Contact for Indian Passport: Find below customer care details for Indian passport, including phone and address. You can reach the below contact for queries on new passport, status, renewal or delivery. Besides contact details the page also offers information and links on passport services.
Indian Passport Customer Care Contact
Phone: 1800-258-1800 (Toll-Free)
Email: [email protected] (the email should contain your name, dob, address, subject and description)
Ministry of Home Affairs
Ministry of Home Affairs, North Block,
Central Secretariat, New Delhi – 110 001
Phone: 23092011, 23092161
Fax: 23093750, 23092763
Passport Complaints/Suggestions
1) Ministry of External Affairs,
Room No. 8, 1st Floor,
Patiala House Annexe, New Delhi-110001
Tel: 91-11-23384519,23384497
Fax:23384461
Email: [email protected]
To lodge your complaint online click here
2) Shri Anurag Bhushan, IFS,
Regional Passport Officer
Trikoot – 3, HUDCO Building,
Bhikaji Cama Place, New Delhi.
Fax: 011-26165870/ 26161783
E-mail: [email protected]
Public Grievances
Tel: 91-11-23384519, 23384497
Fax:23384461
Email:[email protected]
Indian Passport.
Indian passport can be issued from more than 35 locations across India and 160 Indian missions abroad. The three types of Indian passport are: Regular Passport, Diplomatic Passport and Official Passport. The first is for ordinary travel while the second is for Indian diplomats and third for those representing the Indian government.
How to apply?
To apply for a passport, you have to obtain an application form and along with it submit proof of residence, date of birth, change of name, documents for ECNR, expired passport, passport size photographs etc. For guidelines on how to apply click here. For the fee, a fresh passport of 10 years validity will cost Rs 1000. For duplicate passport in case it is stolen or lost, it will cost Rs 2500. And for change of name or address, it will cost Rs 1000. You can submit your application form at the passport office (click here for addresses) or at Speed Post centers (click here for the nearest location). For more details or for the checklist items click here.
Download Passport Application Form
To download an Indian passport application form online click here. The guidelines for filling the form is provided in the passport information booklet provided with the form. You will have to produce your original documents at the time of submission of the form.
Passport Delivery Period
Generally it takes about six weeks for your passport to arrive. However you can apply for a new passport under the ‘Tatkaal Scheme’ in case of emergency.
Passport Status
You can now check your passport status online. You would need to select your city and enter your reference number for the same. Click here to check your passport status right now.
Apply Passport Online
To apply for a passport online click here
Hi Sir,
I have to apply for passport at patna office but currently I am staying at mumbai from last 8 months & working in MNC. I have proof of my permanent address & also I am applying from my native place.Do i need to provide address proof for my current location.? I can provide letter of my company saying that I am working there but i dont have any other address proof of my current location.
you need a residence proof of that state..
My passport was issued in the year 1997 and expired in 2007. I gave my passport for renewal in year 2007 and didn’t receive till yet . My brother’s passport and my passport was issued together and was sent for renewal together in year 2007. He received his passport after renewal but I didn’t receive it till yet . I do not have any photocopy and documents related to my passport . I also don’t have the receipt and passport No. and File reference nos. Now I want to get a new passport. What is the procedure for issuing a passport in such a case. I have to go to UK after 6 months .
yours is a very complicated case..you need to visit the office directly and get all details/docs for new issual..
Dear sir,
while filling up online application form, there are two entries viz. Surname & Given Name.
if given name is xyz, where the middle name (father’s name) will come
(in surname tab or name tab)?
Please explain as my application was rejected because of this mistake.
its surname..why dont you simply ring the customer support and get it clarified?
hi,
my passport appliaction status says” POLICE REPORT NOT BEEN RECEIVED”…..but all my verification has been completed ……what to do now next?
well just some patience is what you need..sometimes the update on website is delayed..you should get it soon though
hello sir,
just wanted to inform that this status was on the first day of application i.e,
application date it is showing 30/09/2011…..and the online status was updated on that day only……does this normally occurs on the first day and afterwards it will get updated?…plz do reply just once…n thanx
I applied for the passport on 11th feb,2011,but at the time of police verfication, i was out of town for some personal work,and its status is showing application is tranferred to policy section,please see the PRO. so i re-applied with same file no.with an affidavit. my father visited the passport office,they told that they have forwarded the application to the next step,but the status is still showing the same. I need my passport urgently within a month. what should i do? should i wait? or apply through tatkaal? can i convert the same application into tatkaal or should i cancel this one and apply once again.
cancelling and applying again might not be the right idea..since already few days has passed..you could pay the tatkaal fee and get it faster..but the process is quite tricky..just visit the passport office and they should guide you on expediting your application..
I applied for passport in January 2011 . I had police inquiry on 7th MARCH 2011 ( most probably) . I made some huge mistakes like i could not xerox my application form nor do i have the receipt of post office submission. Actually i did not know that i would be able to track application status consequently. I misplaced the post-office receipt. Till date i have not received my passport , so, sir it would be very grateful to you if you could provide details about how to know my application status.
you got to visit the passport office and ask them to provide you with your application number.
Dear Sir/Madam,
I have submitted my Passport Application on 19th July. The police verification took place on 4th August and hence the status of my application was updated accordingly. I have been allotted the Passport Number too a month back. However, its been around 15 days that the status is showing ” Passport dispatch is underway”. I have not got no e-mail or any other information on the same. Kindly do let me know how to proceed for this case.
Regards,
Varun
enquire with the local post office..if there is a package on your name..else visit the office and place a complaint..
Respected Sir,
The application for fresh passport wih subject reference number (PNE-xx)for my wife was submitted on 03 Jun 2011 at Pune Passport office, Senapati Bapat Marg.
The police verification took place on 17th July 2011 only. For more than last two weeks the status online shows – “It is to regret that due to unavoidable circumstances the despatch of Passport has been delayed and will now be despatched in a week’s time”.
Can you please tell, what course of action I should take. Now it is 4 months and I need the passport urgently.
visit the passport office and talk to customer desk there..
I have applied for PCC on 15th Septmeber 2011 and still havent recieved any update. I had checked with my local police station and they havent recieved it till yet. Its been 13 days and no reponse even on the Website. it states that they have forwarded my documents for PCC but no use. My File no: xx. I was told you could get it in 8 -15 days and till now my PCC has not reached my local police till now.
it doesnt take just 10 -15 days..thats rare cases..it sometimes takes more than a month. you got to wait longer..
I have applied for passport on 23/08/2011 in normal, is it possible to get police verification done soon, as i am going out of state for job in a week’s time.. if there is any way please let me know what is it
Dear Sir,
I am writing this letter in regards to wrong name printed on my father’s passport. His S.S.C document has the right name only.
Also his passport expired, I would like to know what is the procedure to correct this.
Can the passport renewal and rectifying name can be done at the same time?
Thank you in advance.
yes you could do that..during renewal you can give the right name..that should solve
I have applied my passport at 01-08-2011. iam staying in chennai. my passport verification was done in my home and chennai at 01-09-2011 itself. Currently my application status is showing ” Police Report is incomplete and the case is being examined “. What does it mean? Any problem in my application?
well sometimes after police verification still it takes a week or two to update the status on the website..so just ignore that..you should be getting it soon..
Hi, I have applied for TATKAL passport on 05 Sep 2011 in Hyderabad ROP and in the wensite status on 12th Sep 11 it says Passport was ready but still i didnt get my passport and i need to go for UK visa, kindly assist to whom i need to contact
Hi,
I’ve Applied for a passport on 14 july 2011,& they received thr police report on 18th last month, for last 2 weeks in the application status it’s mentioned that “It is to regret that due to unavoidable circumstances the despatch of Passport has been delayed and will now be despatched in a week’s time” now wht should i do now..? plz help me regarding this, i’m very thankful to you.
Hi, I was applied for the fresh passport in other state-city, and now i am in another state-city. The status showing “Passport dispatched to you has been returned undelivered on 20-05-2011”. In this scenario what i have to do get my passport.
Hi, is it possible to get the passport from passport office itself?
no
Dear Sir/Maam,
I applied for a new passport on dt. 08/04/11 and since i am a govt. servant my police verification was waived off …now since a long time my status is showing as “Police verification has been waived and application is underway” while my wife is in private job and her passport has come 3 months back.
hehe thats interesting..why dont you visit the office and see whether it has been dispatched and is lying at the post office/courier?
Hi, I visited the passport office last month and was told that two pp forms were required and verfication will happen in Nagaland since its my birth place. I did tell the APO that none of my family lives there any longer. It’s almost 2 weeks now and the online status remains the same. Is that a standard procedure since none of my sisters were asked for this verification when they applied for their passport although their birth place is also Nagaland. Also please. Advice further course of action. I have already supplied the pp details for neighbours out there.
I applied for my passport on 30-Mar-2011.
Both of the police inquiries were complete in April. Today nearly 5 months passed and I’ve not received my passport yet. Online status says that police report was not submitted. Can you plz suggest me what should I do…
visit the passport office and place a complaint
Police report is submitted to passport office 2 months ago. This delay was from passport office.
Still waiting for my passport. I have not received any reply from [email protected]
I don’t know why they are delaying dispatch of my passport. According to first status, they are going to dispatch it by 27 of july 2011. Its almost 2 months since then. Please help me out if this. i need passport urgently. Else direct me what should i do.
i think its taken long time..firstly try reaching the nearest police station and check if the police report is complete..secondly visit the passport office and talk to the help desk..
This is the status for my passport application on the website.
“Passport application has been granted and Police Verification Report has been submitted. You would receive an email/sms once the passport is dispatched.”
Does this mean that the passport renewal process is in the last stage? Of if not, would you be able to let me know the stages to follow?
Kind regards,
Rohit
it means your report has been received and your police verification complete..you just have to wait to check the status of when you will get the passport..
So that would mean, it’s in the printing and lamination stage.
Thanks for your help.
Kind regards,
Rohit
HI Rohit,
after how many day of this status
This is the status for my passport application on the website.
“Passport application has been granted and Police Verification Report has been submitted. You would receive an email/sms once the passport is dispatched.”
you got your passort ?
How long I need to wait ?
after how many day of this status did u get ur passport? I also have the same status now
Hi,
I’ve Applied for a passport on 14 july 2011, today when i saw the application status it’s mentioned that “It is to regret that due to unavoidable circumstances the despatch of Passport has been delayed and will now be despatched in a week’s time” what does it mean and what kind of unavoidable circumstances they are talking about. plz help me regarding this, i’m very thankful to you.
they have just asked for a week’s time..its nothing :) better to wait…you will surely get
Hi
Actually i got an offer letter from Australia so i need to send my passport copy within a week to the company, otherwise they will reject my offer letter. plz tell me what should i do to get my passport soon is there any way to collect passport from passport office…
nope there is no way you can collect it at passport office..you have to wait..if you had known early about this you could have applied under Tatkal..you get it pretty soon…you could write to the Australian company and tell them your passport is still to be despatched while other formalities can be fulfilled..
i’ m a male minor of age 17.i got my passport 1 month back but in sex coloumn its printed female instead of male. What is procedure to correct it..what documents will it need and how much time wil it take to get my passport reissued?
you might have to fill a form for the correction..visit the passport office..
sir,
I made a DD from “Indian Overseas Bank”, but in online passport registeration there is option for “overseas bank of india” and “other”…..which one should i select……is overseas bank of india and indian overseas bank same…….
yes its one
Police verification completed 2 weeks back & yesterday i went to the nearest passport office & they told me that your file has already been sent to main passport office bhopal on 18/08/2011. But in the passport status it shows that “Police verification has not been recieved”..Can u plz tell me what should I do?
this usually happens..the status of many passport is updated late..yours might be one of such..if you dont receive the passport in another one week…visit the nearest passport office..
My Sister Telsy Thomas had applied for new passport on dated 16th March 2011 and in Passport status report it has to be dispatched on 11th Aug’2011 from there end but till date she has not received her passport.
wait till this month end..if you still dont receive..visit the nearest passport office..
Dear Sir,
I have applied for new passport to me and for my son but till date we have not received police verification and the status is showing last three months onwards that police report has not been received..and within weeks the passport will be dispatched..
Please let me know what to do.
when did you apply for the passport? usually it takes about 2 months time..if lucky may be even 3 weeks…
Hello,
I am Pratima. I work in IT industry. My passport was posted to my permanent address in the month of April. But I was not present at that time because of my official work. It was not possible to visit my hometown because of these official work. Anybody please guide me what procedure should I follow to revoke my passport again? Thanks in advance.
go to the nearest post office and enquire..
But the police never visited my address for verification. What should I do now??