Contact Zozotown: Find below customer service details of Zozotown, Japan, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for queries, complaints or feedback.
Head Office
WBG Maribu West 15/16F,
Nakase 2-6-1, Mihama-ku, Chiba-shi,
Chiba, 261-7116, Japan
Customer Service
Phone: 0570-666-948
Email: [email protected]
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About Zozotown
Zozotown is a Japanese online retailer that was founded by Yusaku Maezawa in 1998. Headquartered in Mihama, the company operates as a subsidiary of Start Today Co Ltd. Product categories found on the website include tops, jackets, trousers, skirts, suits, bags, shoes, fashion accessories, cosmetics, perfumes, home decors, books, swimwear, toys, to name a few.
Visitors to the website can shop by brand, category, or price. There are more than 5000 brands featured on the website. Zozotown also operates a discount portal called Zozoused where shoppers can find branded clothes on up to 70% discount.
On each product page you have detailed description, pictures and other important details pertaining to the product. Purchases of products can be done by credit card or Zozotown gift card. Members of Zozocard earn points on every purchase. As for shipping, buyers can choose from the available options during checkout, including same day delivery. Zozo Premium and Platinum members enjoy same day delivery for free, among other benefits. You can track your order by signing into your account on the website.
Products shopped on Zozotown can be returned within 8 days of order. It must be unused and in its original condition. For more information or queries on payment, refund, cancellation, or others, reach the Zozotown customer service.
To whom may concern:
Sorry, as I have been one of your customers, i notice that why haven’t you guys design a clothes that suits, as according to your technology, u guys have designed a stretched clothes that fit most people so that they can measure the size of their body, then why don’t u just use that stretchable clothes as your major product? According to your own page, this stretchable clothes budget is cheap and if more money is invested, it certainly can be used throughout one’s life, as your clothes are stretchable this can solve the problem of buying clothes when one has grown up or the problem for customers to find the clothes that match their size, wouldn’t this be a more profitable product than just measuring their size?
Curious customer,
bill shum