Contact of Keurig coffee maker customer service

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Contact Keurig: Find below customer service details of Keurig. Besides contact details, the page also offers a brief overview of the coffee maker. Reach the customer service below for support, complaints or feedback.

Head Office
Keurig Green Mountain, Inc
53 South Avenue
Burlington, MA 01803

Customer Service
Phone: 1-866-901-BREW (2739)

About Keurig
Keurig is a leading specialty coffee and single serve brewing system. Part of Keurig Green Mountain, the brand was introduced in the market in the year 1998. The company is headquartered in Waterbury, Vermont. Keurig brewers and single serve hot beverages are used in more than 20 million homes across the US. There are more than 75 brands in the Keurig system. Additionally, there are over 530 beverage varieties. Keurig’s facilities are located in Massachusetts, Tennessee, Vermont, Virginia, Washington and Canada.

The associate brands include Green Mountain Coffee Roasters, Donut Shop, Laughing Man, Tully’s Coffee, Revv, Diedrich Coffee, Barista Prima, Cafe Escapes, Green Mountain, Timothy’s Coffee, Van Houtte and Donut House. You can also order for pods, coffee makers and accessories online. Beverage options include regular coffee, flavored coffee, decaf, dark roast, light roast, black tea, green tea, iced tea and hot cocoa. There are coffee makers for home and commercial establishments as well.

If you have already purchased a coffee maker, register same online to keep track of purchase and warranty. Accessories you can shop include reusable filters, drinkware, spare parts and pod storage. For more information or queries on store locations, refund, cancellation, or others, reach the Keurig customer service.

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  1. I wasted my money buying a keurig mini. If I put “12 cups” of water I may get two tablespoons of coffee. I have to push the button at least twice to get a cup. I’ve also had to use two pods and refill the reservoir twice before to complete a cycle. I wish I would have kept the box and receipt but it was a Christmas present to myself. I’m very disappointed.

  2. Bought a Keurig K Supreme Plus on 8/27. Arrived 9/1. Broke on 9/17. Called and was told they were out of stock for replacement and would be shipped in a week. It’s now 10/21 and I’ve called the company four times, have been told a supervisor was not available to assist and that the machine is still not in stock. Was told they don’t have a refund policy. Every store around me has the brewer in stock. However, Keurig doesnt?

  3. Cathy Colpean Reply

    The 12 cup pot on my Keurig leaked badly. Keurig sent me a new pot, it leaks also. Your quality control needs to use the pot so it can fix the problem. I’ve had cheap coffee makers that didn’t leak. This really upsets me.

  4. Sharon Mullins Reply

    I have now purchased 2 keurig single serve models. The same thing happened to both, and I am really frustrated. They lasted less than 8 or 9 months. They stopped functioning, by not dispensing all of the water, so the cup had a few drops in it. The machine was heavy, and water was residing somewhere. It sizzled and crackled, then stopped. This is the same thing happening TWICE. What is going on with these?

  5. Nate Mercer Reply

    Good evening,

    I ordered a Keurig K15 in November. It has worked fine up until about a week ago. Since then, it has stopped draining all the water every time, and has leaked five times, now. I’ve run the Keurig rinse pods through the machine about once a month since December. What can I do?

  6. Franki Lynn Tubbs Reply

    I got a red kerurig for a present model number K40 for my birthday. I love it more than any coffee maker I have ever had. But a few days ago I took it apart to clean it I read all instructions and it said the water resovier could go into the dishwasher but not the lid . Well when my dishwasher was done my water resovier was completely melted, even the tray that sits under where the coffee comes out was all melted. I just wondering why that would happen and see if I can just order new pieces. Thank you for your quick response in advance. I hate going out to get coffee every morning .

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