Find below customer service details of Simplilearn. Besides contact details, the page also offers a brief overview of the education company.
Head Office
Simplilearn Americas, Inc
201 Spear Street,
Suite 1100, San Francisco, CA 94105
United States
Customer Service
Phone: 1800-212-7688 (India)
Phone: +1-844-532-7688 (US)
Phone: 0-800-088-5474 (UK)
Phone: 800-492-2295 (Singapore)
Phone: +65 31 585082 (South Africa)
Email: [email protected]
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About Simplilearn
Simplilearn is a leading provider of professional certification courses. The global ed-tech company was founded by Krishna Kumar in 2010, and currently manages operations from offices at San Francisco, US and Bangalore, India. Simplilearn’s courses have helped over one million professionals get trained and acquire certifications. Besides individuals from across 150 countries, companies also benefit from Simplilearn’s certifications, tools and programs. The course catalog is designed and updated by more than 2,000 experts. You can choose from more than 400 courses with 40+ global accreditation. Some of the top enterprises it supports include Accenture, Amazon, VMware, Visa, KPMG and Pepsico.
Speaking of the various training offered, learners will find subjects that include Machine Learning, Data Science, Cyber Security, Cloud Computing and Project Management. Other courses consist of Big Data, IT Service and Architecture, Software Development and Quality Management. Explore all the courses by category on the website. The training is provided through online classes and live virtual classrooms. Students get individual certificates for each course. After completing the entire course list in the program, you can earn a Master’s Certificate. Download the syllabus and access all details of course before starting.
For those who are new to the platform, you can click on a specific course to see the highlights of the training program and skills covered. There is an introduction video that will give an overview of the course. Scroll down the page to see the eligibility and pre-requisites if any. The course content section shows the list of lessons along with the time. On the course page you can see the name of the course advisor along with the credentials. There is also an FAQ section for common questions on the course, enrollment or others. For those who cant make up their mind on the course, there are reviews left by learners who have completed the program. If interested in a program, you can enroll by paying online. Once registered, you can sign into your account to see details of course, schedule of classes if any and related information. If you need to extend your course, you can do same from dashboard.
According to the website, free course extension gives 30 days extension for online self-learning and 45 days extension for live virtual classes. If you requested a refund, the same can take up to 7-10 working days. Completed a course? The certificate showing successful completion will be available for download on your student page. Current plans available for enrollment include Self-Paced Learning and Blended Learning. The former gives you lifetime access to high-quality content. With Blended Learning you get 90 days of flexible access to online classes and lifetime access to e-learning content and live class recordings. If you are a corporate customer, schedule a consultation for tailored solutions for your team. For queries on enrollment, Master’s Program, financing options, refund, certificate or others, reach the Simplilearn support via chat, phone or email.
