Contact of E.ON Energy customer service

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Find below the customer service details of E.ON Energy, UK. Besides contact details, the page also offers a brief overview of the company.

Head Office
Brusseler Platz 1,
45131 Essen, Germany

Customer Service
Phone: 0800 111 999 (gas emergency)
Phone: 105 (electricity emergency)
Phone: 0345 303 3040 (pre-payment meter)
Phone: 0345 366 5995 (Smart Pay)
Phone: 0345 052 0000 (customer enquiries)
Phone: 0345 055 0065 (business enquiries)
Email: [email protected]
Email: [email protected]

About E.ON Energy
E.ON is a leading integrated power and gas company in the UK, known for generating and distributing electricity, and retailing power. E.ON UK is part of the E.ON Group, which is a privately owned, international energy supplier. The headquarters of the company is located in Essen, Germany. E.ON works as one of the primary suppliers for the UK market. With more than 3.8 million customers, E.ON is continuously introducing new and better technologies so customers gain easy access to energy solutions. By providing sustainable and simple energy, E.ON now operates a generation portfolio that is currently focusing on renewable and sustainable energy sources like wind farms and biomass. The company owns and operates one of the first offshore wind farms in the UK, situated near Blyth. E.ON is one of the leading smart meter providers and installers in the UK. Besides providing hassle-free energy to residential and commercial customers, E.ON has established itself in other energy utility installations. The company installs boilers, air-source heat pumps, cavity wall insulation, central heating solutions, climate control solutions, solar panel installation, and more.

The company has a highly functional website, which takes care of major business segments undertaken by E.ON in the UK. Starting with its primary function, E.ON helps its energy customers, new and existing, take care of utilities online. For example, new customers can get energy quotes by entering house names and postcodes. The gas and electricity tariffs are also available online. If an existing customer is relocating, the website facilitates the relocation of connection too. Existing customers can switch their tariffs right on the website. The best way to use the website is by making an account online. For registration, customers are required to enter their credentials such as name, address, and account number (provided by the company during connection installation). The company is also known for a range of cover options for boilers, central heating, and other electrics. If you want to go for solar panel installation, E.ON is at your service. The company also offers a variety of payment options, including installments, which makes installation, maintenance, and aftercare easy for the customers.

E.ON provides 100% renewable electricity to its customers. The company is backed by renewable generation assets, and agreements with UK wind generators, and can cover the energy needs of small and medium-sized businesses. Business customers can make the right plan for energy supplies with E.ON. Customers are required to login to the website to view the account, including bills and payments. E.ON has a functional app too, which can be downloaded from the App Store or Google Play Store. If you wish to submit your meter readings online, you can do so without registering on the website first. All you need to do is enter your account number, postcode, and email address, followed by the reading. The company has dedicated phone lines for various purposes, including billing and installation.

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