Contact MetaStock: Find below customer service details of MetaStock, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for support, complaints or feedback.
4548 South Atherton Drive
Salt Lake City UT 84123
MetaStock is a trading software developed and marketed by Innovative Market Analysis. Launched in 1982, MetaStock is used by over 150,000 customers in over 97 countries. The popular investment charting and analysis software is the recipient of a number of awards, including PC Magazine’s Editors’ Choice Award. A brainchild of Steve Achelis, MetaStock was earlier part of the Thomson Corporation. The company today operates from its headquarters at Salt Lake City, Utah.
For an overview on MetaStock, the charting software is used mostly by traders to analyze markets and take advantage of technical analysis to know best securities to trade in. Among many core features are PowerTools, which are pre-built systems through which you can find pre-defined patterns in the stock market. The PowerTools include Explorer, System Tester, Expert Advisor and MetaStock Forecaster. While Explorer is beneficial to scan market and filter securities for buy and sell signals, the System Tester is used to test strategies through a process called backtesting. The Expert Advisor is used to generate a buy or sell signal and MetaStock Forecaster provides a forecast of the next day and the best stop loss and targets.
Besides the standard MetaStock, there is MetaStock Pro for professionals. The softwares are used frequently by day traders, position traders and long time investors. It can be used for analyzing stocks, options, commodities, Forex and futures. MetaStock supports a number of exchanges, the popular ones include American Stock Exchange, Mexican Stock Exchange, Toronto Stock Exchange, NASDAQ, New York Stock Exchange, Barcelona Stock Exchange, Munich Stock Exchange, Warsaw Stock Exchange, Australia Stock Exchange, Bombay Stock Exchange, Shanghai Stock Exchange, Hong Kong Futures Exchange, Singapore Commodity Exchange, Taiwan Futures Exchange and Forex Data.
Traders can get vital news, data, commentary and insights through Xenith. The service is included with MetaStock Real Time subscription. If you are a position trader, the end-of-day charting software is best suited for you. You will need to subscribe to data for daily charts. If you are a day trader, then the MetaStock R/T is best suited for you. With a subscription, you can transact in real time throughout the day. There are different data options for European stocks, Asian stocks and North American stocks.
Along with the software, there are add-ons that can be integrated with MetaStock. The list includes Adaptive Cycle Toolkit, Alph Omega Elliott Waves, ETS 2.1 Trading System, Ichimoku Master, JBL Risk Manager, John Murphy’s Chart Pattern, John Bollinger’s Bollinger Band, among others. The standard software in any case includes more than 150 indicators and line studies. You can even write your own system and test them for optimum performance. As for pricing note that the software and data feed prices are different. After purchasing the software, you will need to subscribe to a monthly or annual datalink option for your region.
The software and subscription can be purchased through Visa, MasterCard or American Express cards. The products are available for download through the My Account page. If you need help with installation, activation, live data feed or other technical aspects, you can reach the MetaStock customer support through chat, email or phone. For those who are just starting of, there are a number of resources, in the form of videos and content to learn and improve. For more information or queries on activation, refund, cancellation, or others, reach the MetaStock support.