Contact for Indian Passport: Find below customer care details for Indian passport, including phone and address. You can reach the below contact for queries on new passport, status, renewal or delivery. Besides contact details the page also offers information and links on passport services.
Indian Passport Customer Care Contact
Phone: 1800-258-1800 (Toll-Free)
Email: [email protected] (the email should contain your name, dob, address, subject and description)
Ministry of Home Affairs
Ministry of Home Affairs, North Block,
Central Secretariat, New Delhi – 110 001
Phone: 23092011, 23092161
Fax: 23093750, 23092763
Passport Complaints/Suggestions
1) Ministry of External Affairs,
Room No. 8, 1st Floor,
Patiala House Annexe, New Delhi-110001
Tel: 91-11-23384519,23384497
Fax:23384461
Email: [email protected]
To lodge your complaint online click here
2) Shri Anurag Bhushan, IFS,
Regional Passport Officer
Trikoot – 3, HUDCO Building,
Bhikaji Cama Place, New Delhi.
Fax: 011-26165870/ 26161783
E-mail: [email protected]
Public Grievances
Tel: 91-11-23384519, 23384497
Fax:23384461
Email:[email protected]
Indian Passport.
Indian passport can be issued from more than 35 locations across India and 160 Indian missions abroad. The three types of Indian passport are: Regular Passport, Diplomatic Passport and Official Passport. The first is for ordinary travel while the second is for Indian diplomats and third for those representing the Indian government.
How to apply?
To apply for a passport, you have to obtain an application form and along with it submit proof of residence, date of birth, change of name, documents for ECNR, expired passport, passport size photographs etc. For guidelines on how to apply click here. For the fee, a fresh passport of 10 years validity will cost Rs 1000. For duplicate passport in case it is stolen or lost, it will cost Rs 2500. And for change of name or address, it will cost Rs 1000. You can submit your application form at the passport office (click here for addresses) or at Speed Post centers (click here for the nearest location). For more details or for the checklist items click here.
Download Passport Application Form
To download an Indian passport application form online click here. The guidelines for filling the form is provided in the passport information booklet provided with the form. You will have to produce your original documents at the time of submission of the form.
Passport Delivery Period
Generally it takes about six weeks for your passport to arrive. However you can apply for a new passport under the ‘Tatkaal Scheme’ in case of emergency.
Passport Status
You can now check your passport status online. You would need to select your city and enter your reference number for the same. Click here to check your passport status right now.
Apply Passport Online
To apply for a passport online click here
I have applied for passport on 17 October, 2011. On 9th November 2011 police verification happened. But the status is showing as
“Police has completed verification process on 28/11/2011. Your passport will be dispatched after ‘Clear’ Police Verification Report is received at Regional Passport Office. You would receive an email/sms once the passport is dispatched.”
What does it mean? What steps I can take further? Please reply
dont have to take any step..you will get your passport soon..
Thank you.. But when I called the customer care they asked to visit commissioner office..
I have similar status. When I send email to [email protected] I get response that I should visit Commissioner Police office to expedite the uploading of police verification report. What does that mean when police verification is already done and status indicates so. I am confused.
I have similar issue now..
Raghu/Ashu can u update on this?
Thanks
I applied passport on 25/05/2011 at kurnool with application No: xx/2011 and police verification was done on 01/06/2011
When I’m checking the status it shows: “It is to regret that due to unavoidable circumstances the despatch of Passport has been delayed and will now be despatched in a week’s time”
When will I receive my passport?
I have applied for fresh passport in TATKAL scheme from bangalore and status is Police Verification (PV) has been initiated and a PV request has been sent to Commissioner Office, District Bangalore. Your passport will be dispatched after Clear Police Verification Report is received at Regional Passport Office. You would receive an email/sms once the passport is dispatched” from 15th NOV 2011. Could you please let me know what should I do now? Should I go to comissioner of police office? I was expecting it to be fast as it is TATKAL
yes you could do that..you could trace your passport
The latest on my passport is “Police has completed verification process on 07/12/2011. Your passport will be dispatched after ‘Clear’ Police Verification Report is received at Regional Passport Office. You would receive an email/sms once the passport is dispatched”..
what shoould be my next step now? Reaching to commisioner of police or RPO?
Please advise as this is TATKAL and needs urgency.
yes you should do that..visit the COP office
I have visited and they told me the report was sent to RPO on 5th dec only for clear verification and status says once clear verification is recieved to RPO passport will be dispatched. So should I got o RPO now? phew.w..inspite of TATkal process is so jus so tedious? wat should be my next step now?
Sir,
I had recently got my passport and i found that delhi is spelt as dlehi,otherwise all the address is correct.So,please suggest will i continue with the same one or apply for correction.
please get it corrected..
hello sir!
i got my police verification done on 5th may,2011;but my passport status shows “police report is incomplete,the case is being examined.” what should i do?
sir can i check my passport details by using my passport number or file reference number?
yes
sir, i had police verification in the month of march, but i was not present there as i am a student studying away from home. they mentioned in verification that candidate was not present. after contacting passport office they have given me new form and asked me to re-aply stating about the case of non-presence.
so , if i fill up present address as local address , what are the documents should be attached for proof of address?
i dont have any proof for local address but do have one for parmanent address.
Can anyone help me? I have lost my file refernce number and haven’t recieved my passport yet. Is there any means to retrieve the lost number. Please do help
try calling the customer support..they shall help you get the numbers
How much time can it take to receive the passport when status is showing “Police Report is clear. Application is under process.”.Application date is 30-9-2011 and the passport office Delhi ensures that passport always being delivered in 45 days.
My Parents together had applied for their passports on 19th May 2011, My father has received the passport on 6th Oct 2011, but my mother has still not received her passport. The status indicates “application in process”. Sir, could you kindly let me whom do I contact to know the exact status of mother’s passport
Hi sir,
Got my passport issued on 2007, due to my negligience it got damaged and i applied for a fresh passport under normal scheme. I got my fresh passport with in 25 days and left the country. now after almost a month i came to know that police verification has come to my residence and my family is with me. Most probably it would be negative.. Plz advise what i have to do now. My first police verification was positive. will they revoke my passport? Plz suggest. i am in no circustance can afford to go back to india since its only a month i am here.
it doesnt usually happen..after you got the passport there was police verification? in any case just contact your nearest police station and check if the verification was for your name..
Yes sir it was my name only and because they went to my neighbours house and in my house since one portion we have locked it and another portion tenants live and they enquired with them too. Kindly advise.. i am in a state of shock.. what will be the repurcussion if report went negative. Sir plz advise.
i suggest you visit the passport office to clarify things..if verification was over..there is nothing to worry..just chill :)
For the new passport they didnt verify: the just issued the passport with out verification. I thought they might have issued the passport on the basis of my old damaged passport police report which was clear. I may not be able to go to india now since i have joined recently. Is there any other way.
i have received my passport in 2009 but i didnt go for second round of police verification- no when i check my status- it says “File Reference Number (xx) is either wrong or Information NOT available”
What could be the Problem or is it unneccessary to check status now.
if you received your passport in 2009 then what police verification is this? you might ignore unless called..
I applied on 15th Nov2011 at Asaf ali raod Delhi, & Police verification completed on Friday 18th Nov.. but my status is showing that “File Reference Number (xx) is either wrong or Information NOT available” how many days it will take to upload on site? what should I do?
did you call the customer care? the numbers were given on the page..
I had submitted my passport application on 7/5/2011. My application no is xx. After one month I am getting this message Police Report is clear. Application is under process. On 8/11/2011 I went to Passport office Bhika ji camma place I went to P.R.O , I was told that please fill the first four pages of passport application again, then the passport will be released within a week. But I am sorry to say that till date the status of application is the same as it was before 6 months.
sir i’ve applied for passport in may and the police verification is over in june but the status is showing ‘police report has not been received’. so please help me to get the passport
I applied on 4th Nov2011 at RPO Delhi, but my status is showing that “File Reference Number (DLH-F042272-11) is either wrong or Information NOT available” how many days it will take to upload on site? what should I do? Where my wife applied on 3rd Nov2011 and his application status showing that Police verification pending.
I got police verification on Saturday but unable to get the status from site.
I applied for my passport on 13/july 2011.. My police verification was done… And the passport status still shows that police verification incomplete.. I visited the concern police stn where the verification was done.. And they reverted that my file has been sent.. And i will receive the same shortly.. after that i visited police stn number of times with no result.. My passport status still shows police verification incomplete.. What should i do.. Plz help advise.. I applied from kolkata…
you can visit the passport office and place a direct complaint..
My Passport application status says “Passport expected to be dispatched by 8th nov 2011.” This status is showing same last one month. please suggest me what can i do.
try placing a complaint with the customer support
My Passport application status says “Passport expected to be dispatched by 8th nov 2011.” This status is showing same last one month. please suggest me what can i do.
Sir, my spouse had applied for her passport on Aug 8. Her police verification was also completed on 15th august 2011..up to two days before her passport status showed ” Police Report has not been received.” but now it’s changed to “police report is incomplete and the case is being examined” request you to let me know what should be the problem?
has the police verification completed? if it has..nothing to worry..it might be just the delay to receive your application
Hello sir;
i have applied for my passport last year but due to unavailable circumstances my police verification could’t happen. Please tell me the process of re-police enquiry my file no is: A 036368
please reply me soon.
Thanks
satish kumar verma
visit nearest police station..you application form should be lying there
I have applied for the fresh passport on 19-09-2011 however even today (13/11/2011) the status is showing “Police Report has not been received.”. No one from the police station contacted me yet. Please let me know what could be the reason or should I contact someone to expedite the work.
Dont worry…i went through police verification on 8-08-2011…my status was updated as police report clear on 5-11-2011(upto 4-11-2011 it showed police report has not been recieved)…so urs will be updated soon…no worries….be happy
Sir, I had applied for the passport on 10th august 2011 ,my police verification was done on 8th oct 2011 ,still my status shows ” Police Report has not been received.” .What should I do,should I go back to the police station to verify ?
yes you could do that..police stations usually have one person assigned to verify passport applications..
Dear sir,
I applied for passport re-issue under normal category as my previous passport renewed in Malaysia. My police verification completed on 28.10.11 and the same was sent to RPO Chennai on 11.11.11. Now my file status shows “Passport Application under review at Regional Passport Office”. I need my passport urgently to travel overseas, is it possible to get it within a week. What does this status means????
the status means you will have to wait..for quick passport delivery apply under Tatkal..
Thank you Mr. Sam. My earlier passport was issued at KualaLumpur, Malaysia, so they didn’t accept my application under tatkal. I need my passport urgently, can I approach the RPO to request for urgent passport. But when I approached DPO he said police verification not received????? Dont know what to do????
if police verification has not received nothing can be done..you will have to wait till that process is complete..sorry about your delay
My passport was issued in Dubai. But I need to change the address in my passport. The police verification process is completed. I want to know if my passport number, place and date of issue will change upon the change of address; or will the change of address be done in the same passport. My current passport expires in 2020.
For this purpose, you need to fill up form-II and submit it along with valid proof of your residential address at Passport Office of the area of where you reside.
I have applied my passport on 10/Jun/2011. Police verification was already done. But still status is showing “Police Report is incomplete and the case is being examined”. It is more than 5 month since i applied for the same. Please guide me what should i do next to complete the remaining things to get my passport.
Thanks & Regards
Umesh Kumar
hi i received my passport on july under tatkal scheme but my passport status shows that post police verification is required and file is under process…but my police verification is over and when i contacted the police who verified my documents he said he has submitted the documents. Please help me i need to go abroad for studies…. awaiting for reply
if you have got your passport then nothing to worry..ignore the status msg
Hello,
-My passport have the address as X.
-My wife’s passport recently renewed for adding my name in her passport has address Y
-I am currently at abroad. My wife and my 4 months baby are with my parents in the address X.
-Can my wife apply passport for our baby at PSK office at place X?
i have arranged for sworn affidavit letter. all I want to know is if my wife can apply in the near by passport psk office? is there any restriction in that
as of our knowledge, you can..you can get better clarification at the office..
Dear Sir/madam
We lodged our passport application in lieu of stolen passport on 14th October 2011. The passport status keeps telling “Police Report has not been received”. No one has come for police verification so far. Is Police verification done for lost passports as well. If yes, how long it should take. Thanks
my passport was sent to wrong address..so postal department returned my pasport to passport office..there is so much misunderstanding..what to do?
i applied my lost passport on 5th may 2011… Still i havent got any news on the status…Online status says police verification is required…