Address
West Edmonton Mall,
8882 170 St NW,
Edmonton, AB T5T 4J2
Canada
Customer Service
Phone: 780-444-5321 (general)
Phone: 780-444-5200 (administration)
Phone: 780-444-5321 (parks/attractions)
Phone: 1-800-737-3783 (hotels)
Email: hr@wem.ca (for jobs)
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About West Edmonton Mall
West Edmonton Mall is a prominent shopping destination located in Edmonton, Alberta, Canada. Opened in the year 1981, the mall is spread across 5.3mn sq ft and is apparently the largest shopping mall in North America. It has 3 floors and is home to more than 800 stores. For parking, there is a staggering 20,000+ parking lots.
According to the website, each year the mall welcomes more than 32 million individuals. Besides the large number of stores, the mall is home to 15 anchors and two hotels. The Hudson’s Bay, London Drugs, La Maison Simons, The Brick, and HomeSense are some of the anchor stores here. There are also nine attractions and 100 dining areas. For the enjoyment of visitors the are regular events and shows organised as well. You can track the ongoing on the website or smartphone app.
Besides shopping, the attractions to explore at the mall include the World Waterpark, one of the world’s largest indoor wave pool; Galaxyland, a large indoor amusement park; and Marine Life, home to more than 100 species of fish, sharks, sea turtles, penguins and reptiles. Ice Palace, Ed’s Rec Room and Professor Wem’s Adventure Golf are other attractions here. At World Waterpark you have close to 20 slides and splash pools. Tickets can be purchased at the mall or online using major credit cards. There are all day passes for adults, kids and seniors. If you loved the attractions, take the seven day, three month or one year pass for access any time during the specified period.
For general mall information or request for wheelchair or scooter rentals, shoppers can visit the Guest Services located near Galaxyland’s main gate. West Edmonton Mall is open all days from 10am to 9pm. The visiting hours are different for World Waterpark and other attractions. There is a Directory and Map showing the list of stores and the locations. For shopping electronics, apparel and footwear you can locate brands such as Aldo, Bell, Bose, Claire’s, GAP, Guess, H&M, Michael Kors, Oakley, The North Face, Victoria’s Secret, to name a few.
There are two hotels inside the West Edmonton Mall offering a number of accommodation. The Fantasyland Hotel offers themed rooms including Pirate, Space and Polynesian. The West Edmonton Mall Inn offers standard rooms with free breakfast and free parking. You can check prices and deals on the website.
If you are planning on a fancy dinner, then you have ample options at the mall as well. There is Ed’s Bowling, Boston Pizza, Atlas Steak+Fish, BRBN st, Cactus Club Safe, Chow Lucky Noodle Bar, Earls, L2 Grill, Oranj, The Buffet, Tony Roma’s and The Rec Room. There are fast food options such as A&W, Crepe Works, KFC, McDonald’s, Sbarro, Subway, and Tim Hortons as well.
Regular at the West Edmonton Mall? Register for the MyWEM Rewards loyalty program to earn points while shopping or enjoying the rides. You can redeem the points for free stays or attraction passes. For complaints or queries on store locations, events, parking, career, or others, reach the West Edmonton Mall support.
