Contact of Yoox.com customer service (phone, address)

Contact Yoox: Find below customer service details of Yoox.com, including phone and email. Besides contact details, the page also offers a brief overview of the e-commerce company. Reach the customer service below for queries, complaints or feedback.

Head Office
Yoox Group
Via Nannetti 1, 40069
Zola Predosa, Bologna, Italy

Customer Service
Phone: 1-800-795-6087 (US)
Phone: 4001206188 (China)
Phone: 0805102572 (France)
Phone: 08003663283 (Germany)
Phone: 800 780243 (Italy)
Phone: 0800 046 3688 (UK)
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About Yoox
Yoox is a fashion retailer founded by Federico Marchetti in 2000. The e-commerce company has operations in more than 100 countries, with its headquarters at Milan, Italy. It has close to 7 distribution centres. Employing close to 4,000 associates, the company’s parent group posted revenues of 1.7bn Euros in 2015. Some of the associate brands and websites operated include Marni, Emporio Armani, Diesel, CP Company, Emilio Pucci, Dolce & Gabbana to name a few.

On the Yoox website, you can shop from a range of categories. You also have a country drop down to select the region you are located. Product categories found include T-Shirts, Jeans, Shirts, Coats, Footwear, Pants, Suits, Sunglasses, Handbags, Swimwear, Luggage, and Jewelry. You can filter products by designers, price, style, color and material.

Each product page has description, sizes, colors and other details. You also have high quality pictures to view the item. Payment for purchases online can be made using Visa, MasterCard, JCB, American Express or PayPal. If you are located in the US, you enjoy 20 days of return policy since the time of delivery. As for shipping, there is Standard (5-8 business days) and Express (2-4 business days). For more information or queries on payment, refund, cancellation, shipping, or others reach the Yoox customer service.