Find below the customer service details of Humble Bundle. Besides contact details, the page also offers a brief overview of the video game retailer.
Head Office
Humble Bundle, Inc
163 Freelon St
San Francisco, CA 94107
United States
Support
Email:Â [email protected]
Web: Create Ticket
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About Humble Bundle
If you are an hardcore video gamer, Humble Bundle is just the place you want to explore. It is a popular digital storefront that sells games, ebooks and software. Founded by John Graham and Jeff Rosen in 2010, Humble Bundle, as the name suggests, primarily deals with discounted bundles of video games or software. You will find games for PC, MAC, Linux and consoles. Interestingly, a portion of proceeds on every product sold on the website goes to charity. According to the website, you can even choose how your money is divided between the game developers, charity and the Humble Bundle company. Apparently more than $198 million has been contributed since the inception. The platform currently boasts of more than 12 million users from around the globe.
When shopping on Humble Bundle, you can choose from a list of games and decide how much you want to pay and where your money should go. Till date, the website has sold more than 47 million bundles of games, books and software. Some of the top bundles and deals can be browsed on the homepage. Some of the deals run only for a limited time. At the time of this writing, Humble Bundle had a 1-item, 3-item and 6-item bundles from Epic Games. The titles included Spelldrifter, World War Z – GOTY Edition, RollerCoaster Tycoon Adventures, A Knight’s Quest, Dangerous Driving and Omen of Sorrow. You can choose to pay a pre-set amount or a figure you have in mind. The list of games could cost anywhere between $150 to $200, but here you are getting at a bargain. The product pages have details on the game’s highlights, cost and how much of the amount goes to charity.
Some of the bestselling games you will find listed on Humble Bundle store include Civilization VI, RPG Maker MV, Xcom 2 Collection, Scarlet Nexus, NBA 2K21 Mamba Forever Edition, Just Cause Collection, FaceRig, Bioshock: The Collection, Anno 1800, Biomutant and Chivalry 2, to name a few. You can search a game by title, publisher or developer. Further, you can choose the genre, platform and game distribution provider. You will find keys from leading developers such as Epic Games, Uplay, Origin and Steam. Not just PC games, there are also those that can be played on Android, Vive, Nintendo Switch, Oculus Rift and Nintendo 3DS. All the popular genres you will find, from action, adventure, racing to sports and virtual reality. The company partners with leading game developers and retailers that include 2K, Capcom, Gearbox, Bandai Namco, Focus Home Interactive and SEGA.
If you have played all the popular titles, head to the New Releases to see a list of games that were recently released. And if the bundle prices are not tempting enough, you have a Sale section with games up to 80% off the retail price tag. You can know the system requirements, the edition and developer on the game’s dedicated page. To add a game or bundle to cart and checkout, you will need to first register an account. Payment can be made through major credit card, digital wallet, PayPal or gift cards. Upon payment confirmation, you will be able to download the game’s key that can be redeemed on Epic Games, PlayStation, Steam or GOG. Humble Bundle allows buyers to request for refund within 60 days of purchase. However, the request is reviewed individually. There are some titles that are non-refundable. Do read the refund terms before checking out.
Besides games and bundles, you also have the monthly subscription service where you receive a curated set of games every month. If you have a Humble Choice subscription, you will get games with a total value of more than $300 for a small monthly subscription fee. Subscribers currently get 12 games for US$12 every month. There are three plans available for Humble Choice – Lite, Basic and Premium+. The number of games you receive vary according to the plan subscribed. You can sign into your account to view, manage or cancel subscription. For more details visit the Support section of the website or create a ticket for assistance.
