Contact Suning: Find below customer service details of Suning.com, including phone and email. Besides contact details, the page also offers a brief overview of the ecommerce company.
Head Office
No.1, Suning Avenue,
Xuzhuang Software Park,
Xuanwu District, Nanjing City,
Jiangsu Province
Phone: 025-66996699
Customer Service
Phone: 4008-365-365
Phone: 95177 (finance and business queries)
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About Suning
Suning is a leading Chinese ecommerce giant founded in 1990. The Fortune Global 500 company is owned by Suning Holdings Group. Zhang Jidong, Suning Appliance Group and the Alibaba Group are major shareholders in the company. Founded by Zhang Jindong, Suning is headquartered at Nanjing, China. Formerly the company was called Suning Domestic Appliance, Suning Appliance and Suning Commerce Group. Currently, Suning operates in more than 1600 locations across mainland China and Hong Kong. Suning’s retail network includes Suning Cloud Store, SuFresh, Redbaby, LessBest, Motor Company and Suning CVS. It has presence in 700 cities. Besides brick and mortar stores, Suning also operates an ecommerce channel where customers can shop at their fingertips.
Products that can be purchased on Suning.com include apparel, smartphones, computers, home appliances, home decor items, sporting goods, automotive supplies, fashion accessories, cosmetics, among others. Purchases on the website can be made using debit/credit card and net banking. You can also opt for cash on delivery on payment through the installment scheme. Shipping options are revealed during checkout.. If you are not happy with your purchase, you can return the item for full refund. Return terms vary according to category. Most products however carry a 30 day return policy. For more information or queries on store locations, payment, refund, cancellation, shipping, or others, reach the Suning support.
