Contact of IObit customer service (phone, email)

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Find below customer service details of IObit. Besides contact details, the page also offers a brief overview of the technology company.

Head Office
San Francisco,

Customer Service
Phone: 1-885-885-9018
Phone: 1-833-505-0773
Phone: 1-917-722-5332
Email: [email protected]
Email: [email protected]

About IObit
IObit is a software company that develops system utilities and security software products. Founded in the year 2004, the company claims its products are used by more than 10 million active users from across 200+ countries. The system utilities and security softwares have been downloaded more than 500 million times. As if that is not impressive enough, IObit already has 100+ awards in its kitty, given in recognition of the cutting-edge features, design and security solutions.

Key IObit products available for download include Advanced SystemCare, Advanced SystemCare Ultimate, Driver Booster, IObit Malware Fighter, Smart Defrag, IObit Uninstaller and IObit Software Updates. For driver updates, there is Driver Booster free and paid version. And for system optimization you have other products such as IObit Undelete, Start Menu, WinMetro, and iFreeUp. Smartphone users with Android operating system can download the AMC Security and IObit Applock for data security and protection.

One of the first products introduced in the market some 15 years ago was the IObit Malware Fighter which was created to fight malware, ransomware and malicious websites. The latest version is updated to protect against PC threats like virus, ransomware, spyware, Trojans, adware and worms. The Privacy Protection when activated allows you to password-protect private folders and files. The package also includes a powerful browser protection. While these basic features are available in the free version, you can upgrade to Malware Fighter Pro for detecting 200,000,000+ threats with Bitdefender and IObit engines, safeguard camera against unauthorised access, detect malicious process running in RAM and enjoy real-time protection for top PC security.

As for the flagship product, the Advanced SystemCare Ultimate was designed to protect PC and remove potential threats in a click. It can deep clean junk files and remove system logs, temporary files and image caches to improve speed and release more space. It further cleans the privacy traces for more than 200 programs and end unnecessary startup processes. Just as other products, you have the free and the paid version. The Advanced SystemCare Pro has a deep clean registry to prevent system crash, boost PC speed and activate auto RAM clean to stop unused programs.

There are other products designed for specific functions. You have Driver Booster for keeping your PC drivers up to date and fixing Windows issues. You can update any from more than 30,000,000 drivers with just a single click. The IObit Uninstaller is for removing unwanted software and browser plugins. And the Smart Defrag is for optimizing your hard disk and configuring boot time. Have a Mac computer? The MacBooster might just be for you. The maintenance tool is designed to clean junk files, remove Mac malware and secure your system. All spyware will be blocked by MacBooster’s real-time protection.

IObit premium products can be purchased from the estore. There are regular promotions giving users access to the paid versions with a discount. Payment for purchases can be made using major credit cards and PayPal. Customers enjoy a 60-day money back guarantee. Existing customers can sign in to their account and renew their license. And if transferring software to a different PC, uninstall the software and reinstall to the new PC with license code. If you lost or forgot license code, you can request an email with the download link and license code. If you have queries, you can chat or speak to support via phone. There is also an active community on the Forum with discussion on installation, renewal and other troubleshooting queries.

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  1. I have tried to contact you before about this issue and so far to date, I’ve been ignored – ‘support’ doesn’t appear to be one of IObit’s strongest suits…
    Issue: constant popups for your products, that are actually up to date according to IObit software updater… Yet the popup, currently for Smart Defrag – keeps appearing. Whilst you continue to use MajorGeeks as your third party provider, I will NEVER upgrade this product via that portal, I will only update unless it appears in the ‘updater’ list. I need to know how to REMOVE these highly invasive pop-ups from my PC laptop, as it is causing issues by suddenly appearing in the middle of doing other important work.

    I’ve tried sending this message to ‘customer support’ filing in all the ‘required’ (*) details which refuses to operate – stating in red that details have been omitted, which is NOT the case. Ultimately your ‘support’ page leads to a blank page!

    • I too am facing this problem at startups. The ad and request for registration of Start Menu 8 comes up at all system startups invariably despite the fact that I am using the latest licensed version (Active for another 322 days !). It takes me to your website and I have to close the site to return to my home screen. It is making the start up extremely slow also. A big trouble!!

  2. Your company offered me the renewal of my Advanced Care 14 Pro. The link doesn’t work . My renewal was at a price of $12.98 Australian Dollars.
    I have contacted your company three times on this issue. The links you have sent me do not work, two of the replies offered me different programs, another took me to the right program but at a rate of $25.98 au.

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