NBN Co Customer Service
Phone: 1800 881 816
Phone: 1800 555 677 (TTY)
Email: info@nbnco.com.au
NBN Co Offices
Sydney
Level 11, 100 Arthur Street
North Sydney NSW 2060
Phone: 61 2 9926 1900
Melbourne
Level 40-41, 360 Elizabeth Street
Melbourne VIC 3000
Phone: 61 3 8662 8000
Hobart
GPO Box 373
Hobart TAS 7001
Phone: 61 3 6236 4701
Canberra
Unit 2, 16 National Circuit
Barton Act 2600
Phone: 61 2 9926 1900
Perth
Level 28, 140 St Georges Terrace
Perth WA 6000
Phone: 61 8 9278 2577
Marylands
Unit 47, 239 Magill Road
Marylands SA 5069
Phone: 61 3 8662 8000
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About NBN Co
NBN Co was founded in the year 2009. The telecommunications company is owned by the Australian government. The high speed broadband network will soon enable speeds of at leastย 12 megabits per second. NBN Co vies to connect 93% of homes, schools and workplaces with optical fibre, for access to superfast broadband service. NBN Co offers broadband through fibre, fixed wireless and satellite to customers across Australia. The services offered over the National Broadband Network are expected to support the businesses of over 20 million individuals and some 9.5 million premises
Internet is down for the last 3 days. No updates received. I am unable to contact anyone. I want someone to set right the connectivity.
This is ridiculous that i cant speak to anyone directly.
I have been trying to get my internet connected for 15 days and i keep hearing the same thing, its a problem with the nbn and it should be sorted in 24 to 48 hours.
Yet i cant contact nbn directly to get it sorted out