Head Office
Intelligent Apps GmbH
Große Elbstraße 273
22767 Hamburg, Germany
Phone: +49 40 30606890 (corporate)
Customer Service
Email: uk.support@mytaxi.com
Email: ireland.support@mytaxi.com
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About Mytaxi
Mytaxi is a German-based company connecting travelers and drivers through its popular on-demand app. Founded by Niclaus Mewes and Sven Külper, Mytaxi was first launched in 2009 is currently managed by Intelligent Apps GmbH. The taxi app has been downloaded more than 10 million times. It’s network span over 100,000 taxis in 70+ cities. Mytaxi is reportedly Europe’s largest taxi app. Popular cities connected include London, Dublin, Berlin, Cologne, Barcelona, Krakow, Madrid, Milan, Munich, Rome, Warsaw and Vienna.
Registered users can book a taxi in two simple steps. Input the destination, and you can keep track of the driver. Just like Uber and other popular ride-hailing apps, Mytaxi’s accurate location services will find the nearest cab drivers. After the ride, you can pay within the app using a debit or credit card. You can also leave a review on the drive. If you dint know, with Mytaxi, you can now prebook your taxi. You can book a taxi up to 4 days in advance. Users can get accurate fare estimates before confirmation. If you want to allow your friends and family track your ride, you can do same with ease.
Mytaxi allows users to request for “5-star” drivers who are rated for being the best, go with multi-seater options or book a luxury car. For more information or queries on app installation, payment, cancellation, refund, or others, reach the Mytaxi customer service.
I need to arrange to have some stock collected and delivered to me all in central london but need to speak with a real person to arrange it as there are some small details. Where is your phone number for the UK. This is most frustrating and time wasting.
I have contacted mytaxi with two complaints this morning, two booked taxis going to the wrong addresses. Ticket nos #1298565 with no reply yet.
I am a long term user of dial a cab and now mytaxi and have been very pleased with the service, except for the long time it took to get the website working well.
I prebooked a taxi which didn’t arrive because he went to an incorrect address and then booked another one as we were running late by this time for an appointment, and this taxi went off in the wrong direction away from the home address given, I am extremely upset and this caused my husband to miss a very important meeting.