MTNL Delhi Head Office
Mahanagara Telephone Nigam Ltd,
Khurshid Lal Bhawan, Janpath,
New Delhi – 110050
Phone: 011 23722123
MTNL Customer Care (Delhi)
> Internet Helpline
Telephone: 1504,22221504
23359273,23359595,23359696
Toll free: 1600-111-172
Email: feedback.delhi@bol.net.in
1504@bol.net.in
> Dolphin Services
Phone: 98681-12345,1503
1503@bol.net.in
> Garuda Services
Phone: 1502 or 22221502
> General Queries
Phone: 1500/1501 (from MTNL phone)
Phone: 22221500 / 23356666
Email: dotpg@bol.net.in or selfcare@mtnl.net.in
Escalate Complaint
If the customer care does not respond promptly, you can escalate the matter with senior authorities at MTNL in Delhi.
Executive Director: 23325544
Chief General Manager: 24334455
Central Region: 24369999
East Region: 23232695
North Region: 27915341
West Region: 25451600
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MTNL Online Bill Payment
To view or pay your MTNL bills online, whether Dolphin or Garuda, click here. You can pay your bill through credit card, debit card or netbanking. To view or pay your bill you need to provide the telephone number, CA number and email address. Other alternatives would be to pay your bill through agencies, kiosks, ATMs, bank drop boxes and post offices.
Locate MTNL Office (Delhi)
To locate a MTNL office nearest to your address click here
About MTNL
MTNL is the acronym for Mahangar Telephone Nigam Ltd. It was established in the year 1986. Managed and operated by the government of India, the telecommunications company initially began in 1882 as Bombay Telephone. MTNL was the first operator in India to launch 3G services. MTNL is today the largest broadband service provider in Delhi & Mumbai. MTNL services include MTNL IPTV, One India, Triband Broadband, Digital Certificates, Basic Telephone, Internet Services, Garuda/CDMA, Dolphin GSN, ISDN, Leased Circuits and Trunk Services. Read More
Despite repeated requests and reminders,monthly sms pack services have not been activated on my post paid mobile number-9968673935.Due to some software problem I am time and again shown as defaulter on payment of my mobile bills.It is for your information that there is nothing outstanding against me since last 4 months.
May I most humbly request you to have sms services activated on my number
I am using mtnl delhi broad band service.I am having gmail account . Please send outlook express 2010 server setting so I can send the mail through my g mail account by mtnl server
sir, I, Mr Pranab Kishore Barik is using MTNL SIM bearing M.B No xx since 1 yrs. I have been activated GPRS connection on my mobile phone bearing set No SAMSUNG GT-C3312. But some cases amount is deducting unnecessarily from my balance amount without browsing GPRS on my mobile. That is why I would like to seek your kind attn on the above problems and I hope that you will resolve my problems earlier. You can send your comments on my mobile phone or my E-mail.
My MTNL internet is not working.I went to the office of MIG Flats East of Loni Road several times myself and had requested to them to check but all in vain.I am being assured all the times but nobody is being sent to check the problem,
I recently requested for Mobile TV service. It was not activated on my N8 Nokia handset. Complained several times, but no response.
My phone number is 27619151,dead from 15 nov 2011 to 13 Jan 2012 and still i am continously paying bills. My Area SDO always telling me that it will resolve in 2-3 days but these 2-3 days becoms 2-3 months.Now my phone is working but my area SDO not givig me any rebate for Those 2 months. so if you have any higher officer no.or mail ID then please provide me for escalation.
i am residing in Santnagar Burari Delhi-110084
Customer care service is extremely poor.
very very poor service
very poor service