Head Office
1525 Howe Street
Racine, WI 53403
United States
Customer Service
Phone: 800-558-5252 (US)
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About Ziploc
Isn’t it amazing how we come to depend on some products for day to day use? One such product that has become integral in most households the world over, is the humble Ziploc bag. It has grown from being a mere bag to being a whole home organization and storage solution. Founded in 1968 by The Dow Chemical Company, producing reusable and re-sealable zipper storage bags and containers, it is now owned by S.C. Johnson & Son and is living up to its tagline, ‘use as imagined’.
Ziploc is a registered brand name and is reputed for the high quality BPA free material used, making it perfectly safe to store food stuff for the whole family. All Ziploc bags and boxes are made of recyclable material, ensuring that the environment stays unharmed and protected. You can find the nearest Ziploc recycling center and drop off your used bags and containers that you want recycled. Ziploc products can be broadly categorized under four slots – bags, containers, closet storage and limited edition pieces.
Bags produced by Ziploc can be used in the freezer, for storage, for holding sandwiches and snacks, slider bags and specialty bags. Containers also have the same seal fresh features and come in square, rectangle and round shapes. There is also a variety pack line for different uses. Closets have become more organized with Ziploc closet storage collection. They come in a range of space bags, big bags and flexible totes to make sure everything is in its place and easy to locate. The company also comes up with limited edition ranges every now and then – the most popular recent ones being Frozen, Star Wars and NFL series of products.
The flexibility provided by Ziploc bags is what makes it the most preferred storage solution globally. Labels clearly indicate how the bags can be used. They can be used for a number of functionalities in the kitchen such as freezing, micro waving, defrosting, reheating etc. Since the bags and containers look so good, they are used to pack lunch and snacks and it is not rare that you see people pop out a Ziploc from their bags and open up a fresh meal. All bags and containers come in a variety of sizes from small to Jumbo to cater to people’s storage needs.
The entire line of Ziploc products can be viewed on the website. You can also read product highlights, see dimensions, and usage details. The website will connect you with an online retailer where you can purchase the products. For more information or queries on store locations, online shopping, career, or others, reach the Ziploc support.
I have used ziploc bags for years. Now, they are not worth using. What has happened? The quality of the produce has become terrible. The slider on the bags very often break as soon as you slide it. This is frustrating because the bags are expensive. I have had to throw away so many bags that I could not use due to slider breakage and if the slider moves it doesn’t close the bag. There is no way you cannot know that your produce has become useless. The slider bags in the Dollar Store actually works better than the quality of you you are now providing. I am going to have to stop purchasing your product.
Your products have gone to crap. The zippers come off just opening the bags for the first time, and they don’t hardly seal up when you push the bag together to lock it closed. Absolutely ridiculous to pay as much as we all do only to get something that doesn’t do its job. I will be purchasing from another source other than your company. It’s like buying a car with no engine.
My husband and I recently decided to use ziplock freezer bags to freeze the meat we were processing. We had bought smaller bags in several sizes, and larger, gallon size bags. We purchased the gallon and sandwich size by the case, from Sam’s Club since we knew we would be using a very large number of them. You can imagine our disappointment when 1/3 of the bags had the zipper portion pulling off the side of the bag when we were trying to open the bags. They were completely unusable at that point. Then, every single bag of every size leaked from the corners! Even when double bagged they still leaked from the corners leaving us with a huge mess on our counter tops, refrigerator, and freezer! I was mad beyond words. I saved the upc codes from the last two boxes which I am providing you here: 0 25700 14887 6 and 0 25700 14887 6.
I bought this product from same club. The bags are 2 separate densities. One side is strong like I would expect from a freezer bag. and the other side is thin like a sad which bag, it has a wrinkle along the most thin part, and with the smallest pressure the plastic stretches like plastic wrap. Is this a new design? or did I get a product that has a manufacturing flaw? several of the boxes are the same way?
I had the same problem as Darlene Hurley: the 5-cup square containers have lids that don’t fit. Her comment was 1 year ago, and in that time you haven’t bothered to correct the problem or recall the faulty. containers. Doesn’t say much for your quality control. It’s the last time I waste money on anything Ziploc.
Give me a break. What are you thinking of when redesigning your plastic storage containers during the holiday season. The new containers have ruffles and wide edges. The entire product line does not fit within each other. I just went to restock so I could send holiday meal leftovers home with guests. The previous design, 2 weeks ago I purchased, worked with what I had and stacked neatly within each other in my drawer. Your new sizing and design is USELESS to work together as compact storage. I am in Dallas, maybe other consumers are not experiencing this horrible new design.
I thought I would save money and purchased a mega pack of gallon freezer bags. They have red tops. I have been very disappointed in the quality. They are extremely hard to open. Often they tear before I even get to put anything in them. They seem much thiner than past freezer bags also. Guess I need to find a different brand.
What has happened to the quality of your bags?! Your freezer bags used to be thick and sturdy, now they are so thin, and the sealing part is weak and flimsy. Unfortunately you have lost a customer who has used your freezer bags for many many yearsI will be looking for a better brand.
Why does ziplock not make the glass food storage containers anymore? They are the best quality that I have and I cannot find another brand that is as good.
While recently using your product as an ice compress we noticed the bag leaked. As did every other bag in the box. In the same spot. On the bottom edge where the sides come together. Apparently the machine is not sealing them properly.
We purchased several ziplock containers to use for lunch box leftovers. Out of eight of the containers, 8 of the lids will not seal up. I notice the top of the container and lid style is different than older ziplock containers I have. Trust me it is WAY worse. As with others I cannot return my purchase as I trusted the ziplock name and did not save packages or receipt. Shame on me. But shame on you for total product failure. Our budget for our family of 9 cannot afford to replace items like this.
I purchased sandwich bags (150 count) when you pull the tabs to open the bag, the shorter side rips. If you look at the bag before you open it. You can see a weak line on that tab.
What’s happening with the quality of Ziploc products?
I have a box of Ziploc Slider bags ~ part of a Storage Variety Pack of 166 total bags. Purchased through Sam’s Club with markings of Y314MX7900011. Approximately 1/3 of the little plastic slides don’t work ~ which means I can’t seal the bags. What the heck ~~ you should do more quality control. How can I get a coupon to replace this box?
I purchased a 20pk gallon slider zipper freezer bags to freeze family packs of meat and save money. Every bag has a slice across entire width of the bag 1/2″ down below the zipper. Can’t return to store because I no longer have my receipt. Very disappointing! The pkg code is Y303047650028, UPC code 2570000587. How about some replacements or coupons?
Bought the Ziploc 5 cup square container and none of the lids fit the container. Three corners fit but the fourth never does. Would take back to store but don’t have my receipt any more. Very disappointed in your product, may have to find a different brand.
I agree with Barbara. I purchased ZIPLOC Quart Freezer bags from Costco. All the bags in every box the opening has ripped. You try to open the bags and the side just rips off. All the boxes and all the bags! That’s crazy. The box I am looking at right now has the #Y1630506E1834 with the UPC code 25700 00638. I don’t know if this batch had issues but it was of my money. I ended throwing them out and getting different quart freezer bags.
I have been using Zip Lock bags for years. Lately every time I try and open one from the box, the side rips off. It’s getting very frustrating and annoying. What have you changed to make this happen? I’m going to be returning to Costco and in the future purchasing a different brand.
Hi Ziploc, I live in Victoria Australia & have started purchasing your new Ziploc freezer bags to put frozen fruit in to make smoothies for breakfast. However out of the 19 bags in the medium size box I have had at least 2-3 bags per box split down the sides or rip the top off when trying to open them, it seems like the welding process weakens the bags.
At first I thought ok 1 bad box however it has happened with every box I have purchased (about 7 so far) I think I will go back to using my previous freezer bags, I can supply a photo to show what I’m talking about if required.
Hello ziplock.
I live on the sunshine coast on the outskirts of Vancouver, British Columbia Canada.
For some reason I have noticed a decline in the quality of your Ziploc bags. My husband and I use Ziploc bags for our prawns that we catch every year. I have noticed that the quality of the bag seems to have gone downhill. It seems like most of the Ziploc bags leak, or have a little pinholes in them. The icing on the cake was today. I stepped on a wasp and it stung me or bit me at least five times on my left big toe. I got one of your Ziploc bags out, put in eight ice cubes and sat with my foot in agony. After 2 Minutes, the bag was dripping all over the place. I could not believe how much the Ziploc bag leaked.
Have you changed the heat seal on the bags? Something is totally totally wrong as I have been a devote Ziploc bag user for many years, and it seems like we’re just not of the best quality anymore .
Lisa Borden