Contact of Best Buy Canada customer service (phone, email)

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Find below customer service details of Best Buy Canada. Besides contact details, the page also offers a brief overview of the electronics retailer.

Head Office
Best Buy Canada Ltd
8800 Glenlyon Parkway
Burnaby, BC
V5J 5J3 Canada

Customer Service
Phone: 1-866-237-8289 (general)
Phone: 1-877-423-3429 (Best Biy for Business)
Email: [email protected]
Email: [email protected]

About Best Buy Canada
Best Buy is a well known global retailer of technology products and services. The American retail giant began in Canada in the year 1982. It operates a chain of outlets selling computers, tablets, smartphones, cameras, camcorders, car electronics, accessories, peripherals and much more. Headquartered at Burnaby, British Columbia, Best Buy manages sales and other operations through more than 12,000 employees nationwide. A wholly owned subsidiary of Best Buy Co, Inc, the retail giant is today the country’s largest consumer electronics retailer. Products are sold under the brands – Best Buy, Geek Squad, Best Buy Mobile, Best Buy for Business, and ReClaim brands. Best Buy boasts more than 250 million visits to its stores each year. The stores currently number more than 175 and can be located at Ontario, British Columbia, Quebec, Alberta, Manitoba, Nova Scotia, Saskatchewan and New Brunswick. Locate a Best Buy nearest to your address using the store locator online. The stores can be located by city or zip code.

The multichannel retailer also sells products on the website. Featured brands include Acer, Amazon, Apple, Asus, Bose, Canon, Dell, Google, HP, JBL, Lenovo, LG, Microsoft, Philips, Samsung, SanDisk, Seagate, Sony and Toshiba. You have the option to shop online by brand, what’s popular or latest in the catalog. There is a brands directory, if you are looking to shop for products from a specific brand. As for categories available to explore, there are laptops, tablets, computer accessories, printers, ink/office supplies, cell phones, cameras, headphones/speakers, TV/home theatre, video games/movies, musical instruments, wearable tech, sporting goods, toys and major home appliances. Like all other ecommerce stores, you can easily filter products by brand, price, features and other parameters. If you are looking for saving on your online shopping, head to the Sale or Deals section for items with 30-60% off actual price. With the Low Price Guarantee, shoppers are assured of best prices for products online. And if you find a lower price with a retailer or authorized dealer online, Best Buy will match that price. You can visit the Help Centre on the website to know what products qualify and how you can request a price match.

The product pages have all useful information on the item, including the highlights and specifications. Besides the specs, also know what’s included in the purchase and other questions to do with warranty and shipping. Find pictures as well as promotional videos giving a glimpse of the product. Shopping on can be done using Visa, MasterCard, American Express, Best Buy Card and PayPal. You can also use Best Buy gift cards during checkout. Shipping information will be revealed at the final checkout process. You can choose to order and pick up the same at a nearest store or have it delivered to your address. There are standard as well as express shipping options. Free shipping is offered for orders more than $35. This does not include large or heavy items. The shipping costs vary according to location and weight of item. Products that have been shipped can be tracked by signing into account. You can also view and manage orders there. As for return policy, the website states eligible purchases can be returned or exchanged for 14 to 30 days. You can choose to return the product by mail or at any nearest store.

Have a special occasion coming? Best Buy gift cards sure can be a thoughtful gift. There are plastic gift cards as well as e-gift cards. They can be used online or at any Best Buy store in Canada. You can even check the balance available online. Gift cards are available for value of $10 to up to $500. Regularly shop at Best Buy? Register for the Best Buy Card for a number of shopping benefits. Card holders enjoy flexible financing options throughout the year, free supplementary cards and easy online account management. For complaints or queries on store locations, cancellation, refund, delivery, warranty, career, or others, reach the Best Buy Canada support.

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