I would like to pay for my items in my cart which amount to NZ 57. Thank you, regards, Elaine
Feb. 14.2019
I ordered an outfit through wish.com on Jan 25. the website catalogue said it was a 3 piece outfit. The outfit came promptly . But upon opening it is what I would call a 2 piece outfit. It’s jump suit & jacket. Not a top, pants & jacket. The jacket is not of uniform making on the front edges. As well as the whole outfit does not it properly. Could you please get back to me as to the return mailing address for the produce. Thank you. Coleen Arnott
Dear Wish Customer Support Officer,
Please be informed that I checked my orders on jewelries in my computer.. Most of orders on jewelries were delayed for 3 months but still I have not received. I am so depressed because they will still be allowed to make purchases but they are not allowing me to refund those orders which have been 3 months delayed.
The are asking me if I received the orders and I said no but still they were not delivering those orders on jewelries and they were not allowing me to do the refund. They are saying that my account has been flagged for excessive refund where in fact I am not abusing the refund policy because I am only refunding those not received for 60 days.
Your appropriate action regarding this matter will be highly appreciated.
Very truly yours,
primo
PRIMO RANJO
Customer
How do I get someone from wish to contact me? the South African Postal service do not deliver electronic devices, they steal them. Id love to make use of a courier in order not to donate cellphones to the criminal Postal Services workers
Hi there, my name is Bobbi-jo. I placed and order this month and everything went onto my order confirmation and a day later I went on and it wasnt there. now, the next day I received one thing that was on my order 2 things that weren’t. I’m wondering if it was being replaced with these items I had gotten instead
I am so beyond disappointed. I’ve tried to contact your customer service for over a month and a half now and keep getting these shitty automatic responses that you can’t help me, and can’t get me in contact with someone who can, like e supervisor. It is getting ridiculous and so far from okay. How about you stand by your slogan that says “We protect you! You never have to worry when shopping at Wish”
I made an order of five items and out of those only two arrived as promised (one 20 days later than promised, but that’s fine). One was three sizes bigger than I ordered (it even had a tag that confirmed this) one wasn’t even half finished, with raw cut edges and hanging threads and overall just extremely badly sewn. And the last one still hasn’t arrived, and the last tracking trace was November 26th in Fuzhou, after that nothing.
How can you think it’s acceptable to just ignore a customer and expect them to pay and just go away?
Good evening. I ordered a ring with a green stone in a size 6 and a pair of matching earrings. I also ordered a string of multi lights on the same order which was paid in full on Friday, January 18, 2019. To date I still have not received my order. You were paid but nothing has been received by me. Look into this please and resolve this ASAP. Thank you.
I ordered and paid for a phone pro 30.. They took my money $135 then I checked to see if its been shiped and they canceled my order without my permission and never refunded my money even tho they said it was refunded I have proof on my bank statement and have no way to reach them.. I want my phone or money one..
Today is January 20, 2019. I placed an order on December 16, 2018 for four pair of booths and I have not received my order. My Order ID is: 5c17143afee53430af0e2f52. Please let me know the status of my order?
Hi I just went to put a order in I went to check my order before sending it it cost more than I expected and I wanted to take a few items off but it just sent and it cost over 300 dollars and now I want to cancel and get my money back can you please help me.
I ordered some womens motorcycle boots vintage fashion rivet chunky heal I did receive them..problem is the lases are not in place. I need a picture so I can put them on the boots