Find below the customer service details of Square Enix. Besides contact details, the page also offers a brief overview of the video game developer.
Head Office
Shinjuku East Side Square,
6-27-30 Shinjuku, Shinjuku-ku,
Tokyo 160-8430, Japan
Head Office (UK)
Square Enix Limited
240 Blackfriars Road,
London, SE1 8NW
United Kingdom
Support
Web: US Support
Web: EU Support
Web: Twitter Support
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About Square Enix
Square Enix is a Japanese video game publisher and distributor. The company, founded in 1975, is part of Square Enix Holdings, which has business interests not only in video games, but also game engines, online gaming, arcade and Manga comics publishing. Over the years, Square Enix has acquired established studios and corporations, helping it expand and generate more sales. Current subsidiaries include Square Enix Ltd, PlayOnline, Gangan Comics, Square Enix Mobile Studio, Crystal Dynamics, Eidos Montreal, Hippos Lab, and Luminous Productions. Square Enix Ltd is London-based and sells entertainment content under brands Eidos and Taito, besides Square Enix. The game portfolio includes Final Fantasy, Tomb Raider, Dragon Quest and Space Invaders.
The Final Fantasy has been one of the most popular titles in the catalog, selling over 159 million units worldwide. Dragon Quest and Tomb Raider has sold over 81 million units as well. Final Fantasy is a role-playing video game and features both fantasy and science fiction elements. First launched in 1987, the franchise has had several series and more than 15 games. One of the best selling video game franchises, the game is published for all major platforms including mobile, Windows, Nintendo, PlayStation, Wii, Xbox One and Xbox 360. The most popular in the franchise include Final Fantasy VI, Final Fantasy VIII, Final Fantasy X, Final Fantasy XII, Final Fantasy IV, Final Fantasy VII, Final Fantasy V and Final Fantasy XIV: A Realm Reborn.
Besides Final Fantasy, Tomb Raider has been another popular franchise. The first video game in the series released in 1994. The critically acclaimed franchise follows the exploits of British female archaeologist Lara Croft, who is in search of Scion artifacts around the world. The top games in the franchise include the 1996 release of Tomb Raider, Rise of The Tomb Raider, Tomb Raider (2013), Tomb Raider II (1997), Lara Croft And The Guardian Of Light (2010), Tomb Raider Anniversary (2007), Lara Croft Go (2015), Shadow Of The Tomb Raider, Tomb Raider: Legend and Tomb Raider: Underworld. Several game studios were behind the development in the action-adventure franchise.
Gamers can visit the official website for the full catalog of games, new releases and upcoming games. You can filter games by platform, release date or simply search by keyword. Marvel’s Guardians of the Galaxy, Stranger of Paradise Final Fantasy ORigin, Babylon’s Fall, NEO: The World Ends With You, Final Fantasy XIV Online, Hitman Sniper: The Shadows, Outriders and Legend of Mana are featured top on the list. You can click on a title to see the highlights, features and gameplay. There are photos as well as videos giving a peek into the game. Do note the system requirements before purchasing a game. As for purchase, the games are available with major retailers like Amazon, Best Buy, New Egg, Target and Walmart. They can also be purchased directly on the Square Enix store online, on Steam, Xbox and PlayStation. You can see the buying options along with the editions available under each of the dedicated game page.
When shopping on Square Enix store, you can also look for merchandise along with popular game titles. Pre-order options as well are available. You can shop a game by platform, franchise or genre. If looking for merchandise, you will find action figures, apparel, books, figurine and accessories. You can shop using PayPal or any major credit card. The shipping options and timeframe will be revealed during checkout. As for returns, note that you have 14 days window to return an eligible item for full refund. If they are CD, DVD or software and the seal has been broken, you cannot return the item. Do reach the customer support for queries or complaints on payment, cancellation, refund, activation, or others. If you have purchased the game from a retailer, approach the respective company directly for assistance.
