Find below the customer service details of ShopCider.com. Besides contact details, the page also offers a brief overview of the fashion retailer.

Head Office
245-251 Hennessy Road,
Wanchai, Hong Kong

Support
Email: hi@shopcider.com
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About Cider
Fashion is a personal statement and each one of us has a unique style quotient. Helping women celebrate fashion is Cider. The Hong Kong-based fashion retailer began operations in 2020. Their hallmark is affordable chic for the fashion conscious youth and women. The designs are fresh and geared towards wear ability and comfort.

Cider believes in smart fashion and produces only what the customer wants and what they know will sell. This leads to timely turnover of stock without a lot of unsold inventory and in turn reduced costs. All Cider apparel and merchandise adhere to the highest degree of environmentally friendly material and processes. When compared to organic cotton, recycled cotton used at Cider saves 55% more water, 35% of greenhouse gas and carbon dioxide emissions and up to 62% of energy consumption.

Cider ships products to all parts of the globe through its website and app. Download the Cider app on App Store or Google Play Store and get a discount on your first order. At Cider, one can shop for all kinds of chic apparel and accessories. One can choose from a range of short and long dresses, pant sets, skirt sets, sweater matching sets, shorts sets, work sets, school sets and night out sets. You can select the best in active wear, swimwear, crop tops, camisoles, Tees, blouses, sweatshirts, hoodies and outerwear.

To match the shirts and tops, one can pick up skirts, shorts, trousers, jeans, cargo pants and Parachute pants. Cider also has a range of jumpsuits, rompers, intimate and loungewear. Pick up your choice of knitwear from the extensive selection of sweater crop tops, vests, tops, cardigans, sweater bottoms, knitted dresses and matching sets.

Shopping at Cider is easy and one can shop by occasion such as school, work, weekend, night out and vacation. There are also a host of other options to filter your search for your perfect style – autumn outfits, dopamine dressing, neutral colors, wedding guest, regency core, corset and faux leather. For the perfect designs for a special occasion, Cider has an option of shopping by occasion such as vacations, weddings, homecoming, night outs, prom, cocktail, Halloween, work and school.

Another unique feature of shopping at Cider is to shop by mood – cute, nostalgic, hot, dreamy, elegant, free, K-pop, grunge and elevated. A selection of curated dresses will show up based on your choice of mood. One can also shop by style, occasion, trend, design and color.

Plus size women have a whole section to choose from. Called Curve n Plus, there is a good choice of sizes, color and styles to suit every occasion. Cider has a selection of esoteric accessories to choose from such as hair accessories, eyewear, phone cases, hats, socks, tights, nails, jewelry pieces, necklaces, earrings, rings and bracelets.

Purchases on the website can be made using Visa, MasterCard, Discover, American Express and PayPal. During checkout, you can see the shipping options available for your region. Orders are shipped from locations across China, US and UK. Cider has a return policy in place for shoppers not happy with the purchase. You can place a return request and claim refund within 7 days of receiving the item. For queries or complaints on payment, shipping or refund, reach out to the customer service via email or chat.

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Last Update: October 13, 2022