Contact Vodacom: Find below customer service details of Vodacom in South Africa, including phone and address. You can reach the below contact for queries on new Vodacom mobile connections, billing or cancellation, internet plans, prepaid / postpaid subscriptions, or other questions. Besides contact details, the page also offers links and information on Vodacom products.

Vodacom Head Office
Vodacom Corporate Park
082 Vodacom Boulevard
Vodacom Valley
Midrand 1685, South Africa
Phone: 011 653 5000

Vodacom Customer Service
Phone: 082 111
E-mail: [email protected]

Other Contacts
Mpesa: 082 1082
New Products: 082 1 9326
Upgrades: 082 1959
Sales: 082 1950
Repairs: 082 1944
Cancellations: 082 1958
Vodacom World: (011) 6536530

Regional Offices
Below are the phone numbers of Vodacom offices across South Africa. Visit the website for details on locations.
Bloemfontein: 082 271 1400
Cape Town: 021 440 8211
Century City: 021  440 8211
Durban: 082  277 3511
East London: 043  721 0911
George: 044  874 5683
Kimberley: 082 271 1680
Klerksdorp: 018  462 1349/50
Mpumalanga: 082 276 8000/1
Limpopo: 082 277 5000/1
Port Elizabeth: 041  396 3111
Pretoria: 082 271 2400

Service Provider Contacts
Altech-Autopage: 0861 232 424
Altech Supercall: (011) 280 700 / 711
Nashua Mobile Contract: 0861 412 412
Smartcall: 082 241 4949
Mweb: 0860 001 177
Vodacom Direct: 082 1950 / 0821955
Gogga Connect: 0860 046 442

Vodacom Stores
Click here to locate a Vodacom shop or a authorised dealer store nearest to your street. You can visit a Vodacom office to subscribe to new services or to pay your past or current bills. Vodacom shops in South Africa can be found across major cities including Cape Town, Durban, Johannesburg, Pretoria, Soweto, Port Elizabeth, Pietermaritzburg, Benoni, Newcastle, East London, Welkom, Witbank, Carltonville, Rustenburg, George, Nigel, Pietersburg and more cities.

Online Shop
Click here to access the online shop of Vodacom.

About Vodacom
vodacomVodacom was founded in the year 1994. It is a leading telecommunications company in Africa, with over 43 million customers. Vodacom provides voice, messaging and data services to customers in South Africa, Tanzania, the Democratic Republic of Congo, Mozambique and Lesotho. The company in fact was the first cellular network in South Africa. Vodacom is a market leader in mobile broadband services in all its markets with over 7.6 million active data users. It sold some 6.4 million mobile devices in 2010.

Vodacom is majority owned by Vodafone, one of the world’s largest mobile communications companies. In 2010, the company had a revenue of R58.5 billion. Vodacom currently employs close to 8,000 people across the country. Vodacom retained its leading positions and was rated the second most popular brand in South Africa by the Markinor Sunday Times 2009 survey.

Speaking of Vodacom’s services, it has several packages such as data price plans, prepaid price plans, contract price plans, top up plans, BlackBerry plans and Smart plans. Under contract price plans you can find packages such as 4 U Contract, All Day 100, Everyday Off-Peak, Business Call, Talk 12o, Shared Talk 1500 and more. Prepaid plans include Vodacom All Day Per Second, Per Second Plus, 4U Prepaid, Big Bonus and Day saver. Prepaid connections can be topped up at an ATM or via internet banking. For broadband, there are plans such as MyMeg 30 Standard, MyMeg 100 Standard, MyGig 1 Standard, MyGig1 Advanced and more.

On the website, you can filter phone devices of brands such as Acer, Apple, BlackBerry, Dell, HP, HTC, LG, Motorola, Nokia, Samsng and Sony Ericsson. Vodacom phones enjoy a range of entertainment services that include DStv Mobile, TV: On Demand, Vodafone live!, Facebook, and more.

Speaking of broadband, Vodacom offers a high-speed connection to the internet through networks such as 2.5G (GPRS), 3G (UMTS) and 3.5G (HSDPA and HSUPA), and HSPA+. Broadband Standard data bundles are available to all Vodacom Top Up and Prepaid customers. Vodacom has Internet Starter Pack that combines a 3G USB modem, 100MB of data every 30 days for one year and a Prepaid SIM card.

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Last Update: December 11, 2011