Contact MTN: Find below customer service details of MTN in South Africa, including phone and address. You can reach the below contact for queries on new MTN mobile connections, billing or cancellation, internet plans, prepaid  subscriptions, or other questions. Besides contact details, the page also offers links and information on MTN products.

MTN Head Office
14th Avenue
Johannesburg 2196
South Africa
Phone: +27 11 912 4123

MTN Customer Service
Phone: 083 705 7171 (general)
Phone: dial 173 or 083 173 (prepaid)
Phone: dial 808 or 083 1 808 (contract)

Service Providers
Phone: 0860 10 36 48 (Orion Cellular)
Phone: 0861 41 24 12 (Nashua Mobile)
Phone: 0861 33 22 88 (iTalk Cellular)
Phone: 0861 23 24 24 (Altech)

MTN Stores
Click here to locate a MTN store nearest to your street. You can visit a local MTN store to subscribe to new services or to pay your past or current bills. MTN stores can be found across major cities that includes Cape Town, Durban, Johannesburg, Pretoria, Soweto, Port Elizabeth, Benoni, Newcastle, East London, Pietermaritzburg, Kimberley, Witbank, and Carltonville.

Download Music/Games
Download music, ringtones, games and wallpaper from MTN Play. Click here to access the site online.

Software Downloads
To download MTN softwares for your device click here.

About MTN Group
mtn-contactMTN is a leading telecommunications in South Africa and was founded in the year 1994. The GSM cellular provider operates in six countries across the Middle East and North Africa. MTN as a matter of fact has GSM licences in 21 countries and internet service provider businesses in 13 countries. As of September 2011, MTN had over 158 million subscribers. In 2010, MTN’s revenues reached R114.7 billion. MTN was ranked as the only African brand in the BrandFinance Global 500 list. The company, headquartered at Johannesburg, employs close to 35,000 people.

Countries where MTN has its operations include Afghanistan, Benin, Botswana, Cameroon, Cote d’Ivoire, Cyprus, Ghana, Guinea Bissau, Guinea Republic, Iran, Liberia, Nigeria, Republic of Congo (Congo Brazzaville), Rwanda, South Africa, Sudan, Swaziland, Syria, Uganda, Yemen and Zambia.

Products of MTN can be purchased online. One can find prepaid/postpaid deals for BlackBerry, Nokia, HTC, LG, Samsung and Apple devices. For BlackBerry users, there are several price plans available. Devices include BlackBerry Curve 8310, Bold Smartphone, Curve 8900, Curve 8520, Curve 9520 and Curve 9300. MTN’s BlackBerry is supported by GPRS+. For internet, MTN offers F@stlink modems and wireless routers.

Some of the MTN packages found on the website include MTN AnyTime, MTN Off Peak, TopUp Option, Xpress Message, ProData, MyCall 100, MyChoice Plans, ProCall, Business Time, Extended Data, and more. Regiter with MyMTN to access free email, SMS and MMS messaging. MTN has a wide array of network services. They include SMS, MMS, Email2SMS, SMS2Email, Conference Calling, International Calling, International Roaming, Call Barring, Calling Line Identity, Call Holding, Call Divert and Call Back.

MTN also offers banking and airtime top up solutions. Nedbank, ABSA , Standard Bank and FNB customers can register to handle their banking from their cellphone.

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Last Update: May 12, 2023