Find below customer service details of Vultr, including phone and email. Besides contact details, the page also offers a brief overview of the web hosting company.
Head Office
Vultr Holdings Corporation
14 Cliffwood Ave
Suite 300, Metropark South
Matawan, NJ 07747
Customer Service
Email: [email protected] (general)
Email: [email protected] (terms violations)
Phone: nil
______
About Vultr
Vultr is a web hosting company focused on cloud technologies, founded in 2014. Part of Vultr Holdings Corporation, the company has its headquarters located at New Jersey, US with 16 high security data centers located around the world. The data centers with 100% uptime and high performance connectivity have deployed more than 25 million cloud servers. There are more than 100k customers from 150+ countries. With One-Click Deploy, users can launch an instance within 60 seconds. Additionally, there are powerful APIs, and an intuitive control panel to manage servers, backups and other simple tasks.
New customers can deploy cloud servers, bare metal server, and storage in just seconds. The Cloud Compute offers 100% SSD and latest Intel CPUs. The Bare Metal is fully automated dedicated servers with zero virtualization layer. There are also dedicate cloud compute instances and fast SSD-backed storage with up to 10TB volumes. The High Frequency Compute plans in fact guarantee 3+GHz CPUs, according to the Benchmarks page. Further, you can have low latency in a location near to where your target customers are. Regions where Vultr’s high performance servers are located include Amsterdam, Paris, Tokyo, Singapore, Frankfurt, London, Sydney and Toronto. Across US, you have the data centers at Chicago, Miami, New Jersey, Dallas, Seattle, Los Angeles, Atlanta and San Francisco Bay Area.
You can create unlimited operating system combinations with options such as CentOS, CoreOS, Debian, Fedora, FreeBSD, Ubuntu, and Windows.
Developers can focus more on their product than infrastructure, thanks to the Vultr control panel that comes with a host of features. Here is what you can do: You can manage a team of sub users with restricted access, enable single sign-on, create API keys under main account and sub accounts, track server health with graphs that provide insights into disk operations and CPU usage, and get real-time billing information to track and even pay for usage. To deploy popular applications you have option of One-Click as well. The apps and game servers you can launch include Cpanel, LAMP, Joomla, WordPress, Plesk, Drupal, OpenVPN, Webmin, Minecraft and Gitlab.
For an overview on the products, for simple web applications you can start with the SSD Cloud Instances. It starts with 10GB and 512MB RAM and goes up to 1600GB SSD, 96GB RAM and 15TB bandwidth. The basic plan starts with $2.50 a month. The High Frequent Compute plans start with 32GB SSD storage and goes to 768GB SSD. The product page claims the high frequency compute is powered by the fastest architecture available in the Vultr product lineup. The plans come with addons such as automatic backups, snapshots for entire server, firewall, flexible networking and DDoS protection.
Besides Cloud Compute plans, you have Bare Metal which offers 2x240GB SSD, 32768MB memory and 5000GB bandwidth. Bare Metal users get direct access to physical servers that are available in 7 locations worldwide. Further, there is Object Storage for storing or transferring data and Block Storage for creating expandable storage volumes. For those who want dedicated cloud instances, there are plans with dedicated CPU, SSD drives, and RAM. It starts with $60/month to $240/month.
Payment for hosting plans can be made using credit cards, PayPal and Alipay.
For the uninitiated, all servers on account are billed hourly up to monthly rate cap. To stop or cancel your account, you can destroy server by signing into account. For cancelling account, you can open a support ticket. You can reach the support for queries on billing, cancellation, renewal, troubleshooting or others. Developers can explore the resources available on the website to read the frequently asked questions or view the Documentation for help on a wide range of topics.
