Contact Barbour: Find below customer service details of J. Barbour & Sons Ltd, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for support, complaints or feedback.
Head Office
J. Barbour & Sons Ltd
Simonside, South Shields,
Tyne & Wear, NE34 9PD
Customer Service
Phone: 0800 917 3000 (UK)
Email: [email protected]
Email: [email protected]
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About Barbour
Barbour is a British luxury brand that was widely popular for its waxed cotton jackets. Founded by John Barbour in 1894, Barbour today operates from its headquarters at Simonside, South Shields, UK. The company manufactures its jackets at its factory in Simonside. Each year more than 100,000 jackets are manufactured by hand here. Besides the UK, Barbour has active presence in 40 countries, including France, Germany, Italy, the US, Spain, Japan, and New Zealand. In 2019, Barbour crossed a milestone when it celebrated its 125th anniversary.
New shoppers can locate a Barbour outlet using the store locator on the website. You can discover Barbour’s popular apparel and new launches on the homepage. You can explore the categories or search by keyword. Barbour manufactures and sells apparel and accessories for men, women and children. The main product categories include waterproof breathables, quilted jackets, waxed jackets, shirts, tops, tshirts, knitwear, casual jackets, hoodies, sweatshirts, gilets, dresses and trousers. The footwear consists of boots, shoes, slippers, trainers and sandals. As for accessories, you have scarves, hats, belts and bags. You can filter products on the website by color, size and price. On each product page, find a detailed description along with high quality pictures showing the item from close angles. ‘
The Size Guide will help new shoppers to choose the right fit. Purchases can also be made online using Visa, MasterCard or PayPal. After purchasing an item, should same need repair or reproofing you can reach an authorized service partner. For more information or queries on store locations, payment, refund, cancellation, or others, reach the Barbour support.
Just thought I’d email you about the quality of your products.
Firstly.. I always buy barbour for their quality. But this time I am really quite disappointed. I pay a lot of money for what I thought was a well made good quality boot. Whilst taking them off and holding the heal, slipping my foot out of the boot. The rubber heal came away real easily. I was actually quite surprised how easily it did!! I’d attach a photo if I could..
I love the perfume Barbour for both men and women, but recently while buying these products for Christmas presents, I was informed that you would be phasing it out of production. I am very disappointed at the thoughts of not being able to continue to buy this wonderful fragrance.
Hi, I purchased one of your canvass bags for 70 pounds a couple of days ago. It’s a very nice piece of kit, except, when I got it home and took it out of the wrapping i noticed it had no protective studs on the bottom. It was supplied flat in plastic wrap so I hadn’t This means you can’t put it down anywhere that is damp or wet e.g. to use the cashline or our the bag down to place messages in anywhere outside. This considerably restricts the Products usefulness for
a significant portion of the year. I live in Scotland. Barbour has made its reputation based on it’s products coping with our “fantastic” UK weather, why not this one? The lack of protection is in a design fault and significantly reduces the usefulness of the bag in my opinion. I subsequently trailed the bag around several cobblers in Stirling and none of them were able to attach studs or glue on a protective base. Are you able to help? I am otherwise delighted with the product and would otherwise be using it on a daily basis until I can upgrade to your beautiful leather bag which has studs but at four and a half times the price. I look forward to hearing from you. Kind Regards. DBW.