Find below the customer service details of Bigo Live. Besides contact details, the page also offers a brief overview of the company.
Head Office
Bigo Technology Pte Ltd
Mapletree Business City
30 Pasir Panjang Road
#15-31A, Singapore 117440
Customer Service
Email: [email protected]
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About Bigo Live
Bigo Live is a live video blogging platform, founded by Jason Hu and David Li in 2014. Owned by Singapore-based Bigo Technology, the fast growing tech company boasts of more than 400 million users. Available on both iOS and Android, Bigo Live offers tools to livestream and broadcast videos at the tap of a button. The interface of Bigo Live is similar to live streaming apps Meerkat and Periscope. With Bigo Live, users can also monetize their live streams by encashing in-app gifts for real money. A live streamer needs to have 6700 beans to cash out their accounts.
Ranked among top 5 streaming apps in the US, Bigo Live has users showcasing their talent or sharing life moments from around the world. Users can watch live streams and filter broadcasters as per country and interests. If you are on Bigo Live, you will be able to invite friends for one on one online video chat or group video calls. The platform facilitates group video calls for nine people at once. Users can also go for random conversations with people in their neighborhood. Bigo Live also has an active audience of gamers who broadcast as well as view live action. Users can watch and broadcast live streams of games like PUBG, Free Fire, Dota 2, and more.Â
There are users from more than 150 countries on the platform. If you are not a video person, you can just opt in for live voice chat or drop-in conversations. You can create your own group or chat with strangers or friends. New registrants note that the app requires a minimum age of 16. To tip or gift an influencer, you will need currency in your account. The app allows you to purchase bean packages, ranging in price from $0.99 to $89.99. If you are just starting, register on the app through email, phone number or social media account. When you decide to go live, it is recommended to add a title and select tags to be discovered by others. You can share the live link on social media to increase your audience. Note that smoking, gambling, pornography, vulgar and violent live contents are prohibited. The app offers in-app support to users. For unresolved issues and queries on security or privacy, users can reach the support through email.
