Contact of customer service (phone, email)

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Contact TaxAct: Find below customer service details of TaxAct, including phone and email. Besides contact details, the page also offers a brief overview of the company.

Head Office
1425 60th St NE
Cedar Rapids, IA 52402-1284
United States

Customer Service
Phone: 319-373-3600 (general)
Phone: 319-373-3600 (for filing)
Email: [email protected] (general)
Email: [email protected] (professional software)

About TaxAct
TaxAct is a digital low-cost tax preparation tool launched in 1998. The software is a part of TaxAct Holdings, a subsidiary of Blucora. TaxAct, like its competitors H&R Block and TurboTax, helps individuals and business owners file their taxes, download forms and much more. The forms listed on the website are IRS and State approved, and are designed and checked by an in-house team of professional tax accountants.

For an overview of the services, with TaxAct you can prepare and file taxes and track all refunds on the user dashboard. More than 65 million returns have been filed through TaxAct. Beginners can start with the free filing tool but is only restricted for simple returns, especially W2 income (job). The Basic+ plan is the lowest package and is perfect for dependents and students. You also get unlimited tax specialist support. For deductions, credits and adjustments go for Deluxe+. You will get itemized deductions and can manage adoption credits, moving expenses or student loan interest. Premier+, which is the most expensive, is perfect for investments, rental property and for receiving priority support. The plan covers foreign bank and financial accounts, managing stocks gains and losses, rental property income and managing investment income expenses.

With just less than 10 minutes you can complete your federal returns. Also import last year’s return and can even take a photo of your W-2 with your phone and upload. If you prefer to do it on a standalone software, there are TaxAct downloadable products for different filing. Web users can access prior year returns. E-filing is available for 3 years for professional and consumer business products.

Are you a business owner? There are TaxAct Business products for proprietor, partnership, and corporation. TaxAct automatically calculates and enters your data into the appropriate tax forms as you input answers to the questions. Business users can e-file for free and get notification through email, minimize data entry errors by importing key data from last year’s return, and get unlimited free support. Maximize savings by going for Professional products which include all 1040 States and unlimited 1040 e-filing.

For users who want to check the e-file status of their federal return, there are tools on the website that allows you to select return year, return type and know the status. You can also track IRS refund with your social security number or ITIN. New users on TaxAct will find a wealth of information on using the products. There are videos and content resources on electronic filing, cancelling/modifying return, printing, paying fee and much more. For complaints or queries on payment, cancellation, refund, technical assistance, or others, reach the TaxAct support.

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