Contact US Cellular: Find below customer service details of United States Cellular, including phone and address. You can reach the below contact for queries on new US Cellular mobile connections, billing or cancellation, internet plans, prepaid subscriptions, or other questions. Besides contact details, the page also offers links and information on US Cellular products.
US Cellular Head Office
US Cellular
8410 West Bryn Mawr Avenue
Suite 700, Chicago, Illinois 60631
Phone: 773-399-8900
Fax: 773-399-8936
US Cellular Customer Service
Phone: 1-888-BUY-USCC
Phone: 1-888-944-9400
Phone: 1-888-939-3900 (payment queries)
Phone: 1-866-872-4249 (business customers)
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Locate US Cellular Stores
Click here to locate a US Cellular store nearest to your street. You can visit a local US Cellular store to subscribe to new services or to pay your past or current bills. At the link you can filter results by state, city or ZIP.
View / Pay Bills
Click here to view or pay your US Cellular bills online. Payments can be made by American Express, Discover, MasterCard and Visa cards. Bills can also be paid through electronic banking, by mail or at a US Cellular store.
About United States Cellular Corporation
US Cellular was founded in the year 1983 and is a majority-owned subsidiary of Telephone and Data Systems. Headquartered at Chicago, the wireless telecommunications serves over 6 million customers across the US. The company employs some 9,000 people. Operating as the sixth largest wireless carrier in the United States, US Cellular has retail locations in some 26 states including California, Tennessee, Texas, Washington, New York, North Carolina, West Virginia, Iowa, Missouri and Maryland. The company functions on the CDMA 1XRTT network. By 2012, US Cellular would be rolling out its services on the 4G LTE network. LTE is an acronym for “Long Term Evolution”. In 2010, US Cellular generated $3.91 billion in revenue.
US Cellular was named a J.D. Power and Associates 2011 Customer Service Champion and received PC Magazine’s 2011 Readers’ Choice Award. In addition, the company has the highest call quality and network satisfaction of any nationwide carrier, according to Nielsen data.
On the US Cellular website find phones of major brands such as BlackBerry, Motorola, HTC, LG, Samsung and Windows. Also find mobile plans such as single line plans, family plans and prepaid plans. Value added services include call forwarding, call waiting, three-way calling, roaming minutes, caller ID, text messaging and backup. For broadband there is standard and prepaid wireless modem plans. US Cellular customers can also earn reward points towards a variety of phones, accessories and more. The reward program is only valid for members who have subscribed with the Belief Plan. Earn points each month based on the Belief Plan taken. Points and rewards can be tracked from the ‘My Account’ page on the US Cellular website.
