Contact Grammarly: Find below customer service details of Grammarly, including phone and email. Besides contact details, the page provides a brief overview of the software company and its services. Reach the Grammarly customer service below for complaints, queries or feedback.
Head Office
Grammarly, Inc
548 Market Street, #35410
San Francisco, CA 94104
United States
Customer Service
Phone: (888) 318-6146
Email: [email protected] (general)
Email: [email protected] (partnership)
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About Grammarly
Grammarly is a grammar checking tool that was first launched in the year 2009. Used by students, content writers, bloggers, business professionals, among others, Grammarly is a powerful tool that checks grammar, style and plagiarism. The automated proofreader can check for more than 250 common grammar errors. It is used by millions of users worldwide. The free and premium products are also licensed by more than 600 leading universities and corporations.Currently, Grammarly’ services are used by over 3 million registered users worldwide. The company is headquartered in San Francisco, California.
Users can try the Grammarly’s online text editor or use the free browser extension for Chrome and Safari. Besides the free versions, there is Grammarly Premium that enhances the performance, identifies complex writing errors and provides vocabulary suggestions, citation suggestions, among others. There is monthly, quarterly and annual subscription plans customers can look for. The Plagiarism detector with the Premium plan checks more than 8 billion web pages. Additional features include integration with Microsoft Office, details of definitions and synonyms, allows to access documents on multiple devices and provides access to desktop apps.
You can subscribe to a premium plan using Visa, MasterCard, Discover, and American Express cards. PayPal as well can be used for payment. If you are already subscribed to Grammarly services, you can manage same by signing in to your account online. If you dint know, Grammarly also offers human proofreading services under its Proofit service. The proofreaders check for errors in grammar, spelling and punctuation, and can revert within 24 hours. For more information or queries on payment, cancellation, subscription, technical support, or others, reach the Grammarly customer service.
I was charged early for premium service and still do not have access to the service. Contacting a human might be impossible, but you can leave Brad a voice mail. Or type 888 and then * and then 777 on their 1-800 line and you can try leaving a voicemail there, but I doubt anyone will receive the message.
I truly wished I saw the reviews on this company prior to dealing with them. They charged my card for a premium subscription in January, but I can’t use the program due to pw issues. I can’t get a HUMAN to assist me. I want a refund but get in touch with anyone! HELP!! .
I brought the subscription and cancelled It but it telling me that it won’t cancel until next year is there any way that the subscription can be cancelled sooner
I was downgraded to the free status, but my credit card bill said they charged me $69 for 3 months on 3/30. It’s only 5/25. I still should have had another month. Not knowing this, they said I didn’t pay for anything and I needed to purchase another subscription. I will call my credit card company and dispute the charge, because you can’t get a hold of this company.
I have been trying to contact grammarly to log on their website I can’t get anyone their I said that I need help to talk to someone verbally they sendind me to a another page to get a membership. That I have to pay before they can help me.. what kind of mess is that.
I had used Grammarly while back. Now I just renewed my membership and wanting to reset my password, I don’t know what happened? For some reason ; I cannot reset my password.
On March of 2019 I downloaded the FREE account trial to look at, I have upgrade to Premium in the beginning and canceled it, yet I was charged $29.95 every month till this day.
I have filed a Fraud Charge claim on my Credit card and sent an email expecting a full refund back. To date No response.
I expect this company to do the proper steps and refund my credit card in full.
In addition to my above comment, the website is built in a way that it will not let a paying account to deactivate. Once they have you credit card information you can never take that out of there system.
Hi, I would like a refund, I thought the charge would be monthly and not for the whole year at once.
I canceled my subscription. Why don’t you guys have a real person to talk to.
I wish I saw this website and comments before I bought the premium version
Hi, I would like a refund, I thought the charge would be monthly and not for the whole year at once.
I canceled my subscription. Why don’t you guys have a real person to talk to.
I wish I saw this website and comments before I bought the premium version.
same
Hi,
I have the same issue. Did they ever get back to you? if so how long did it take? and did they refund your money?
They charged me $139.95 so $140.
I have the same issue here. Can you update me? have they refunded you back already? I’m so concerned right now. I live in UK and cant contract the company.
I have been trying to get hold of someone at Grammarly and you cannot get hold of a live person and they want you to buy a membership for help Grammarly needs to report to better BBB for their customer service practices
I have tried to contact Grammarly however they don’t respond in a timely manner. I was thinking I was going go pay $11 a month but was charged over $100. I would like to pay their monthly fee not their annual. This website is so confusing and the payments are very misleading.
Hi,
I have the same issue. Did they ever get back to you? if so how long did it take? and did they refund your money?
They charged me $139.95 so $140.
I have the same issue here. Can you update me? have they refunded you back already? I’m so concerned right now. I live in UK and cant contract the company.
Hello,, I need someone to help me get started. I wrote a collection of Short Stories and would like to use your editing services to edit them I’m not that computer literate and am having trouble getting started. PLease have someone walk me through the process.
THIS IS A SCAM!!!! The company will not cancel subscription and DOES NOT have a phone number to service clients. The number 888-318-6146 will redirect you to the SAME pages that you use to cancel the subscription various times. Your only option is to cancel your credit card number and request a dispute resolution from the bank!!!
Beware dealing with this company, I paid for premium service but never received it. The only contact can be made via email and so far the company refuses to refund my money even though I got nothing for the payment. The phone number will get you nowhere except back where you started online!
Did you guys every get a solution or an answer from this company. They just took 139.95 from me and I’m so pissed. I cancelled my membership and tried to call and email but I have not gotten a response. It does not help that they have no one I can speak with in person.