Contact 360 Total Security: Find below customer service details of 360 Total Security, China. Besides contact details, the page also offers a brief overview of the Internet security company. Reach the customer service below for support, complaints or feedback.
Head Office
Qihoo 360 Technology Co. Ltd.
Building 2,
6 Haoyuan, Jiuxianqiao Road,
Chaoyang District, Beijing, China
Customer Service
Email: [email protected]
Email: [email protected]
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About 360 Total Security
360 Total Security is an Internet security service provider based in China. It’s products help protect PC against viruses, malware and other threats. As of 2015, more than 500 million users have installed the software worldwide. The company is traded on Nasdaq and is valued at 9bn USD.
360 Total Security provides two different solutions for PC users. There is the 360 Total Security Essential and 360 Total Security. Features include full check of PC, virus scan, PC speed up and optimization, among others. While Essential covers all the basic features, the 360 Total Security includes Wifi Security Check, Privacy Cleaner and Disk Analyzer. Both are free to download. You will however need to pay to get an ad-free version.
As for the technology, 360 Total Security’s cloud technology detects latest ransomware in realtime. The Intelligent Blocking also identifies when files are being hijacked and will protect same. 360 Total Security also has products for Mac and Android platforms. Business users can benefit from the enterprise solution.
If you are looking to upgrade from free to premium, you can visit the e-store to buy a license for 1 year or multiple years. Payment can be done using major credit cards. 360 Total Security offers a 100% Money Back Guarantee for first 30 days. You can sign in to your account to view and manage your subscriptions. For more information or queries on installation, troubleshooting, payment, activation, cancellation, or others, reach the 360 Total Security customer service.
I am having a new problem that I never had before with 360. When I run the scan after 2 or 3 minutes my entire computer freezes and nothing works. I force a shut down on my computer and restart. Everything works except for when I try to scan with 360. How do I fix this. Kathy
I am absolutely furious that not only will the package I paid $2500 for run a full scan now, there is no avenue for accessing customer service. This is probably the worst transaction I have made and I think that the whole world should know that for all the sales hype, trying to get customer service is totally unreasonably difficult.
On 2/13/2018 I received an email saying you have processed
my request to disable auto renewal for my 360 Total Security Premium 3 years.I did not request this at all. What is going on?
Your current Subscription will remain active until Sun. 11 Feb.2018 16:53:27+0000 This was sent out on Feb 13 after warda. Please answer this
I purchased 360 Total Security lifetime security for 10 devices thru Microsoft on 6/24/17 for $873. Now when it scans, it asks if I want to upgrade. The $873 that I paid should be upgrade enough. Please let me know if I have the correct package installed.
I trust you all the way because it works great for my other phone I would love to use it for this one but it doesn’t respond or freezes once the purple page shows up. I’m holding on to it till it’s fixed