Contact China Unicom: Find below customer service details of China Unicom, including phone and email. Besides contact details, the page offers information on the company’s products and services. Reach the China Unicom customer service below for enquiries, complaints or feedback.
China Unicom Head Office
China United Network Communications Corp Ltd
No. 21 Financial Street, Xicheng District,
Beijing 100140, P.R.China
Fax: (8610) 66110009
China Unicom Customer Service
Phone: 10010 or 10064
Phone: 010-116114
Phone: (8610) 10010
Phone: 888-880-1698 (for US customers)
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About China Unicom
Established in the year 1994, China United Network Communications Group Co., Ltd. (China Unicom) is a a leading telecommunications provider owned and managed by the People’s Republic of China. It has subsidiaries in 31 provinces, besides operations around the world. Offering fixedline, mobile, internet and television solutions, China Unicom had revenue of $1.92 billion in 2014. The carrier boasts of some 68.8 million broadband users and 149 million 3G-4G subscribers. Currently, China Unicom offers 4G services in select cities only. It is working on a nationwide expansion of same.
Products offered for residential users include Mobile Music, Mobile TV, Mobile Broadband, Mobile Newspaper, MMS, SMS, Fixed Telephone, Prepaid Cards, ADSL Internet, LAN Internet, IPTV, HD Video, among others. The company has also deployed HSPA+ network, which generates a higher download speeds of up to 21 Mbps. With regard to international roaming, subscribers can enjoy voice and SMS with 357 operators in 210 countries.
China Unicom subscribers can access the www.10010.com self help portal to view/download bills, activate new services, make enquiries, pay bills, among others. Users can also recharge their prepaid cards on the website using various payment options. For those looking for services in the US, the website has all the details, including the relevant contacts. Operating as China Unicom Americas, the products and services offered in the country include Managed Private Networks, Satellite Services, Voice Wholesale, Mobile Wholesale, China Connect Pre-Paid SIM Cards, Video Transmission, Video Conferencing, IP Transit, Dedicated Internet and Internet Data Center.
For more information visit the website or speak to a China Unicom customer service representative.
I don’t know what the problem is but I cannot make a call. Every time it says “ Sorry!! Your telephone is not of service. Please call customer service outline for more information”