Contact Willis Tower: Find below customer service details of Willis Tower, Chicago, including phone and email. Besides contact details, the page also offers a brief overview of the tourist landmark.
Head Office
233 South Wacker Drive
Chicago, IL 60606
United States
Customer Service
Phone: 312-875?0066 (tower management)
Phone: 3120875-9447 (Skydeck info)
Email: [email protected] (Skydeck info)
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About Willis Tower
Willis Tower, earlier known as Sears Tower, is a famous skyscraper in Chicago, Illinois. It had the distinction of being the world’s tallest building for nearly twenty-five years till it was surpassed by other skyscrapers globally. A lot of water has flowed under that bridge and now the Willis Tower is the second tallest building in the US and the 16th tallest building in the world. It remains one of the most visited tourist destinations in Chicago, with over a million people visiting it and making their way to the observation deck to take in the sights. With 110 floors, a built up floor area of 4,477,800 square feet and 104 elevators, Willis Tower epitomizes the spirit of downtown Chicago and provides an unforgettable street to sky experience for visitors.
The greatest attraction is the Willis Tower observation deck known as the Sky deck. On the 103rd floor of the building, at a dizzying 1353 feet, it holds the distinction of being the highest observation deck in the US. Reported to sway in wind, on clear days visitors can see Lake Michigan, the flat lands of Illinois and as far as Michigan, Indiana and Wisconsin. Tourists enter from the Jackson Boulevard entrance and will be whisked up to the Sky deck just in a minute, making the ride up, exhilarating. Even more thrilling and many say, nerve wracking is a step on the Willis Ledge, a glass bottomed ledge 1353 feet above the ground.
The Willis Tower is open through the year and timings vary depending on the time of the year. From October through February, visitors can access the tower between 10.00 am and 8.00 pm, and from March to September, entry is from 9.00 am to 10.00 pm. While tickets can be purchased at the Skydeck ticket window during regular hours, the most economical way to visit the Willis Tower is by buying a Chicago City Pass, so you could almost save 50% and see five top Chicago attraction for a fairly nominal price. Children below the age of three can go free. Single tickets and Skydeck packages can also be purchased on the website using major credit cards. The tickets cannot be cancelled and are non refundable.
Willis Tower is not just a tourist destination. It is occupied by some really high profile tenant companies and for their employees, it is a place of work that they troop in to every day. With modern elevators to whisk them up to the dizzying heights, a team of stand- by engineering, janitorial and maintenance staff to sort out minor glitches, a web based visitor registration system and visitor management system for enhanced safety and security, continued life safety training sessions and private parking garage car wash, tenant companies and their employees are pampered silly. They can also track activities and events and stay connected to tenant services by downloading the My Willis Tower app. If they want to celebrate a wedding, party or any event in style, they could consider renting out the spectacular 99th floor event space. For more information or queries on tickets, renting, shopping, parking, lost and found items, or others, reach the Willis Tower support.
