Find below the customer service details of Simmons Bedding Company. Besides contact details, the page also offers a brief overview of the mattress manufacturer.
Head Office
Simmons Bedding Company
1 Concourse Pkwy
Atlanta, Georgia 30328
United States
Customer Service
Phone: 1 800 216 6747
Phone: 1 877 399 9397
Email: [email protected]
Email: [email protected]
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About Simmons Bedding Company
Simmons Bedding Company is a well known American manufacturer of mattresses and other bedding related products. The company is based in Atlanta, Georgia. Founded in 1870, the company boasts a history of over 150 years and is known for its innovation and value-based pricing. Simmons has been leading the way in the mattress industry with its continuous reforms and introduction of technological innovations. Simmons Pocketed CoilA spring machine, one of the most famous mattresses by Simmons Bedding Company, established the firm’s strong stand in terms of quality and durability. The flagship brand of Simmons is the Beautyrest. The company owns eighteen manufacturing facilities in Puerto Rico and the United States, and the company also licenses its products globally. Simons Bedding Company ranks 3rd in terms of market share, which stands at 15.7 percent in the United States. Advent International acquired Simmons Bedding Company and Serta International, a sister company of Simmons, in 2012.
At the time of acquisition by Advent, Serta and Simmons retained separate marketing, sales, merchandising, and R&D departments. In 2018, Serta Simmons Holdings LLC, which is the parent company of Simmons Bedding, announced its merger with Tuft & Needle to boost its online presence. The Simmons Bedding Company is still leading the market with some of its famous products. Simmons Beautyrest is one of the well-known brands globally, and the company invested well in its brand promotion over the past few years. The company has worked closely with leading mattress retailers and has given its customers a wide choice when it comes to in-store options. With the most loved mattress lines, including the Beautyrest Black and Recharge, the mattress company offers value and durability to its customers. The mattresses come in a variety of options when it comes to firmness as well as pocketed coils.
If you wish to make a purchase from Simmons Bedding Company, you have more than one way to do so. The mattresses are available with all the top retailers across the US. You can purchase it from the website as well. Just choose your mattress variant, the size (Twin, Full, Queen, and King), material (foam/hybrid), and add the mattress to the cart. The website provides a 10% percent discount to Medical Providers, Nurses, Military, and First Responders. Once the final amount reflects on the screen, click on checkout. You can make payments with credit cards, Google Pay, or PayPal. Each mattress from Simmons Bedding Company is protected by a limited manufacturer’s warranty if used with proper support and purchased from an authorized retailer. Once the order gets placed on the website, it takes 1-2 business days to ship and 3-7 business days to get delivered. If you wish to return, you can do so by writing to their support email address. You will need proof of purchase and the law tag to process the return successfully. The return policy allows 1 return per household in a year. This means you can return only one mattress within the same year of purchase.
