Contact Viasat Internet (Exede): Find below customer service details of Viasat, including phone and email. Besides contact details, the page also offers a brief overview of the company.
Head Office
Viasat Inc
6155 El Camino Real
Carlsbad, CA 92009
United States
Customer Service
Phone: 844-605-2427
Phone: 855-463-9333
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About Viasat Internet
Exede is a US-based broadband service provider, launched in the year 2012. The services are offered through ViaSat. Exede currently boasts of close to 700,000 customers across the US. It’s services are now offered through the new brand Viasat Internet, available in all 50 states.
The high-speed internet is beamed directly to homes from satellites. The company claims it’s 12 Mbps download speeds are faster than typical DSL or 4G/LTE mobile service. Once you have subscribed to a plan, a technician will install Viasat Internet dish and a modem at your premises. To locate a local Viasat retailer click here. You can enter your zip code to find dealers near you. You can also locate Viasat Internet, Voice and DIRECTV plans via phone. Subscribers enjoy free standard installation on any Viasat package.
If you are an existing customer you can check data usage, manage service or add plans by signing into your account. You can also view and pay bills from your account. For more information or queries on store locations, payment, cancellation, refund or others, reach the Viasat Internet customer service.
PATHETIC VIASAT INTERNET SERVICE Acct #305951197
Check out claim/case# 03077091
On to the new monthly cycle and still can’t stream a movie without buffering every 3 minutes (insufficient bandwidth), so slow to load anything from the internet even email.
What are you going to do to fix this?!?
I am not paying for the time internet is unusable (which is most of the time).
Yeah…BTW…you don’t listen, you didn’t respond to my last email (apparently you closed the case before it was resolved).
Oliver Boone
I have looked at every box on all of your contact pages because it says your customer service email is provided but it is not. I have not found a page anywhere that gives that email address. Care to share????
I second the suck. I try to log in EVERY MONTH to pay my internet bill and all it does is give me the run around. It doesn’t recoginise my user name or password..
I GO THROUGH THIS SAME SHIT EVERYTIME!!!
I’ll tell you what, if you turn off my Internet service, I’m done!!!
SO IF YOU WANT TO KEEP ME AS A CUSTOMER, YOU BETTER GET SOME SENSE TO YOU AND LET ME LOG IN.
And if you want to be PAID, you need to straighten thing out!!!
Words cannot describe how badly you suck. I have tried to pay you for days. You announced that I need to reset my password, but the customer support page/MyExede is not reachable. I called on the phone and changed my card #, the computer said hat I have a zero balance and a due date of, what sounded like “NOW!” but it wouldn’t let me pay and hung up on me when I asked for technical support after asking to pay my bill about 4 times and asking for a representative, I thought that I might get a human if I asked for tech support…NOPE!. Get my internet turned back on or come and get your gear and frankly, I am beyond caring either way. BTW, I am using my phone as a hotspot. I get 12 gigs of data with the phone, and it’s a good thing that I have a way to reach you besides your own dismally unreliable link. YOUR COMPUTER SUCKS and your customer care/billing sucks.