Head Office
Western Digital Corporation
5601 Great Oaks Parkway
San Jose, CA 95119
United States

Customer Service
Phone: 1-800-275-4932 (general)
Phone: 1-877-934-6972 (online order)

International Support
Phone: 0011 80022754932 (Australia)
Phone: 0800-8917630 (Brazil)
Phone: 800-8206682 (China)
Phone: 00800-27549338 (France)
Phone: 00800-27549338 (Germany)
Phone: 1800-200-5789 (India)
Phone: 007-803-321 8968 (Indonesia)
Phone: 0800-111 1977 (Japan)
Phone: 1800-818 247 (Malaysia)
Phone: +8002-3355011 (Russia)
Phone: 1800-608 6008 (Singapore)
Phone: 800-017-8775 (UAE)
Phone: 00800-27549338 (UK)
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About Western Digital
Western Digital is a data storage company established in the year 1970. Operating as Western Digital Corporation (WDC), the company manufactures and sells hard disk drives, hybrid drives and solid-state drives. Headquartered at San Jose, California, Western Digital’s products are marketed under the brands G-Technology, HGST, SanDisk, Tegile, Upthere and WD. Western Digital’s products can be purchased through both online and offline retailers. You will find them at stores of Amazon, B&H, Best Buy, Fry’s, PC Mall, Newegg, Staples, Walmart, TigerDirect and Target.

Locate a Western Digital outlet using the store locator on the website. Purchases can also be made directly on the Western Digital website. Purchases online can be made using Visa, MasterCard, Discover or American Express cards. Shipping information is available during checkout. All products come with a 30-day return policy. For requesting a return or refusal policy, access the instructions on the e-shop.

For personal and business uses, you will find portable storage, personal cloud, external storage, internal hard drive storage, internal SSD storage and network-attacked storage. All the hard drive models vary according to interface and storage capacity. Compatible interfaces include SD card slot, USB 2.0 and USB 3.0.

Some of the popular Western Digital models currently sold in the market include My Passport SSD, My Passport, My Passport Ultra, My Passport Wireless Pro, My Passport X, WD Elements SE, WD Elements Portable, My Cloud Home, My Cloud, My Cloud Mirror, My Book, My Book Pro and My Book Duo. For desktop storage, you have WD Black Performance Desktop Hard Drive, WD Blue PC Desktop Hard Drive, WD Gold Enterprise Class, WD Purple Surveillance, WD Black PCIe SSD, WD Blue 3D NAND SATA SSD and WD Blue PC SSD.

There are also RAID-enabled storage devices that allows users to connect two or more drives in the system so they act as one large volume fast drive. You can opt for RAID 0, RAID 1, RAID 5 or RAID 10. For those looking for backup, there is WD Backup that offers automatic scheduled backups, backup to cloud with Dropbox and easy file recovery option. For basic uses, there is the My Cloud Home, a perfect solution for storing photos, videos and files through WiFi. You can set up My Cloud Home device quickly and easily transfer data through web or mobile app.

If you have purchased a new Western Digital product, register same online to keep track of purchase, warranty and repair. As for warranty, it varies according to the product. While some products carry a 1 year warranty, there are enterprise drives that carry a warranty of up to 5 years. Visit the Knowledge Base section if you need to read the frequently asked questions or need help with a glitch. You can also ask your questions and get answers from experts on the WD Community forum. Looking for software or firmware to support your product? You can now search the same and download instantly on the website. For more information or queries on store locations, warranty, manuals, service centers, online purchase, or others, reach the Western Digital customer service.