Godrej Head Office
Godrej & Boyce Manufacturing Company Ltd.
Pirojshanagar, Vikhroli, Mumbai – 400 079
Phone: +91 22 6796 5656 / 5959
Phone: +91 22 6796 1700 / 1800
Godrej Customer Care (appliances)
Phone: 1800 209 5511 (toll free)
Phone: 1800 225511 (MTNL/BSNL toll free)
Email: smartcare@godrej.com
Godrej Customer Care (Locks)
Phone: 1800 209 45 43 (toll free)
Phone: 022-61163100
Email: locksmkt@godrej.com
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Locate Godrej Dealer
Looking to purchase a Godrej product? Click here to locate a Godrej dealer nearest to your city. You can reach a local dealer to purchase or enquire price on refrigerators, ACs, washing machines, ovens, color televisions or other consumer appliances manufactured by Godrej.
About Godrej
The Godrej group was established in the year 1897. Founded by Ardeshir Godrej, the company currently has interests in real estate, FMCG, industrial engineering, appliances, furniture, security and agri care. With its presence in over 60 countries, the company has turnover of over 3.3 billion dollars. The group is headquartered in Mumbai and employs close to 10,000 people.
Some 400 million Indians use Godrej products every day. The company currently has more than 2,200 wholesale dealers, and more than 18,000 retail outlets. Further, the company has representative offices in Colombo (Sri Lanka), The Netherlands, Sharjah (UAE), Riyadh (Saudi Arabia) and Guangzhou (China-PRC).
Some of the major holding companies within the Godrej group are: Godrej & Boyce, Godrej Industries, Godrej Properties, Godrej Consumer Products, Godrej Hershey, Godrej Agrovet, Godrej Infotech, and Godrej Efacec Automation & Robotics. Products and services offered include: appliances, FMCG, batteries, construction services, furniture, real estate, IT services, locking solutions, chemicals, AV solutions, motor, security solutions and precision engineering.
Godrej’s consumer product brands include Good knight, Cinthol, Godrej No. 1, Expert, Hit, Jet, Fairglow, Ezee, Protekt and Snuggy, among others. In 1958, Godrej was the first Indian company to manufacture refrigerators. It was also the first to manufacture an Indian safe. Today it has introduced more than 100 new products – from refrigerators, air conditioners, microwave ovens, washing machines to televisions.
The company was voted the Most Trusted Brand, Gold award (Reader’s Digest consumer survey) 4 years in a row and also earned the CNBC Consumer Awaaz Award for 3 years in a row.
We have purchased Godrej Locker on 13th Oct-14 for our new home. We shifted on 4th Dec-14 and start utilizing it. In a year, the display code was not working so your service engineer has visited and do necessary repairing and make it workable.Again same problem faced by us. We have purchased Godrej Taurus Brand locker considering minimum maintenance and life long asset. It does not serve purpose.
I am yet to hear from your technician for installation of Godrej Lock purchased for my main door. I was assured installation within 2 days which was over yesterday.
Today I was given a mobile no. of Mr Vishal by your helpline no. operative Mr. Avinash but he turned out to be your distributor. He redirected me again to helpline no. which is not picking up due to heavy traffic. One only hears the message that all representatives are busy & the line disconnects automatically. No one has called back also despite choosing that option as well.
We have Purchased Godrej Companion Model C9,Computer tables 4 in Quatity from Southern Agencies the Whole Dealers for Godrej Products, Gopalpatnam, Visakhapatnam,AP.
On 21st Jan 2013 we have made the full Payment of Rs 19230/-. On 31st Jan 2013 thay have delivered the tables in which 3 tables are of one colour and other table is of different colour. After that we have called the dealer Mr Harish-9000999671, in charge of these items to replace that single table. But till date no action were taken from their side and now he is not picking up our call.
We have purchased three heavy duty door closer on 29.01.2013. We have contacted your toll free no. for installation of door closer by company’s mechanic.
Our request was registered on 30.01.2013 ticket no. 362650 gl sales and service-9392751. We have been assured that our request will be attended within 48 hours. But We are sorry to say that no body has visited/ contacted us up till now.
Please inform that you are providing free installation service at Lucknow City in wooden door still.
Thanks.
Dinesh Mittal
M-9415304231
I have bought a godrej lock (nav tal) which has started giving problems within a year. Very discouraging as godrej products are known for their durability.
I bought 29 inches TV godrej in Jan 2010, it has some technical problem with picture display (too wide) I called Tirupathi service executive number of times on phone and he did not respond to it, if he responds he says he charges around 350/- as service charge and 150/- as trasnporation charge and extra cost towards spares he keeps dodging since three weeks my sincere request to you sir why do u appoint such a irresponsible members in your Company or else depute a personnel from vellore in tamil nadu which is very nearer than tirupathi. we have been regular customer of Godrej since 1980 , we bought Godrej Typewrite Pb, Godrej Refrigterors and inner locks which which around Rs 650 in 1980. I dont want loose that trust Kindly solve my problem
Dear All,
I am using good knight mosquito repellant since two years. But yesterday i bought new refill and it is really useful. How can we check it’s purity. Is it original or not because good knight has really good effects. But this time it is not working. Please tell me if i am using original one in that case company has to improve its quality. if it is not original then company has to take necessary action, Because duplicate product can spoil the company name. Like Castrol was a very good name in the field of lubricant. And company had not taken any action against duplication worldwide. Now Castrol has loose his market very much. Still castrol has very good quality.
So, please take the necessary action.
Thanks & Regards,
Naveen Arya
9873242493
I have godrej washing Machine gda 901 , model..now i want that repair of the machine..