Contact China Telecom: Find below customer service details of China Telecom, including phone and email. Besides contact details, the page offers information on the company’s products and services. Reach the China Telecom customer service below for enquiries, complaints or feedback.
China Telecom Head Office
China Telecom Corporation Limited
31 Jinrong Street, Xicheng District,
Beijing 100033, China
Phone: (8610) 66428166
China Telecom Customer Service
Phone: 10000 or 10001
Phone: +1 703 787 0088 (US)
Phone: +852 3100 0000 (international)
Email: [email protected] (for global)
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About China Telecom
China Telecom is a leading Chinese telecommunications company that began operations in 2000 and has its headquarters at Beijing. China Telecom is owned and managed by the People’s Republic of China and is the largest fixedline operator in the country. The services offered nationwide include fixedline, mobile, internet and digital television. As of 2014, it had about 144 million wireline subscribers, 107 million broadband subscribers and about 186 million mobile subscribers. The same year it’s net profit stood at RMB 17,680 million.
China Telecom has subsidiary companies in 31 provinces, each offering landline, mobile and internet services locally. Anhui Telecom, Beijing Telecom, Shanghai Telecom, Fujian Telecom, Guangdong Telecom, Hunan Telecom and Tianjin Telecom are few of the subsidiary brands. Additionally, the Fortune 500 company also has operations in some 27 countries, including UAE, South Africa, UK, France, Russia, USA, Turkey, Canada, Australia, India, Indonesia and Singapore. In fact in 2014, it became the first operator to provide telecommunications services in Antartica.
As for the products and services, China Telecom has wireline for local or long distance calling. It’s postpaid and prepaid mobile services also come with value added services and international roaming. The internet products cover dial-up and broadband services, besides wireless internet access services. Value added services comprise of caller ID, call waiting, conference call, SMS, MMS, ringtone, telephone payment, among others. The company also offers managed data services to small and large enterprise customers.
The key brands are E-Surfing, E-Navigator, E-Home, BestTone, V-Net and ChinaNet. Being the world’s largest internet network, ChinaNet serves some 58 million people, not only in China, but subscribers in other Asian countries too. For more information, visit the website or speak to a China Telecom customer service representative.
