Contact for Indian Passport: Find below customer care details for Indian passport, including phone and address. You can reach the below contact for queries on new passport, status, renewal or delivery. Besides contact details the page also offers information and links on passport services.
Indian Passport Customer Care Contact
Phone: 1800-258-1800 (Toll-Free)
Email: [email protected] (the email should contain your name, dob, address, subject and description)
Ministry of Home Affairs
Ministry of Home Affairs, North Block,
Central Secretariat, New Delhi – 110 001
Phone: 23092011, 23092161
Fax: 23093750, 23092763
Passport Complaints/Suggestions
1) Ministry of External Affairs,
Room No. 8, 1st Floor,
Patiala House Annexe, New Delhi-110001
Tel: 91-11-23384519,23384497
Fax:23384461
Email: [email protected]
To lodge your complaint online click here
2) Shri Anurag Bhushan, IFS,
Regional Passport Officer
Trikoot – 3, HUDCO Building,
Bhikaji Cama Place, New Delhi.
Fax: 011-26165870/ 26161783
E-mail: [email protected]
Public Grievances
Tel: 91-11-23384519, 23384497
Fax:23384461
Email:[email protected]
Indian Passport.
Indian passport can be issued from more than 35 locations across India and 160 Indian missions abroad. The three types of Indian passport are: Regular Passport, Diplomatic Passport and Official Passport. The first is for ordinary travel while the second is for Indian diplomats and third for those representing the Indian government.
How to apply?
To apply for a passport, you have to obtain an application form and along with it submit proof of residence, date of birth, change of name, documents for ECNR, expired passport, passport size photographs etc. For guidelines on how to apply click here. For the fee, a fresh passport of 10 years validity will cost Rs 1000. For duplicate passport in case it is stolen or lost, it will cost Rs 2500. And for change of name or address, it will cost Rs 1000. You can submit your application form at the passport office (click here for addresses) or at Speed Post centers (click here for the nearest location). For more details or for the checklist items click here.
Download Passport Application Form
To download an Indian passport application form online click here. The guidelines for filling the form is provided in the passport information booklet provided with the form. You will have to produce your original documents at the time of submission of the form.
Passport Delivery Period
Generally it takes about six weeks for your passport to arrive. However you can apply for a new passport under the ‘Tatkaal Scheme’ in case of emergency.
Passport Status
You can now check your passport status online. You would need to select your city and enter your reference number for the same. Click here to check your passport status right now.
Apply Passport Online
To apply for a passport online click here
Sir i applied for the renewal of my passport on 10/08/2011 (Delhi Office : xx) . From almost last one month the online status enquiry gives my status as ” police report is clear application is under process).However my collegue applied along with me on the same day and his status says “under dispatch” .So i am bit confused …if it is stuck somewhere .
this usually happens..sometimes its mere luck as well..try visiting the passport office and placing a complaint..
I have applied my passport on 29/apr/2011. My refernce number is xx. Police verification has already cleared. But have not recieved my passport yet. I need it urgently as I have to apply a visa. Please guide me.
I have applied my passport on 19/sep/2011. My refernce number is xx. Police verification has already cleared. But have not recieved my passport yet. I need it urgently as I have to apply a visa. Please guide me.
It has been more than six weeks. Yet to get my passport.
1)My photo on my passport is not clear, it always get rejected for my identity proof. How to get my photo corrected,shall i apply new passport (Will it be new Passport no for me)?
2) My mother’s name is also incorrect, passport office corrected manually and attested it. Will this be a problem when i apply for visa ?
try to get clarification on this from nearest passport office..that ways there wont be any confusion on this..
What is the best way to get passport quick? Need it urgent.
apply under tatkal..
Hello,
I applied for tatkal reissue on October 24th 2011. Below is the current status as of today:
Passport application has been granted and Police Verification Report has been submitted. You would receive an email/sms once the passport is dispatched.
Does it mean that passport will dispatched today itself, When the passport was granted the verification was set in my acknowledgement to happen on a post issuance basis.
Hi,
Please confirm when did you receive your passport as I have applied for my daughter’s passport on 31st may (TATKAL) and as of today, 6th june I also get the same message “Passport application has been granted and Police Verification Report has been submitted. You would receive an email/sms once the passport is dispatched.”
Just wanted to know how much more time will it take after this status.
Thanks
Aditi
I had done a mistake in passport form as i had not mentioned my current temporary address and they fined me Rs 2000 and they also told me to provide clearence certificate for prove my temporary address. But i cant provide the same because i had left the place a year back.
I had applied for a passport renewal on 12/10/2011 and the police verification was done on 18/10/2011. However when I check the status of my passport application, it states that the ‘police report has not yet been received’. Is such a delay normal?
yes :)
Dear sir,
I have applied for passport under normal scheme on 24/08/11 and my file no is xx. My police varification is over on around 19/09/11. But now since last 4 days status report shows”Police report is incomplete and case is being examined”. Sir it has alreay been 2 months.
Thanking you sir
Prakash
Prakash, where did you apply for passport? was it direct?
I applied for my wife passport on 21-Jul-11 in Sangreddy SP office (Andhara Pradesh) and verification was done with in one week but still have not received the passport. When i checked for the status online, it says the reference number is wrong and there is no information available.
Could be that your reference number is wrong. Please cross check the one on the receipt/form.
Police verification was done on 28/09/2011. But still online status says police report was not received. So i contacted nearest police station they said they have already dispatched the report. Now what should i do????
you have to do nothing..if the report was sent..then soon your passport will be sent to your address
Dear sir,
I have applied for passport under tatkal scheme and obtained acknowledgment on 4th october 2011. My police verification also was over. The status was showing that I will be notified soon on the dispatch. Now it shows its under review. I had applied in Tatkal, shouldnt I get passport before police verification?
applying under tatkal doesnt mean you will be exempted from police verification…it applies same for all..whether tatkal or normal
I am an psu emplyee. my police verification has been waived off. I applied on 11.09.11. but till date i.e on 21.09.11 I didn’t recieve my passport yet. why it has been taking so much time
it has just been 2 weeks after you applied your passport..did you apply under tatkal? else it might take more time..
Today is 21st Oct 2011
My Passport application status says “Passport is granted. expected to be dispatched by 14th Oct 2011.” This status is same since last two weeks.
I dont know what to do???
please reach the customer desk and see if it has already been dispatched..
I applied for passport for my 3 months baby at postoffice in AP. Later police verification was done for that baby.. for this they took one month due to absence of baby at that place. Is it necessary for 3months baby? But as per rules published in web site its not required. But Police insisted. No body responded from regional passport office for this querry.Please clarify.
going with current info..a passport is needed!
Hi Sir,
I received my passport on 9/23/2011 and there was a spelling mistake in my name. I have applied for name change in tatkal on 10/14/2011, now(10/18/2011) the status is “Police Report has not been received.” Is police report required for name change again, can i get my passport within 14 days as i applied in tatkal? please help.
yes usually tatkal applications are treated seriously..you should be getting within 14 days
My mother lost her passport long back and do not have Number / Photocopy of the same. In FIR is it compulsory to mention the Passport number if she want to reapply. Pls help
It might not be mandatory..you can just provide personal details such as name, address etc..however try reaching a passport office and enquire if you can retrieve the number
My passport has expired 8 months back..do i apply for a new passport or a renewal?? and can it be done under TATKAL???
you can renew your passport..the process is same as applying a new one..
My application status is ” Police report clear. Application under process”. It is showing since 05th October 11. How much time does it take to receive the passport after that status
Thanks for your help advance!
Arushi
takes a week or two
Madhu on September 14, 2011 at 6:52 am
Hi, I visited the passport office last month and was told that two pp forms were required and verfication will happen in Nagaland since its my birth place. I did tell the APO that none of my family lives there any longer. It’s almost 2 weeks now and the online status remains the same. Is that a standard procedure since none of my sisters were asked for this verification when they applied for their passport although their birth place is also Nagaland. Also please. Advice further course of action. I have already supplied the pp details for neighbours out there.
there is a name error on my passport..it appears opposite..what to do? please guide on the name change..this is not my mistake!
please wait till you receive the passport..probably when you receive it your name will be correctly seen..
HI
i had applied on 12th aug 2011,and police verification was completed..before that my status was showing that police verification report was not received and now status was not showing at all it was blank?
thats ok..sometimes the updates on the website gets delayed..the process however is underway
I filled up the online form & i received the file no. as well as the date & time of reaching the passport office for further process. but, i cannnot go there. is there any penalty or anything?
Sir,
I had applied for the passport at Mumbai on 26 Aug 2011 & FILE NO is (xx). My police verification was done on 16th September 2011. Today Oct 13th my passport status is “Police Report is incomplete and the case is being examined”.
Is some action needed by me on this part? I do not know what to do
thank you
Joel Pinto
you could visit the passport office and enquire on the status..
Passport office says that the police report is not yet received. The CID department informed me that the file has been dispatched to them on the 10th of Oct. The status still shows the same as police report is incomplete. Any suggestions as to how long it may take to change status
try visiting a local office and clarify the matter
Sir,my file number is xxx and i have submitted my application on 7/10/2011 under tatkal scheme and until 11/10/2011 the status was your passport will be dispatched on 12/11/2011 if all the criteria will be met. But now from 12/11/2011 the status column is empty and no more information about my passport are present in that column. Can you tell me what that mean or what went wrong.
that happens..dont worry..sometimes the website is updated late
I applied for passport in the year
2006. however due to incomplete documents the passport was not
approved. now while I’m applying for the fresh passport, in form I
have to mention the File reference no. and date, which I do not have.
Can you please assist me to get the same.
dont mention any file ref number when applying fresh..
Thanks for your response. but it says if you have applied for passport earlier, enter the File reference no. Hiding facts will result into penalty.
I had applied for my passport approx 5 months back. All the documents requested had already been given. When I saw the application status it’s mentioned that “It is to regret that due to unavoidable circumstances the despatch of Passport has been delayed and will now be despatched in a week’s time” what does it mean and what kind of unavoidable circumstances they are talking about? How long they will take to dispatch my passport as I need it urgently.
waiting 1 week is not a big issue..there are people who waited for over 2 months..you will get your passport soon
Hi,
I have all the docs for tatkal application but don’t know from where i have to apply for passport ..whether from native or current address..i don’t have any proof of current address.
Regards,
pavan
you can only apply from the region where you have proof for current address..
where should that address be on form 1 or pp form or annexure f because i had written temporary address diff from permanent address on annexure f
respected sir,mam,
my passport has not yet come to me. I had applied it approx 3 years back. All the documents requested had already been given.
are you kidding? what were you doing all these three years? visit the office where you applied and track the same..